This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Fuel pump remains running after ignition switch is turned off. This situation has been recalled in other Chrysler models and should be applied to the Town & Country. Any time you cannot shut the fuel pump off you have a very hazardous condition. This incident first took place 10/01/2018 and has continued to do so ever since. This condition applies to the tipm, Chrysler dealer wants $ $1200 to fix.
The contact owns a 2011 Chrysler Town and country. While driving 40 mph, the vehicle stalled and the etc warning indicator illuminated. The contact attempted to restart the vehicle approximately four times, but was unsuccessful. The vehicle was towed by aaa to autonation Chrysler Dodge Jeep Ram houston (1515 South loop West, houston, tx 77054, 713-489-7825) where it was diagnosed that the fuel pump relay failed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 217,000.
First issue is the back up camera and blind spot sensors quit working. Very costly price to have fixed so chose not to fix. Now it doesn't want to start. Did some research and it looks like Chrysler had some recalls for the tipm on different makes from 2011, but not on this particular vehicle. How do they know for sure that they all shouldn't have been recalled. Also side passenger door buzzes when you lock or unlock the vehicle. Will never buy another Chrysler again. Very disappointed in all the issues we have had with this vehicle.
Vehicle started sometimes but not other times leaving me stranded alone....had to have the tipm replaced for over $1500......researched on line to find out that this has been a problem for Chrysler owners for years! but it seems Chrysler had not recalled the vehicles
Car would not start when parked in the driveway, had it towed to mechanic. They first said that the fuel pump needed replaced, then after replacing this part, they stated that the totally integrated power module also needed replaced. After 5 days without our vehicle and paying thousands of dollars, we are furious. I have been reviewing this problem with this vehicle and it appears to be a problem for many, many people, but nothing is being done by Chrysler. This is the exact issue as part of "safety recall R09 / NHTSA 15V-115 fuel pump relay". the Town and country was excluded from this recall despite using the exact same part and having the exact same issues.
Car will not start, will not stay started, or shuts off while driving. Or... the fuel pump will stick "on" while the car is off. This is due to the faulty integrated relays in the totally integrated power module failing. This is the exact issue as part of "safety recall R09 / NHTSA 15V-115 fuel pump relay". the Town and country was excluded from this recall despite using the exact same part and having the exact same issues. I would like to have the proper parts put into my car for safety reasons. The dealer wants to put the faulty parts back into the car after charging me a lot of money to fix this obvious safety issue that should have been recalled with the others.
Faulty fuel pump wiring system the tipm is no longer allowing the engine to realize their is fuel. It is not the fuel pump. There are so many websites that offer the service to re-manufacturer the tipm because of the ongoing issues. Why is their not a recall?
Our Chrysler Town and country started dying while going down the road, not starting at times, and causing a wide array of concerns including seat belt lights coming and going, air bag lights coming and going, fuel pump staying engaged after shutting off. This can happen at any random time. It was determined to be another fault tipm module in the vehicle, something that has been replaced before even.
I was driving the vehicle and all the lights on the dash came on and then went black, the van shut off while driving and I was almost hit by a big truck. The van will not start nor hold charge. Thae battery and altnator test good but it wont start. I have had it towed twice in less than a month and honestly cant afford to keep getting stranded. I purchased the vehicle in August of 2016 and this is our family vehicle, at this point I dont have transportation for my job and wouldn't feel safe driving it if it did run. So now im paying for a vehicle that doesn't run and frankly is a saftey hazzard. My husband is disabled and this was our transportation to and from his appointments as well. I have seen and read that thousands are having the same issue with Chrysler and still no recall. Someone please help.
Fuel pump relay not operating properly. Used to not operate fuel pump upon first start up. Now fuel pump will not shut off even with key out of ignition. Sounds like tipm issue. Constantly running fuel pump is very dangerous situation.
Car stalled while driving 40 mph, and will not start, tipm is defective, the internal fuel pump relay has failed, the vehicle is a 2011 Chrysler Town and country with 59000 miles
My Chrysler Town and country began having what I thought was a minor turn signal issue. After replacing the bulb and that not correct the issue my mechanic replaced the fuses and that did not solve the issue. I was then told that my tipm box/system was bad. That an $800 part to fix a signal turn signal. Well it had to be replaced in order to pass inspection in order to continue driving the vehicle. So I replaced it. Fast forward 1 year later and my vehicle begins to intermittently spudder when coming to a complete stop. I then began to completly shut off at times after highway driving over a distance of 5 or more miles when I exit and stop or slow down after exiting the highway. When I took it to the shop, they test drove the vehicle and it stalled on the highway during their test drive diagnostic. They had to get assistance to get the vehicle out of the road. They then told me that only the dealership can correct the tipm system.
At first starting the van was intermittent you would have to wait till you heard the fuel pump turn on in order to start the vehicle because the fuel relay on the tipm board is going bad. Once you heard the fuel pump come on the van would start but there are times where the starter stays engaged and wants to keep trying to start when the van is running. Last weekend I was on the highway with my five year old daughter and the fuel pump shut off while driving( in motion), speed limit of 70, .I lost control of the steering, the van decelerated very quickly in heavy amount of traffic, I was nearly in a multi-car accident. When the van is shut off I am not sure the air bags will work if I had been involved in an accident. I have to unplug the fuse to the fuel pump every time I get out of the vehicle because the fuel pump keeps running draining my battery. I had to pay $200 to replace my battery. This has been a problem with Dodge and Chrysler for 10 years they know about it but it will take someone dying in order for them to recall all vehicles affected. I am afraid to drive my van because I feel in this current state it is unsafe because it has shut down because of the fuel relay on the tipm board.
My 2011 Chrysler Town & Country quit while driving on hensil rd port orange, fl. Lost power steering and power brakes. Was able to pull to side of road. Found problem is fuel pump relay in the tipm is insufficient to carry the load. A recall was issued for 2011 durango and Jeep Grand Cherokee, but not 2011 Dodge Caravan or Chrysler T&C for the same problem.
Van would not start, only crank and crank. Towed to repair shop and fuel pump was replaced. Next day van had starting problems again. Van was taken back to repair shop. Mechanic was unable to solve problem so van was towed to a Chrysler dealership. The Chrysler dealership was also unable to solve problem and van was returned back to me. Again the van would not start, I tried the tipm bypass idea found online. The van has ran ok since, only having troubles when very cold. The van only has 87000 miles and a very well maintained history. I am scared this van will fail and seriously hurt someone. The cost for a new tipm is very expensive and I don't know if this will even fix the problem. I have already spent $900 on a new fuel pump and have the same problems. Please help
The fuel pump relay inside the tipm (fuse box circuit board fuel pump relay) the vehicle would not start sometimes and died a few times out driving it out on the highway. I bought a new relay and had it solder in to my tipm and it works great now then a engine light came on and it say's it's not communication with my PCM then it's working again. