This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Driver side rear sliding door will not latch all the way. Keeps popping in and out. When driving the door ajar light comes when when I hit a bump. I have read online this happening to many other towns and countries.
My wife and I purchased this vehicle in February of 2016. At that time, everything was fully functional and working correctly. It wasn't until the weather warmed up (started approximately in April of 2016) that we noticed that the driver's side passenger door would not close properly, while stationary nor while in motion at times. This happens any time, but it particularly happens when the weather is above 75 degrees. The door has a problem latching closed completely. The door with make a jerking noise as if it's trying to close, and it does not stop until we push forcefully on the rear of the door to catch the latch. The door indicator light also flashes on and off as the door is attempting to close completely. This also happens sometimes while driving. If there is the slightest bump, the door will start to make the noise as if it's trying to latch. There have been times when we can see the daylight through the door because the door isn't closed properly. This started out as a sporadic issue but it has increasingly occurred over the years. We've been trying to find solutions for a while now. It has been worse this year and more dangerous with being able to see the daylight/roadway while driving if it's not closed completely. This is very unsafe for anyone. We know that we are not the only family with this vehicle that are having these issues. We joined a group thread on cargurus.com where so many others are having this issue. This should be a safety recall. I've contacted mopar/Chrysler and the only response I received is that my vehicle is no longer under warranty and I need to pay full price to have this issue fixed. They don't even know what the issue is.
The sliding door on the driver's side will sometimes start opening and closing, as if it is attempting to re-latch. This has happened when the car was in motion and had traveled over a bump. This has also happened when the door is closing but does not seem to be able to latch properly.
The passenger side sliding door lock stopped functioning trapping my child inside. We had to move the vehicle due to where it was parked as we could not exit on the driver side door. The door actuator jammed and pulling the door handle would not release the lock. After forcing the lock actuator to release the actuator still acts up and makes a buzzing sound. This appears to be a common issue on the 2014 through 2016 Town and country as I've encountered hundreds of other posts about this same issue. Had there been an emergency it would have been impossible to exit the vehicle on the passenger side for the rear passengers.
Passenger sliding door is buzzing any time the car is unlocked remotely, using a switch, or a button. Now continuously buzzes any time a door or door lock is activated.
- Cypress, TX, USA
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The passenger side sliding door tries to open and close repeatedly without success. This causes the external lights and and turn all lights to constantly go off and the van to ding like a door is opening. Once this starts, it does not matter if the car is parked, driving, on, or off.
The contact owns a 2014 Chrysler Town and country. The contact stated that the sliding doors and trunk randomly opened when the vehicle was parked. The dealer and manufacturer were not contacted. The vehicle was not diagnosed or repaired. The failure mileage was 90,000.
The drivers side sliding door does not open its shut close and it won't open and the driver seat does not go back or forth this just started happening the seat stop working in augast and the door locked shut 2 weeks ago it's a concern for me why does it do that
My van was parked in my driveway. I got in it and turned it on. I went to unroll the driver side window and I heard glass breaking. The entire driver side window slid down into the door frame and would not roll back up and I heard the glass breaking on the way down.
Air bag warning light stays on. Hood paint bubbling. Stow and go seats shake and vibrate on interstate. Brake rotors still rattle vibrate even after new mopar calipers and rotors replaced.
The contact owns a 2014 Chrysler Town and country. The contact stated that the air bag warning indicator illuminated. In addition, a black panel detached from the vehicle independently while being operated at highway speeds. The vehicle was taken to new holland auto group (508 w main St, new holland, pa) where it was diagnosed that the air bag assembly was defective and needed to be replaced. The vehicle was taken back to the dealer regarding the other failure where it was confirmed that a panel did detach and needed to be replaced. The vehicle was repaired regarding the panel failure. The manufacturer was not notified of the failure. The failure mileage was approximately 54,400.
Drivers side sliding door opens unexpectedly when car is parked. Took to dealer and they said it was in the computer system. A bad latch that needed replacement. Since this happens is it not considered a safety hazard. Only had the vehicle 4 months and has been doing this for three weeks. While shopping, parked in the garage, just whenever the car is in park.
From an half hour of picking up my car and getting it home I have had a severe safety problem to where the sliding door either doesn't close all the way or if it does it makes a clicking noise as if try to latch close. Called dealer right of way brought it back next day said the computer for door needed to be updated(really brand new car) worked while I was there got home later that day happened again dealer looked have to change module waited for part to come got it back still happening now dealer said latch needed to be adjusted so they did got it back still happening. Got a Chrysler case manager they are doing nothing all I asked was to switch car out so none of my kids fall out and get hurt or possibly die no one wants to help stuck with a defective vehicle for the next 3 years. Never again will I get Chrysler or recommend one. Hopefully no one falls out or they will be in a lot of trouble.
A D V E R T I S E M E N T S
- Tampa, FL, USA