This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I received a recall notice by mail at the end of 2014 for a rear quarter vent window switch. My 2012 Chrysler Town & Country was taken to the nearest official Chrysler dealership in January, and the switch was disconnected. The dealer did not have it in stock. As of August 2015, the part is still on back order with the manufacturer and this is still an open issue. I find this to be highly unsatisfactory & unacceptable to continue to get recall notices in the mail for a part that the manufacturer cannot support getting out to requested dealers to service their customers!
The contact owns a 2012 Chrysler Town and country. The contact received a recall notification for NHTSA campaign number: 14V234000 (electrical system) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2012 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2012 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the parts needed were unavailable to perform the repairs. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. The manufacturer was not notified. The contact had not experienced the failure.
The contact owns a 2012 Chrysler Town and country. The contact stated that the recall notice for NHTSA campaign number: 14V234000 (electrical system) was received in May 2015. After contacting the dealer on multiple occasions the contact was informed that, the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The contact had not experienced a failure.
- Clarkville, IA, USA
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This vehicle had a recall I was notified about in may of 2014 with faulty rear quarter vent window switch. I have taken it to the dealer several times and continue to be told they don't have the parts yet. A year and a half and still no parts seems to be complete incompetence don't you think. Help
The contact owns a 2012 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2012 Chrysler Town and country. The contact received a notification for NHTSA campaign number: 14V234000 (electrical system) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2012 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2012 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2012 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. MA 09/25
The contact owns a 2012 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.
The contact owns a 2012 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2012 Chrysler Town and country. While driving approximately 20 mph, the vehicle shut off without warning. The vehicle was able to be restarted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 22,000.
The contact owns a 2012 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system) however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Updated 09/21/15
The contact owns a 2012 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
We purchased a Chrysler 2012 Town & Country van. We choose and paid extra for a van with the feature offered, back-up camera, blind-side detection, side airbags. These features are very important to me as I'm a grandma of 11 little grandchildren and felt these features added another level of safety when around them. A warning came up on my dash, the vehicle was taken to a garage where the technician diagnosed that the blind spot module was not sealed and the elements had gotten in and corroded the computer module. The module controls blind side detection, backup camera, navigation direction and more. The failure mileage at the time was 50,400. I would consider it a fluke if it werent for 2 other family members with the same issue, one with a 2011 Town & Country and the other has a 2012 Town & Country. I contacted our Chrysler garage and the service manager told me they are seeing this issue a lot!! the module is in a location where rain, sleet, snow and salt get in contact with it and the module is not elements tight.
The contact owns a 2012 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system) and stated that the part was not available for an extended period of time. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact was not experiencing a failure.
The contact owns a 2012 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system), however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 09/21/15
The contact owns a 2012 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Updated 09/21/15
A D V E R T I S E M E N T S
- Boynton Beach, FL, USA