10.0

really awful
Crashes / Fires:
3 / 6
Injuries / Deaths:
6 / 0
Average Mileage:
23,934 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Chrysler Town & Country electrical problems

electrical problem

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2013 Chrysler Town & Country Owner Comments (Page 3 of 20)

« Read the previous 20 complaints

problem #342

Apr 192021

Town & Country

  • 116,000 miles

A D V E R T I S E M E N T S

The vans power would flicker on and off multiple times. The windshield wipers would turn on and off. The radio on and off. All dash lights on and off. Then driving 26mph one day it did this and the whole engine shut off with the keys in the ignition while driving. I lost all power, power steering, and brakes! battery was replaced and the issues kept getting worse.

- North Fond Du Lac, WI, USA

problem #341

May 012020

Town & Country

  • 118,600 miles
While driving on the interstate when I lifted my foot off of the gas pedal it started to jerk on me, the check engine light stays on and the ABS light will stay on, it also stalls at randum anytime while driving, every 2 to 3 years I have to have the brakes and the rotors redone, I had the camshaft sensor replaced and was told that they found metal fragments on the sensor I even saw it and was told that that usually tells them that this is a timing problem and could be the problem for stalling and if that doesn't work then it will be the engine, the timing problem will cost around $2000 along with the cost of the engine if its not the timing, then there is a evaporator core problem that is costly, there is a manifold gasket leak also another $1000, I've always done the service repairs but this is all to costly hate to dump it but now I'm thinking of a different vehicle and not another town N country, will never buy again

- Wis Dells, WI, USA

problem #340

Mar 222021

Town & Country

  • 111,000 miles
Van periodically stalls when driving (no warning lights come on), luckily it has been on local roads and not an interstate. It has happened at least 6-7 times in the last six months. I've had it in twice to our regular shop. They replaced the battery first, and then suggested we take to the dealer (as they had recently sent a durago to dealer for same problem). Dealer replaced ther, ostat and promised that was the problem. Still doing it. I'm afraid to drive this vehicle, it's not safe! searches have revealed many consumers with the same problem. It last happened 3/22/21.

- Bloomington, IN, USA

problem #339

Jan 172021

Town & Country

  • 97,000 miles

A D V E R T I S E M E N T S

The contact owns a 2013 Chrysler Town and country. The contact stated that while attempting to start the vehicle, instrument panel illuminated as the vehicle was turned on however, the vehicle failed to start. The contact attempted to start the vehicle several times using the push to start and manual start feature however, the vehicle failed to start. The contact had the vehicle towed to South oak Jeep Dodge Ram Chrysler (4550 Lincoln hwy, matteson, il 60443, (708) 747-7950) who were unable to identify the cause of the failure. The dealer started the vehicle and the contact drove the vehicle to the residence. The vehicle failed to start the following three days. The contact had the vehicle towed back to the same dealer who was then unable to restart the vehicle or identify the cause of the failure. The dealer informed the contact that at times the fuel pump seemed to be running without the vehicle being turned on. The failure recurred intermittently. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 97,000.

- Lockport, IL, USA

problem #338

Jul 012019

Town & Country

  • 120,000 miles
Vehicle shuts off while key is in the run position.this has happened multiple times.there are no special circumstances when it happens.it may happen when starting or shifting into gear.it has happened while driving both in city and country driving.while driving all systems shut off including the headlights, power steering, power brakes etc... this has happened to me while driving at night just as I was approaching a corner.it also is a hazard to oncoming traffic as the vehicle goes dark and would be hard to see.if you hold in on the key sometimes the vehicle restarts on its own if you are still moving sometimes it doesn't.if you hold in on the key the vehicle will continue to run fine.it doesn't matter if you are holding speed accelerating, turning, or going straight.this is definitely a problem with the ignition switch which should be replaced however research has made me decide this is not just a single vehicle problem so I am making an official complaint out of fear of injury to the public.this style switch should be recalled in my opinion.thank you for your time.

