This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2012 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system) and stated that the parts would not be available for months. The dealer did not provide a specific date for when the parts would become available. The contact was not placed on a waiting list. The manufacturer was notified. The contact had not experienced a failure.
The blind spot monitor has not work at all. Ours is not the only 2012 Chrysler van in our small community that has this problem. About 6, 2012 Chrysler vans have the same problem.
Chrysler sent me a recall back in June about rear vent window switch might overheat if it got moisture on it have been trying since June to get it fixed but they keep telling me no parts, had oil changed in November still no parts, called Chrysler they did not care said they didn't care if I sold the vehicle nice response.
The contact owns a 2012 Chrysler Town and country. The contact stated that NHTSA campaign number: 14V234000 (electrical system) exceeded a reasonable amount of time for the recall repair. The dealer informed that the part was not available for the recall repair. The vehicle was not repaired. The contact had not experienced a failure.
The contact owns a 2012 Chrysler Town and country. The contact received a notification of NHTSA campaign id number: 14V234000 (electrical system) and stated that the part was not available for several months. The dealer did not give a specific date for when the part would become available. The VIN was not available. The manufacturer was notified of the delay. The contact did not experience a failure.
- Holbert, IN, USA
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The contact owns a 2012 Chrysler Town and country. The contact received a notification for NHTSA campaign id number: 14V234000 (electrical system) and stated that the part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was notified of the issue. The contact had not experienced a failure.
The contact owns a 2012 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2012 Chrysler Town and country. While parked, the sliding doors independently opened. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 26,000.
The contact owns a 2012 Chrysler Town and country. The contact received notification of NHTSA campaign id number: 14V234000 (electrical system) and stated that the parts were not available. The dealer did not provide a specific date for when the parts would become available. The manufacturer was also contacted and could not provide an estimated date for when the vehicle would receive the recall repairs. The contact was not experiencing a failure.
Having had this problem before and being told by the dealership, they could not find a problem, I thought maybe it was they key fob so I paid to have a new one made. Then the problem still continued and progressed: Now not only would the car go crazy with all lighting and power inside turning off and wipers going crazy, but now whenever the new key fob was used from the outside it would not unlock the doors but the dash would light up. The uconnect also stooped working completely! dealer diagnosed: Key failing fault stored for key in system that is failing,1 56046708ae trasnmtr-integrated key fob, cut new key and program to vehicle. 15 amp fuse blown, checked wiring G and found listing for 20 amp fuse. Replaced fuse and test operation.(since I never replaced any fuses, I don't even know where they are. I have to assume the wrong fuse was put in either during manufacturing or by a dealership) note: This did not solve the problem vehicle went back yet again. See additional complaints.
I just got the vehicle back from having repairs and the uconnect didn't work already. (which they claimed to have fixed didn't work again after only 20 minutes) I drove it back and left it for diagnosis. They diagnosed :sop special parts ordered. And I was told not to turn on dvd player until parts came in.
Key fob stopped working and all wipers went off on their own and would not turn off. The electronic vehicle monitoring system went off totally. All lights and power(radio window controls etc) inside the car turned off. The headlight went off. Then fine for about a week K the vehicle into the dealership and they said: Checked grounds to cluster. Fuses are working properly, so no repairs made at this time. A day later all of the above happened again! then again and again. On and off this went for a few days, until I could get it back in yet again to get looked at......nothing is fixed.
The blind spot monitoring system went crazy. It went on, the light turned orange and just stayed on and beeped repeatedly even when in park. The dealership could not figure out the problem so they sent it to another dealership, on 6/20/14 who diagnosed: Both blind spot monitors shorted part of mirrors. It went in for repairs: Replacement of L/R indicator sensors on 7//7/14. This was just the beginning of the problems to come.
I have a 2012 Chrysler Town & Country affected by NHTSA recall 14V234000 dated May 2014 for risk of electrical fire. I have contacted my local dealership several times and am told each time that repair part is still unavailable. Manufacturer recommends disabling the switch to reduce risk of electrical fire but this renders windows inoperable and I find it an unacceptable long-term solution. I called the Chrysler recall hotline on November 26, 2014 (more than 6 months after recall) and was told there is still no estimated time of arrival for repair part. I believe manufacturer has far exceeded a reasonable amount of time for recall repair.
The contact owns a 2012 Chrysler Town and country. The contact received a notification for NHTSA campaign number: 14V234000 (electrical system). However, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Updated 1/13/15 updated 01/15/15
Driving down the road and the vehicle stalled. Vehicle had to be towed to the dealership where rockwall Dodge service department determined that the alternator failed and had to be replaced.
The contact owns a 2012 Chrysler Town and country. The contact received notification of NHTSA campaign id number: 14V234000 (electrical system). However, the parts were not available for several months. The dealer was unable to provide a specific date when the parts would become available. The manufacturer was contacted and could not provide an estimated date for when vehicle would receive the recall repairs. The contact was not experiencing a failure.
-stalling when you try to start. I push the button and it stalls. When I get to my destination, it switches from off to accy. The stalling issue continues to get worse. Now, it acts as if it is trying to start the engine and nothing connects. This morning, it took approximately 10 tries to get it to turn over. This was after I had driven it a couple of miles. Then, when I arrived at work, it went into the accy mode again as I was opening the door to exit the vehicle. The dealer hooked it to their computer months ago. But, I guess if there is not code, the problem doesn't exist"??" the last time they suggested it was related to a transmission issue that they addressed.
When traveling to Florida from buffalo, the battery light on the dash came on just outside of orlando, Florida. It slowing started to affect the vehicle with the transmission not shifting and resulted in the engine running at 5000 RPM just to maintain 55 mph in a construction zone with no pull off to safely leave the highway. The battery finally died when we reached our destination and it was the alternator that had malfunctioned. The temperature that day was over 100 F. it could have caused an accident had I not overworked the engine.
We contacted the local dealership in July and were told that they would call us when the parts to fix the faulty window switch on the driver's side door were received. As of today, they have not received the parts. We feel that 4 months is too long to wait for parts to fix a safety recall issue.
A D V E R T I S E M E N T S
- Appleton, WI, USA