This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was driving the vehicle and all the lights on the dash came on and then went black, the van shut off while driving and I was almost hit by a big truck. The van will not start nor hold charge. Thae battery and altnator test good but it wont start. I have had it towed twice in less than a month and honestly cant afford to keep getting stranded. I purchased the vehicle in August of 2016 and this is our family vehicle, at this point I dont have transportation for my job and wouldn't feel safe driving it if it did run. So now im paying for a vehicle that doesn't run and frankly is a saftey hazzard. My husband is disabled and this was our transportation to and from his appointments as well. I have seen and read that thousands are having the same issue with Chrysler and still no recall. Someone please help.
While driving my vehicle, the ac or heater would come on, by it's self. This has been going on for a while, then last weekend, May 25, 2018 the windshield wippers came on and the dash board went blank. I had to pull over and turn the car off to get everything corrected. Before that, my passenger sliding door started making buzzing sounds when you hit the unlock button, this happens whenever you hit the unlock button.
We have had numerous time when the van will not start. The engine sounds like it is trying to turn over but nothing happens and the engine light comes on. After numerous attempts the van starts. When it has been taken in to the Chrysler dealership they are unable to diagnose the problem due to the code being resolved. More importantly the van stalled while driving 70 mph on the highway. Lights, radio, fans all worked but the engine just shut off. Chrysler dealership stated they couldn't find the issue and put a new battery in. After picking up the vehicle is stalled again going 30 mph in town. Again van was towed to the dealership and again was told the codes were resolved so they were unable to figure out what was wrong. They state that they see there are a lot of electrical codes but that they are unable to read them because they have been resolved. Vehicle has 144000 miles on it and has regular maintenance done.
When braking the steering wheel and car shake.... have had brakes checked replaced power steering fluid and it's still happening also has the same problem in reverse
- Petaluma, CA, USA
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This car has difficulty starting. The battery was checked, replaced and it still happens. Also, the car will stall when going between 20-30 miles per hour. It is a very scary situation.
My van started to have problems with the RPM, surging from 2 to 5 and then to 6 or 7 RPM with speeds ranging from 40mph to 65 mph. The van also sort of stalls for seconds which makes it terrifying. We took the van to bob caldwell in columbus Ohio three times to repair the issue and they updated the software, added fluid to the transmission and allegedly "drove the car for 60 miles" yet couldn't duplicate the issue. All the times that this has happened the car was running. The first time only happened when going 65 or 70 miles per hour on the highway but now it happens on regular roads when traveling 40 mph. I don't know if this related but earlier this year, my car was sent to bob caldwell because it stall/ stop completely while being driven.... the problem with the RPM started 3 months later and just last month it wouldn't start. They said the changed the gasket this time but my problem persist.
When I go to start engine as soon as I put key in it starts trying to start the I turn it off and try again and does the same thing. Eventually it starts.it S in my driveway or at a parking lot.I M afraid if it S keep doing this, it will damage something else.
My wife, 4 children and I were driving home from church Wednesday night at appx. 9:45 P.M when this vehicle shut completely down. The engine quits, the steering was nearly impossible, the breaks were barely working at all, and every single light went dark from the dash to the exterior lights on a road that was winding and pitch black. We were driving as usual around 55-60 mph going down this road. Chrysler treats it as though it is my responsibility and no more than a faulty "aire" control. When it threatens the lives of my wife and children, this is far more than a technical issue or a worn out part. We could have all been killed or seriously injured. Looking online there are several Town & Country minivans of different years having the exact same issue.
In motion on a city freeway around 7:00 pm -- the vehicle without warning completely "shut down" while driving it on a local freeway. The vehicle had no power, lights, etc. I had to immediately steer it to the side of the road. There was no road shoulder to pull out of oncoming traffic. It was not possible to use the hazard flasher to warn oncoming drivers. The vehicle had no lights. The back hatch/tail gate would not open to use as a visual signal to other drivers. It was a potentially very dangerous situation. Thankfully a large wrecker pulled up behind the vehicle to prevent us from being hit as we could not be readily seen. I used my cell phone flashlight to signal oncoming traffic of our location.