- Burke, NY, USA

problem #337

Feb 012021

Town & Country

  • miles
The electrical and engine shut off more than a dozen times over several months, summer, fall and winter, while I was driving in city traffic, with no other known correlations. All electrical systems and power steering and power brakes also ceased to function. This necessitated my placing the transmission into neutral to reengage the ignition, which immediately restarted the engine.. perhaps also related: After overnight, immediately after engaging the ignition, starter and briefly the engine, the engine shut off when I released the ignition switch. This happened several times in a row. Only recently has this problem first occurred duurinh the several years we have had the car. Only after I engaging the gas pedal while engaging the ignition and increasing the rpms did the engine begin to function normally. This has happened several days when the temperature was about 30F.

- Goshen, IN, USA

problem #336

Dec 122019

Town & Country

  • 97,000 miles

A D V E R T I S E M E N T S

While driving my van, especially at speeds of 20-30 miles per hour, shuts off, leaving me with no electric brakes or steering, no acceleration, nothing. This has been happening intermittently for a couple years. The mechanics at aaa have trouble recreating the problem. About 14 months ago they replaced the tipm. The electronic aspects of the van were haywire, dash lights flashing, born blaring etc. This is also occurring again but the tipm isn't the issue according to aaa. It is terrifying to drive and unexpectedly have the engine shut off. I have diminished ability to safely steer and brake in these instances. This happens when going straight as well as when turning. The horn going crazy has happened when the vehicle shuts off.

- Columbia, MD, USA

problem #335

Jan 162021

Town & Country

  • 9,761 miles
The car was purchased new in 2012. As of today the actual mileage on the car is only 9,761. The original buyers of the car returned it to the dealer 5 times for no start or engine dying. The tipm was replaced under a recall on the second visit, but the other 4 times the dealer could not repair because they could not duplicate the symptoms. I recently purchased the car not knowing of the history. On the fourth start, engine would crank but not run. After the 6th attempt, it sprang to life. I drove it 60 milesto my home but would not start again. It appears to have a hard failure at last. The sellers are now in their 80S and were afraid to drive it and be stranded. This is a true definition of a lemon. The car was to replace my Grand Caravan which has always been reliable.. after delivery of the car, I was given the full service history so I can verify what I said above. I am an engineer and a ase certified master mechanic.

- Ft Pierce, FL, USA

problem #334

Jan 082021

Town & Country

  • miles
For the third time the vehicle has shut off while driving on the highway, losing all power steering causing a safety issue. The automatic lights have also shut off multiple times at night while near and passing other cars. We have almost been struck due to these conditions.

- Fremont, OH, USA

problem #333

Feb 282018

Town & Country

  • 80,000 miles
One night 2 years ago I was driving my van. I drove it as usual on my daily routine. I went home and about 30 minutes of being home I went and got in my van and started it up and it started normally just as it always did. It ran for pry 3 to 5 seconds only and just died. I tried to start it back up and it would not start. Tried starting it for an hour and it would not start. That's when I researched and found out about the tipm problem that Dodge has. I never knew for sure until recently if that was indeed what the problem was. Until recently and only found out because I sold my house and had to get it moved out of my garage where my van sat since the day it died. I was not able to drive my van for pry over 2 years. My van is a 2013 and has about 80,000 miles on it. We are the only owner. After paying almost $40,000 for a brand new vehicle I definitely didnt think I would not be vehicle less anytime soon. Once my house was sold I had someone I knew come to try to get it started so I could move it. A guy looked at it for a couple days before he got it started. I was thrilled. That's when I knew it wasn't the fuel pump that went out. To get it started we had to hook the fuel pump up with a different wire that is ran to one of the cigarette lighter spots in the van. That was in September. That's how I've been driving my van since. Now the other day as I drove over a bridge my van just died. Reason is because the wire that is plugged into cigarette lighter to fuel pump got to hot and began melting inside the cigarette lighter plugin. The wires began to melt as well from being to hot. This is very dangerous as it can start a fire in someones vehicle. Someone can be killed because of this and it can be prevented if Dodge fixed all the vehicles with this same tipm instead of just some of the vehicles that the recall was for.

