This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2013 Chrysler Town & Country. Consumer writes in regards to window switch recall notice issues. The part was not available to perform the recall. The dealer made a temporary repair.
The contact owns a 2013 Chrysler Town and country. After removing the key from the ignition switch and exiting the vehicle, the engine remained active. The contact had to re-insert the key in the ignition to shut off the engine. After stopping the vehicle, the contact was unable to remove the key from the ignition switch and the gear lever failed to shift out of the park position. The vehicle was taken to the dealer but no further information was available. The manufacturer was not notified. The VIN was not available. The failure mileage was 26,000.
2013 Chrysler Town & Country. Consumer writes in regards to rear quarter vent window switch recall notice issues. The consumer stated the dealer disconnected the widows and have failed to get the part needed to fix the window. Recall # 14V234000
The contact owns a 2013 Chrysler Town and country. The contact stated that NHTSA campaign number: 14V234000 (electrical system) had exceeded a reasonable amount of time for repair. The dealer stated the part was not available for repair. The manufacturer was made aware of the delay. The contact had not experienced the failure. Updated 4/30/15 updated 05/05/15
The contact owns a 2013 Chrysler Town and country. The contact stated that NHTSA campaign number: 14V234000 (electrical system) had exceeded a reasonable amount of time for repair. The dealer stated that the parts needed were not available for repair. The manufacturer was not made aware of the delay. The vehicle was not repaired. The contact had not experienced a failure. Updated 4/30/15 updated 05/05/15
- Fremont , NE, USA
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The contact owns a 2013 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system) however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the vehicle repair. The manufacturer was not notified. The contact had not experienced a failure. Updated 4/21/15
Received notification of rear window switch recall from manufacturer in the summer of 2014 (NHTSA campaign number: 14V234000). Immediately took vehicle in to local auto dealer to have switches disconnected, however replacement switches were not installed. According to the dealer, the switches have been on back order ever since. This represents an unacceptable delay in completing the repair associated with this recall. Have contacted dealer and manufacturer several times in the interim with no resolution.
The contact owns a 2013 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was not available.
The contact owns a 2013 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
While driving at night with the headlight switch in the auto position, the headlights suddenly turned off leaving the road immediately in front dark. Speed of travel at time of the incident was 60 mph. There were cars in front and in the rear. To avoid a potential accident, I quickly turned to headlight switch to the manual on position and the headlights came back on again. Prior to this incident, there were numerous occasions where the headlights would not turn on when the switch was in the auto position. On all of these occasions the switch had to be turned to the manual on position for the headlights to turn on. Maybe unrelated but when the headlights are on, regardless of whether the switch is in the auto or manual on position, the low beam indicator never appears in the dashboard, only the park lights are indicated.
The contact owns a 2013 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2013 Chrysler Town and country. The contact received a notice for NHTSA campaign number: 14V234000 (electrical system); however, the part was not available for the recall repair. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. The manufacturer was notified of the failure. The dealer deactivated the vent window switch until the official repairs could be performed. The contact had not experienced a failure. Updated 3/31/15 the consumer stated the recall was finally completed. Updated 04/07/15
The contact owns a 2013 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system). The vehicle was taken to a dealer. The technician deactivated the window switch as a temporary remedy. The part to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.
The contact owns a 2013 Chrysler Town and country. The contact received notification of NHTSA campaign number:14V234000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The contact had not experienced a failure. Updated 4/6/15 the consumer stated the problem was resolved. Updated 04/09/15
The contact owns a 2013 Chrysler Town and country. The contact received notification of NHTSA campaign number:14V234000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2013 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2013 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experience a failure.
After almost a month at the dealer, replacing the wireless ignition module twice and the battery... running all possible tests, today they believe the issue is related to the bad tipm... my van was not part of the recall for the tipm yet I have the same problem as everyone else. My van dies every 4 days and has been sitting at the dealer for almost a month, I was called 3 times to pick it up after being fixed and it was dead in their parking lot, and died an additional 4 more times in their possession. Like clock work, it dies every 4 days. Let's hope this time they really found it and if they did why was mine not part of this nation wide recall for this issue? car dies, won't start, no power every 4 days.
The contact owns a 2013 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system). The vehicle was taken to a dealer. The technician removed the window switch as a temporary remedy due to the part not being available to repair the vehicle. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
The contact owns a 2013 Chrysler Town and country. The contact received recall notice of NHTSA campaign number: 14V234000 (electrical system) however, the part for the repair was unavailable. The manufacturer was not notified of the issue. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. The contact had not experienced a failure.
A D V E R T I S E M E N T S
- Bay City, MI, USA