Van has to be put out of gear to start, walked outside a few times and auto doors open random lights are popping up on the console for no reason then going away. Started roughly 2.5 months ago.
I used the button on my key fob to open the power lift gate. Once the door was open enough I started to place two items N the rear of the minivan. Rather than stopping at the top when open, the door stuttered a moment at the fully open position and then slammed forcibly shut on my head. The blow nearly knocked me out. I was not able to manually open the door. Each attempt to open the door with the key fob had the same type of result. The door would reach the top, stutter and then forcibly slam shut. I am glad it was me and not my wife or daughter. I did not seek medical attention, but did experience dizziness for several hours afterwards.
Bought 2011 Town and country new in Sept 2011. 3 months after purchase, car was shuddering badly when brakes were applied. Took it in, was told they could not duplicate, and would not repair. Tried a second time, same result. Took to a small repair shop who easily identified the problem, produced a quote for work and told me to take it back to the dealer so they would repair. Took it and dealer found that all four rotors were warped and needed replaced. Same problem 6 months after that, same repair. The next year saw the brakes fail after a loud sound from rear of car and the fluid dumping from the line. No visible object was hit. Same thing happened last week. Currently the van is in the shop for the 7th time in the last four years for brakes. Additionally, had to have the alternator replaced in the last 6 months. The amount of repairs required for a vehicle this new and expensive is insane. I have paid out of pocket for most of these issues and even had to pay for diagnositic fees were the problem could not be reproduced, only to require a repair shortly thereafter I also had to pay for. Asked dealer today for a full detailed log of all repairs done, could not produce a full repair report, only the last 4 years worth. With five years of ownership car has 60,000 miles. Will never ever buy again.
While driving down the road 2 times this week - my vans electrical system completely turned off for about 2-5 seconds and turned back on. This includes: Tvs, driver dash, radio dash all interior lightening -both times happened during the day I am not sure about outside lights (I assume). The first time the van stalled completely losing power steering and had to restart engine. The 2nd time I could still gas the van with power steering before all electrical restarted itself. Both times I was driving on a busy road going straight (mph 30-45pmh).
This car has had a non-start problem for 6 mos that has today developed into a complete power failure while driving. I was previously told it was a computer problem but there were no error codes and intermittent, so to wait until here was an error code and bring it back. Today they say that it is a bad alternator, but the alternator tested fine. The low battery icon comes on, engine surges ( like the cruise control is on - but it isn't) then error messages - seat belt/ ABS/airbag has deployed/blind spot detection not working, etc - all on and then off again. Turn the car off and wait and it will eventually resort - no warning lights. This car is possessed. But today I lost all power while driving.
Van at times would start then cut of while parked. When it would start and stay on when you are driving van would cut off now the van is at the Chrysler dealership in hopes of repair
7/21/2016 car started fine this morning went into store and would not start. Tried turning key about 8 times and then gave up for a minute or two. I tried again and it started. This happened about 1 month before while in my driveway. Same thing, I tried about 8 / 9 times then it started. I decided to call dealership today and have it taken in since I have a extended warranty. I also, did some research where a lot of people are saying that it is the tipm. I now noticed some of the other problems I have had with it tie into tipm, my driver window sometimes wont go up or down. The car will just lock even while running locking my keys inside. I can hear electrical things moving and shutting down after the vehicle is turned off, and about 2 weeks ago I was in park with the car running and I heard a loud pop and the whole car shut down. My check engine light also comes on and turns off whenever it feels like it for no apparent reason, I have 71,000 miles. When I bought the car I had to have the left head gasket replaced after having it towed from the ide of the road. I really think I bought a lemon, but will soon find out what the dealership says Tuesday which is the soonest they can get me in, hopefully I don't break down with my kids in it before then
5-12-16 ignition failed could not start car. Ignition replaced @ Chrysler dealership in richmond, va. Haley charged $985.22. Ignition failed again replaced @ Chrysler dealership in bath, NY simmons - rockwell charged $292.04.
A D V E R T I S E M E N T S
- W Frankfort, IL, USA