This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Two separate issues about six weeks apart. First issue: Lifters started to break down, causing a tapping sound when running. While driving, on three occasions the temperature gauge rose to about the 3/4 mark (where it normally sat just below half) and the performance of the car became sluggish. Metal shaving damaged both camshafts, covered by extended warranty, but cost about $1500 to repair. Took in for repair July 1, 2017, required a full week to repair. Second issue: The totally integrated power module (tipm) failed, symptom was engine turning over but not starting until tried several times (push button start). Happened a few times in isolation, took it in after happening twice in a day (and the third time in a week). Tipm was not covered by extended warranty. Took in August 16, 2017, was going to require about 3 days to repair at a cost of $1200. We have video showing this behavior.
The contact owns a 2012 Chrysler Town and country. While driving 30 mph, the vehicle stalled and the check engine indicator illuminated. The contact was able to restart the vehicle. The vehicle was taken to metro Chrysler Dodge Jeep Ram on memorial dr C, in chicopee, MA 01020 where it was diagnosed that the thermostat failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle began to stall when idling. The vehicle was taken back to metro Chrysler where the dealer was unable to replicate the issue. The vehicle was not repaired. The manufacturer was made aware of the failure and opened a case for the contact. The approximate failure mileage was 64,000. The VIN was unavailable...updated 09/21/17 the consumer stated the vehicle shuts off independently, but the radio stays on. The key was replaced, but the failure recurred.
The power lift gate was open and collapse on to my wife head, and will not stay up and will not latch either to close the door the car was parked and my wife was loading grocery in the trunk and it gave out hit her in the head as she was loading!!
Intermittent problem with starting. The car was in a workshop for 3 days and the computer didn't show any code. However, as soon as the car was out, the problem persisted.
2012 Chrysler Town & Country. Consumer writes in regards to blind spot sensors system causes a constant sound and lights flashing inside vehicle. Consumer seeks financial assistance with electrical component replacement repairs. The consumer would like to be provided new sensors or completely repairing the vehicle.
- West Des Moines, IA, USA
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Vehicle would quit when driving. This was a recall on the 2008-2010 vans, but is now happening on later models with the same ignition system & fobik style keys.
The contact owns a 2012 Chrysler Town and country. The contact stated that while driving at 20 mph, the vehicle stalled without warning. The contact was able to restart the vehicle. The vehicle was not taken to be diagnosed or repaired. The contact stated that the failure was intermittent. The manufacturer was notified of the failure. The approximate failure mileage was 62,000.
The side warning system (in mirrors) stopped working at about 41000 miles. This has many complaints and is common at that mileage range. They charge about 1500 - 2000 for each side to fix this. At 3 to 4 thousand dollars I no longer have this safety system on my van - I can not afford to fix it.
Battery light came on, dash lights flashing, windows not working. Then everything working. Alternator tested at 14.7 volts out of 15. Cranking amps on battery down but tested good. Replaced battery. Same issues. Has not stalled but RPM's dip. Loss of some power when travelling up hill. Not sure what to do next.
When driving the vehicle this morning at approximately 7 a.M. period on major road in lake orion Michigan when driving in approximately 40 miles per hour. The car shut down, turned off. Steering wheel locked up. While daughter was in the car also. Had to pull off in the middle of the major road. No codes appeared on the dash. Full tank of gas. Just had the oil changed the day before. At friendly Chevrolet in lapeer Michigan. Already notified the dealership. They advised with no codes not sure if they can help out at all. They were very helpful though. And courteous.
While driving the vehicle, the car power turns off when hitting bumps in the road. This occurred over a dozen times on a trip from Chicago to Florida. This occurred on the highway but not limited to city driving once arriving in Florida and driving on city streets. Additionally, there are times when the vehicle takes multiple times to try and start. This occurred even after reading other Chrysler vehicles have the same problems and Chrysler recommends taking the key fob off of the key chain and using alone
Took car back to dealer and was told the tipm was malfunctioning and wasn't covered under warranty. Car is hard to start and sometimes shuts off while driving.
The tipm was replaced by the dealer after the engine stalled (while stationary) and/or would not shut off. Other electrical problems occurred when both sliding side doors would not open or close for a week and then they would work perfectly, then not work.
We recently purchased our second Town and country after having really liking our first van. We really liked the idea of having the blind spot detection system. A year or so into owning the van we started getting a warning about the blind spot system not being available and said that it needed service. It started happening when the snow started flying here in Michigan. Now as soon as you start the vehicle it states it is not available and leaves the triangles lit in the mirrors with an occasional beeping sound. From other posts and research I have read this seems to be a common issue with water getting into these sensors and shorting them out. Why these sensors weren't made more weather proof is beyond me. Since this is an add on to make driving safer I think Chrysler should step up, be held accountable and recall these very expensive safety modules. To have just one of the two sensors replaced by a dealer is $1200.
Dear all, I went to miami lakes auto mall to claim for the recall on my car and they denied to replace it. My wife is driving the car and I afraid that she can be in danger because this problem. I really appreciate to help me to solve this problem. The rear quarter vent window switch on your vehicle may overheat if exposed to liquid moisture. My car is recovery theft with no crash.
Related to recall # P25. Previously the rear window switch was replaced as part of P25. Experiencing very similar issue with driver side window control switch after a rainy day where a small amount of rain came inside from going through drivethroughs etc. After that and since, windows open and close randomly during driving causing a distraction and allowing snow/rain inside. Often the windows just get stuck. Affects 2 front, 2 passenger windows and 2 side mirrors. From inspection it appears that circuit is shorting around corrosion and had significant discoloring of board, possibly ground layer. Upon removing board that is in control switch housing found moisture gets trapped on board between rubber cover and causes corrosion and failure. Could eventually cause motor burnout and fire I suppose just like rear one. Caused window to roll down and get stuck during snow storm recently. Now can't get them down at all. Contacted Chrysler and told me to bring in to dealer. Did so and they refused to cover under existing warranty. Then dealer called Chrysler and escalated it to more senior customer support. Told me if I had "given patronage to the Chrysler dealership more often then they probably would just cover it" but that since I "was not a regular customer" they would not help me.
Faulty tipm identified after several years of problems. Most serious problem occurred when the vehicle stalled on the freeway during rush hour traffic. Vehicle speed dropped immediately, with no warning, from 70 mph to 25 mph. Vehicle would not shift, and speed would not increase. Power steering went out, and it was very difficult to maneuver the vehicle across four lanes of heavy traffic (with my children inside) and coast to a safe location where a tow truck was called, and vehicle was taken to dealership for repair. This was the most serious of several problems- all of which appear to point to a faulty tipm. Other problems include faulty turn signals, windows that will not open, rear fan that turns on and off by itself, difficulty shifting, difficulty starting, and drained batteries. Repairs and replacements include solenoid pack replacement, transmission overhaul, battery replacement, power module replacement, blower motor replacement- finally leading to tipm replacement.
A D V E R T I S E M E N T S
- Huntsville, TX, USA