This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My car shuts off while driving and wont start right away. It gives no warning. It happens anywhere. It is unsafe in many ways.. I have taken it ot the dealer and the problem persist. I have no more warranty in the vehicle.
Vehicle invoved in accident on fwy, collision did over $6500 in damage. But the airbags never deployed. From looking thru internet I see that probs with the tipm can cause airbags not to deploy when needed. Have had other issues with tipm such as veh not starting on numerous occasions.
My blind spot monitoring system is malfunctioning. My vehicle has 104,000 miles. The blind spot system sensors were previously replaced after a similar malfunction at 74,000 miles 1.5 years ago (8/15/14). The vehicle is well maintained and taken care of and most miles are highway miles to and from work. Both blind spot indicators remain lit in the side mirrors once the vehicle is turned on -- both while stationary and while driving. This is extremely distracting and a saftey risk when driving. Also the vehicle information center continued to chime about every 10 minutes and the message screen switches to a warning with the indication to "service blind spot system." While driving. A simple online search of "service blind spot system" brings up multiple complaints of the exact same thing having happened to owners of multiple years of this make and model of this vehicle. All of these complaints, on average, had roughly the same amount of miles (30,000 - 50,000 -- I am now at 30,000 miles from when the system was last replaced. The first replacement occurred at 74,835 miles). Chrysler charges $1,200 per sensor for replacement. This appears to be a recurring problem/defect and there should be a recall for this issue. Both sensors should be replaced by Chrysler at no cost to the owner. The system failure causes a safety risk due to the incessant distraction caused by the system failure warnings flashing on the dash, the chiming, and the triangle lights in the side mirrors, all which I have been unable to turn off.
2011 T&C, 50300 miles, having several ongoing problems with hard starts, hard shifting, power doors not staying open, closes automatically, extremely poor gas mileage.have had into dealer several times for these issues while under warranty and now again having problems and of course vehicle out of warranty. Vehicle has started by its self and have found power doors open when I returned to my vehicle. My current main problem is the ongoing issue of hard starts and now problem has escalated to crank and crank no fire, have to attempt several times (20-30), vehicle then will eventually fire RPM race to 3-4000rpms then stall, again several times of shutting off and attempting to start, eventually it starts sometimes taking 30 minutes to get it running. Also just today while driving vehicle attempted to stall rpms decrease, thankfully it did not stall as I was driving with my children in the vehicle in rush hour traffic. Definitely very concerned as this is a serious safety issue and an inconvenience. What happens when you are driving on the freeway going 70mph and the vehicle stalls, Chrysler definitely needs to do something due to severity of a safety issue
Blind spot indicators began to malfunction with indicators in mirrors remaining on, and driver information system stating the blind spot indicator system failed. Also lost rear back-up camera shortly thereafter. Vehicle just has 41000 miles on it. It is a distraction as the unit constantly chimes of the blind spot monitoring being unavailable
- Canton, MI, USA
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Randomly closes the powered doors and doesn't stop when obstructed, several trips to the dealer and no issues found. Always when in park and with all 3 methods of opening the door, fod, manually and interior button. Warning lights keep coming off and on (check engine and tire pressure low) but service shop says no issue. Autostart doesn't work much of the time but service center says when check engine light is on it won't. I autostarted my car but it wouldn't let me press the brakes, push the start button, put it in drive to operate the vehicle then it died. I was able to start again but it immediately died again several times. I was tehn locked in and the lights and horn kept flashing, the locks would not unlock. It very frequently does not detect the key and will randomly beep that the key is not detected while driving and will not start at all with the key in hand.
Purchased vehicle in August, 2014. In January 2015, after starting vehicle, blind spot system chimed and lights in mirrors stayed on steadily. System stated blind spot system not available. After much research, numerous complaints about this problem, and the cost to repair. This is a safety issue as it helps prevent crashes due to blind spots. Now every time I start vehicle, I have to listen to the chime informing me it is not operable. Vehicle had approximately 59,000 miles when this system failed.
-Jan 2015- the key was lodged in the ignition and would not come out. I had it towed to nearest chry dealer to fix. - Jan to may- car intermittently stalls/won't start. Sometimes starts with a jump. -may- mechanic/battery installed $268. -June/July- car intermittently stalls/won't start. Starts if you wait a while. -August-won't start/wont jump/stranded with kids/towed to mechanic. -changed my batteries in my key fobs at least 3 times in 2015. -I am constantly stranded with my children and spend days without my car waiting for mechanics to find out the problem. The Chrysler dealer informs me that it's a minimum of $200 just to look at it. It will most likely be more if it's electrical and they need a day or two. I have to get my kids to and from school and can't pay for another car. Mechanic said to look at bulletins/info on tipm and win. Other chry year/makes have had exact same issues and were recalled. There is a class action suit for this year/make and many more. How am I still driving? I was given a tip by a mechanic: Open the hood and then the fuse box. Remove the M27 fuse. Wait 10 seconds. Replace fuse. Start car. It's been working so far! apparently, this clears a software lockup in the module.
