This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Blind spot right side radar (safety feature) failed after 41 months. Car was purchased new in November of 2011. Inspected failed part and found a bulge on edge of the plastic container. Opened the device and found metal corrosion on and in the metal case. It appears that the water seal either broke or was not sufficient to stop water leakage. Metal corrosion material was on the print circuit board which I believe cased the failure.
The contact owns a 2012 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2012 Chrysler Town and country. While driving at an unknown speed, a fuel odor emitted from the vehicle without warning. Prior to the fuel odor, the air conditioner became inoperable. The vehicle was taken to a dealer, where it was diagnosed that the rear evaporator condenser needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 78,000. MA 10/15/2015
The contact owns a 2012 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The contact had not experienced a failure.
Warning lights on both mirrors for blind spot detection stay on always - with the ding ding ding sounds ringing on and off - weather driving down the road or sitting still parked, if the car is running, the problem is there. I believe this unsafe issue should be fixed by a recall, as it is a problem that is very unsafe & dangerous, many folks whom have purchased this vehicle are experiencing the same unsafe problem! I paid for this feature on the vehicle, to add safety and now it is causing just the opposite, unsafe driving conditions. This really concerns me, a safety feature failing on all these cars and especially at such low mileage. With this feature malfunctioning, it is much more dangerous than texting or talking on the phone while driving. What is the criteria to get a recall in place, do people have to have accidents or die to get a problem recalled, how is it decided.
- Dunbar, WI, USA
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The contact owns a 2012 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. MA 09/22 updated 12/06/2017
The contact owns a 2012 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system) and stated that the part needed was not available within a reasonable timeframe to schedule the recall repair. The dealer disconnected the rear quarter vent window switch as a temporary remedy. The dealer did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. The contact was not experiencing a failure.
2012 Chrysler Town & Country. Consumer writes in regards to faulty rear quarter vent window switch recall issues. Consumer sent additional correspondence. The consumer received the recall notice eight months ago. The dealer disconnected the switch to prevent a fire. Updated 09/21/15 updated 10/05/15.
The contact owns a 2012 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. MA 10/19/15 the consumer stated the vehicle was repaired on August 24, 2015. Updated 11/25/15.
2012 Chrysler Town & Country. Consumer writes in regards to rear quarter vent window switch recall part not available to complete recall notice. The consumer received the recall notice almost a year ago. Recall # 14V234000.
Got recall 4 months ago and called. Told to call later when they had parts. Three months later I was told to bring car in so they could determine which part. Was told that they would call me when part in. Have not heard anything since.
The contact owns a 2012 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2012 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system). The vehicle was taken to a dealer, who disconnected the window switch as a temporary remedy due to the part not being available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 7/21/15
The contact owns a 2012 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the part needed was unavailable to perform the repair. The manufacturer was not notified. The contact had not experienced a failure. Updated 8/10/15 the consumer stated the manufacturer and dealer were contacted but they did not issue a response. Updated 11/24/2015
The contact owns a 2012 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the part was unavailable to perform the repair. The manufacturer was not notified. The contact had not experienced a failure.
The contact owns a 2012 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2012 Chrysler Town and country. The contact received a notice for NHTSA campaign number: 14V115000 (electrical system) and stated that the part was not available. The dealer mentioned that a part of the recall remedy was to be performed. In addition, the dealer informed that the recalled vehicles were repaired if the failure was experienced. The contact felt the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2012 Chrysler Town and country. The contact received a notification for NHTSA campaign number: 14V234000 (electrical system). The contact stated that the part needed to remedy the vehicle was unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2012 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to the dealer, who disconnected the window vent switch. The manufacturer was not notified of the issue. The contact had not experienced a failure.
A D V E R T I S E M E N T S
- Sleepy Hollow, IL, USA