- Hanover, IL, USA

problem #332

Dec 142020

Town & Country

  • 104,000 miles

A D V E R T I S E M E N T S

The contact owns a 2013 Chrysler Town and country. The contact stated that while driving, the vehicle loss motive power. The contact shifted to neutral while the vehicle was still in motion to restart the vehicle. The vehicle was restarted and drove without further issue. The contact stated that the failure recurred three times. Nyle maxwell (14150 U S 79, taylor, tx 76574, (512) 218-5300) was contact and stated that there were no recalls and quoted repairs over $3,000. The manufacturer was made aware of the failure. The contact researched the issue as being the ignition module after contacting several independnent mechanics. The failure mileage 104,000.

- Hutto, TX, USA

problem #331

Dec 042020

Town & Country

  • 150,000 miles
Wireless ignition nod car has problem starting won't start have to push key in turn on and off jiggle it around to get started parked. Sometimes once started would turn engine off have to play with ignition fob again to get started happens every time I try to start vehicle

- Milton, FL, USA

problem #330

Nov 232020

Town & Country

  • 128,000 miles
The tipm is bad causing a fpr problem, causing cold starts or no start as well as stalling or a complete power drain of a brand new battery purchased 11.22.20 this should be a recall

- Amarillo, TX, USA

problem #329

Oct 312020

Town & Country

  • 79,716 miles
After the vehicle is turned off, the tipm continues to run the fuel pump.

- Kingsville, TX, USA

problem #328

Jun 012020

Town & Country

  • 72,000 miles
The contact owns a 2013 Chrysler Town and country. The contact stated that while attempting to accelerate, the vehicle hesitated before aggressively responding. The contact took the vehicle to lester glenn Chrysler Dodge Jeep Ram Fiat (1199 NJ-37 w, toms river, NJ 08755; (732) 481-2586) who were unable to identify the cause of the failure. The failure persisted. The contact stated learned that the failure was related to the fuel pump relay and the tipm. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 72,000.

- Beachwood, NJ, USA

problem #327

Sep 142020

Town & Country

  • miles
Problem begins with random ding, all dashboard lights come on, speedometer/fuel gauge/tachometer do not function at all, turn signals & hazards don't work, wipers turn on by themselves for a few swipes and then go back off. This lasts a few seconds and goes back to normal. Reoccurs randomly, lasting from 10 seconds to a full day of driving. It doesn't matter if the van is moving or still, just started or been running- it happens very randomly. Yesterday, I started the van and all dash lights were lit, no gauges worked, and turn signals & hazards did not work for several hours. Today I started it and after driving about 5 minutes, fixed itself and went back to normal.

- Middleburg, FL, USA

problem #326

Jul 012019

Town & Country

  • 100,000 miles
Drivers side sliding door 'door ajar' sensed during warm/hot days. While driving door tries to re-latch, lights come on, and chumming is heard continuously throughout the drive. Sometimes the door tries to re-latch when just sitting in the driveway with keys out of the ignition. The local dealershipran a diagnostic with multiple codes: I 121300, B19ed, B2501, B2506, B19E0, B2509, B19cd. They told me to replace the track wire bundle. I replaced the door track wire run with negative results. I've swapped the sliding door motor module and the discrep remains with the drivers side. I've swapped the door wiring logic module and the discrep remains with the drivers door. I've replaced the latch actuator motor and the whole latch actuator assembly with no change to the discrepancy. I believe it to be a wiring issue in the door panel. The door chiming and lights flashing while driving is extremely distracting and if it's a wire issue I don't want it to catch fire. This is an ongoing issue with an unknown fix.

- Elizabeth City, NC, USA

problem #325

Apr 052020

Town & Country 6-cyl

  • 164,000 miles
My 2013 town N country van is having an overheating problem and now I have been told it has blown head gaskets and needs a possible new motor. It is only 7 years old how is this possible. It has not been misused.

- Riddle, OR, USA

problem #324

May 262020

Town & Country

  • 132,400 miles
Total integrated power module my van was having problems starting they lacked intelligence by telling me it was because I needed a tune up and some other minor fixes 2 days later it won't start again.

- Columbus, OH, USA

problem #323

Feb 012020

Town & Country

  • 61,983 miles
The horn cannot honked by pressing the steering wheel cover. It seems that the clock spring or the horn switch in the steering wheel are defective. Both fuses for the horn are good. The horn still works when the panic button is pressed on the remote key fob.

- Wappingers Falls, NY, USA

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