This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Vehicle shuts off while key is in the run position.this has happened multiple times.there are no special circumstances when it happens.it may happen when starting or shifting into gear.it has happened while driving both in city and country driving.while driving all systems shut off including the headlights, power steering, power brakes etc... this has happened to me while driving at night just as I was approaching a corner.it also is a hazard to oncoming traffic as the vehicle goes dark and would be hard to see.if you hold in on the key sometimes the vehicle restarts on its own if you are still moving sometimes it doesn't.if you hold in on the key the vehicle will continue to run fine.it doesn't matter if you are holding speed accelerating, turning, or going straight.this is definitely a problem with the ignition switch which should be replaced however research has made me decide this is not just a single vehicle problem so I am making an official complaint out of fear of injury to the public.this style switch should be recalled in my opinion.thank you for your time.
The electrical and engine shut off more than a dozen times over several months, summer, fall and winter, while I was driving in city traffic, with no other known correlations. All electrical systems and power steering and power brakes also ceased to function. This necessitated my placing the transmission into neutral to reengage the ignition, which immediately restarted the engine.. perhaps also related: After overnight, immediately after engaging the ignition, starter and briefly the engine, the engine shut off when I released the ignition switch. This happened several times in a row. Only recently has this problem first occurred duurinh the several years we have had the car. Only after I engaging the gas pedal while engaging the ignition and increasing the rpms did the engine begin to function normally. This has happened several days when the temperature was about 30F.
While driving my van, especially at speeds of 20-30 miles per hour, shuts off, leaving me with no electric brakes or steering, no acceleration, nothing. This has been happening intermittently for a couple years. The mechanics at aaa have trouble recreating the problem. About 14 months ago they replaced the tipm. The electronic aspects of the van were haywire, dash lights flashing, born blaring etc. This is also occurring again but the tipm isn't the issue according to aaa. It is terrifying to drive and unexpectedly have the engine shut off. I have diminished ability to safely steer and brake in these instances. This happens when going straight as well as when turning. The horn going crazy has happened when the vehicle shuts off.
The car was purchased new in 2012. As of today the actual mileage on the car is only 9,761. The original buyers of the car returned it to the dealer 5 times for no start or engine dying. The tipm was replaced under a recall on the second visit, but the other 4 times the dealer could not repair because they could not duplicate the symptoms. I recently purchased the car not knowing of the history. On the fourth start, engine would crank but not run. After the 6th attempt, it sprang to life. I drove it 60 milesto my home but would not start again. It appears to have a hard failure at last. The sellers are now in their 80S and were afraid to drive it and be stranded. This is a true definition of a lemon. The car was to replace my Grand Caravan which has always been reliable.. after delivery of the car, I was given the full service history so I can verify what I said above. I am an engineer and a ase certified master mechanic.
For the third time the vehicle has shut off while driving on the highway, losing all power steering causing a safety issue. The automatic lights have also shut off multiple times at night while near and passing other cars. We have almost been struck due to these conditions.
- Fremont, OH, USA
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One night 2 years ago I was driving my van. I drove it as usual on my daily routine. I went home and about 30 minutes of being home I went and got in my van and started it up and it started normally just as it always did. It ran for pry 3 to 5 seconds only and just died. I tried to start it back up and it would not start. Tried starting it for an hour and it would not start. That's when I researched and found out about the tipm problem that Dodge has. I never knew for sure until recently if that was indeed what the problem was. Until recently and only found out because I sold my house and had to get it moved out of my garage where my van sat since the day it died. I was not able to drive my van for pry over 2 years. My van is a 2013 and has about 80,000 miles on it. We are the only owner. After paying almost $40,000 for a brand new vehicle I definitely didnt think I would not be vehicle less anytime soon. Once my house was sold I had someone I knew come to try to get it started so I could move it. A guy looked at it for a couple days before he got it started. I was thrilled. That's when I knew it wasn't the fuel pump that went out. To get it started we had to hook the fuel pump up with a different wire that is ran to one of the cigarette lighter spots in the van. That was in September. That's how I've been driving my van since. Now the other day as I drove over a bridge my van just died. Reason is because the wire that is plugged into cigarette lighter to fuel pump got to hot and began melting inside the cigarette lighter plugin. The wires began to melt as well from being to hot. This is very dangerous as it can start a fire in someones vehicle. Someone can be killed because of this and it can be prevented if Dodge fixed all the vehicles with this same tipm instead of just some of the vehicles that the recall was for.