We can not get Chrysler to order parts and repair the recall for the rear quarter vent window switch. This is recall P25/NHTSA 14V-234. They never have the parts and are not willing to order the needed parts for the recall. They suggest calling them weekly to see if any part came in that week.
While traveling on an interstate highway, the check engine light lit-up on the dash. I pulled off the road and called my dealer which was located 15 miles away and was told that I may not make it back to them for service. The engine would quit. I did drive to the dealer without incident. The alternator was replaced by the dealer at a cost of $577.35. The cause of the failure of the alternator was not identified, 14V-634 does not include the Town and country but includes other Chrysler, Dodge and Jeep vehicles of the same year. I am requesting that this vehicle be considered for this recall.
The blind spot detection system stopped working. Upon further investigation, it was determined that both sensors in the rear quarter panels and 1 plug need to be replaced. The right rear sensor was completed corroded through and separated apart. The plug for this sensor is also melted from the corrosion. The left rear sensor has a large bulge in the plastic from over heating. I contacted the dealer and was told that this is a known problem but there is no recall. The estimate over the phone was $3,000
Blind spot monitoring system failed. Warning triangles in both outside mirrors stay on constantly. Menu showed message to service blind spot monitoring system. From research on the internet premature failure of this system is common, and very expensive. There should be a recall since it is a safety system.
I received a safety recall for the rear quarter vent window switch. When we went to the dealer to make an appointment to have it replaced, they told us they have requested this part numerous times with no success.
While driving at night, a fault appeared in the dash stating that the blind spot detection system needed service. The blind spot indicators in each side view mirror stayed illuminated. At night these orange lights are distracting to the driver. Since they are always illuminated, it causes the driver to second-guess whether a lane change can be made or not even after checking the blind spot. Took the van in to be serviced at a Chrysler dealership. The service technician determined that the blind spot detection module is damaged due to water getting inside and shorting it out. The module would need to be replaced at a cost of over $1,200. He also stated that it is a common problem and gave me the Chrysler star case([xxx]) documentation that they have from Chrysler. This is obviously a design defect as the module is not designed to get wet but is located in a location that allows it to get wet. Replacing this would not solve the problem, it would only lead me to replace it in another few years, not to mention the module on the other side of the vehicle. The service technician disabled the system via the console controls, which solved the problem of the indicator lights constantly being on. However, this has led to another safety concern in that the driver of the vehicle has been driving the vehicle for three years with the detection system enabled and is used to seeing the indicators illuminated when a vehicle is present in the blind spot. I contacted Chrysler but they would not help out with the cost of the repair. Due to this issue being safety-related, the fact that Chrysler has acknowledged the issue with their own service case, and the fact that the repair is prohibitively expensive for most owners, that this problem should result in a recall and be repaired and the root issue solved by Chrysler so that the issue does not keep re-occurring. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Several weeks ago the blind-spot alert system in my 2011 Chrysler Town and country malfunctioned. I brought the vehicle to my local Chrysler dealer. The vehicle has over 50,000 miles (and less than 55,000 miles, at that time) so this was not a warranty issue. When the bumper was removed, it contained a significant amount of road debris and road salt. The left side blind-spot alert module was corroded. They quoted replacing that module at about $1200. At the dealer I saw a rear bumper assembly that has relatively small openings that allow debris to enter without a way for it to leave. This made it easy for salt and debris to enter and difficult for it to leave. This promoted the corrosion. I contacted Chrysler. Their position was they did not cover corrosion under any circumstances. I can forward my email exchange with Chrysler to you. I visited a local collision repair shop. They removed the rear bumper. With their expertise, they were able to inform me that the opening that allowed debris and salt to enter was located where the rear tires would throw road debris and road salt at the opening. Chrysler is replacing between 375 and 400 of these modules a week ? at over $1000 each, before labor to install.
I went to have my recall fixed. If they did the recall I would no longer be able to use rear quarter vent windows. I use them all the time. This is not a fix. This just covers your butt. I want it fixed.
A D V E R T I S E M E N T S
- Victorville, CA, USA