The contact owns a 2013 Chrysler Town and country. The contact stated that while driving, the vehicle loss motive power. The contact shifted to neutral while the vehicle was still in motion to restart the vehicle. The vehicle was restarted and drove without further issue. The contact stated that the failure recurred three times. Nyle maxwell (14150 U S 79, taylor, tx 76574, (512) 218-5300) was contact and stated that there were no recalls and quoted repairs over $3,000. The manufacturer was made aware of the failure. The contact researched the issue as being the ignition module after contacting several independnent mechanics. The failure mileage 104,000.
Wireless ignition nod car has problem starting won't start have to push key in turn on and off jiggle it around to get started parked. Sometimes once started would turn engine off have to play with ignition fob again to get started happens every time I try to start vehicle
The tipm is bad causing a fpr problem, causing cold starts or no start as well as stalling or a complete power drain of a brand new battery purchased 11.22.20 this should be a recall
The contact owns a 2013 Chrysler Town and country. The contact stated that while attempting to accelerate, the vehicle hesitated before aggressively responding. The contact took the vehicle to lester glenn Chrysler Dodge Jeep Ram Fiat (1199 NJ-37 w, toms river, NJ 08755; (732) 481-2586) who were unable to identify the cause of the failure. The failure persisted. The contact stated learned that the failure was related to the fuel pump relay and the tipm. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 72,000.
Problem begins with random ding, all dashboard lights come on, speedometer/fuel gauge/tachometer do not function at all, turn signals & hazards don't work, wipers turn on by themselves for a few swipes and then go back off. This lasts a few seconds and goes back to normal. Reoccurs randomly, lasting from 10 seconds to a full day of driving. It doesn't matter if the van is moving or still, just started or been running- it happens very randomly. Yesterday, I started the van and all dash lights were lit, no gauges worked, and turn signals & hazards did not work for several hours. Today I started it and after driving about 5 minutes, fixed itself and went back to normal.
Drivers side sliding door 'door ajar' sensed during warm/hot days. While driving door tries to re-latch, lights come on, and chumming is heard continuously throughout the drive. Sometimes the door tries to re-latch when just sitting in the driveway with keys out of the ignition. The local dealershipran a diagnostic with multiple codes: I 121300, B19ed, B2501, B2506, B19E0, B2509, B19cd. They told me to replace the track wire bundle. I replaced the door track wire run with negative results. I've swapped the sliding door motor module and the discrep remains with the drivers side. I've swapped the door wiring logic module and the discrep remains with the drivers door. I've replaced the latch actuator motor and the whole latch actuator assembly with no change to the discrepancy. I believe it to be a wiring issue in the door panel. The door chiming and lights flashing while driving is extremely distracting and if it's a wire issue I don't want it to catch fire. This is an ongoing issue with an unknown fix.
My 2013 town N country van is having an overheating problem and now I have been told it has blown head gaskets and needs a possible new motor. It is only 7 years old how is this possible. It has not been misused.
Total integrated power module my van was having problems starting they lacked intelligence by telling me it was because I needed a tune up and some other minor fixes 2 days later it won't start again.
The horn cannot honked by pressing the steering wheel cover. It seems that the clock spring or the horn switch in the steering wheel are defective. Both fuses for the horn are good. The horn still works when the panic button is pressed on the remote key fob.
The contact 2013 Chrysler Town and country. The contact stated that while driving at an undisclosed speed, the vehicle stalled without warning. The contact stated that the instrument panel flickered during the failure. The contact stated that intermittently the vehicle failed to start. The vehicle was taken to roberson motors located at (3100 ryan dr SE, salem, or 97301), where the technician was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was made aware of the failure but offered no assistance. The failure mileage was approximately 75,000.
Car dies/stalls at random when moving. Have been going 70 mph down the rd and it has happened. When this happens it causes us to lose powered steering. This is extremely dangerous! it has stalled/died at various speeds. Sometimes soon starting the vehicle will die right away. Alternator has been replaced and that is not the issue.
I was driving and the van shut off and lost all power when going 60 mph. I lost control off the brakes, power steering, all electrical and engine power was gone.
The engine seizes without warning. It simply shuts off. This effectively limits both the breaking and the power steering. This is dangerous as there are no warning light indicators, no audible notifications, no error codes. Going 70 mph we were nearly killed when the motor died and we lost our breaking and steering ability. This has happened on multiple occasions with no rhyme nor reason. Long trips or short, fast or slow, interstate or in town. It needs to be addressed as this is a major issue. A cursory glance at internet forums will reveal that mine is not simply an isolated event.
A D V E R T I S E M E N T S
- Burke, NY, USA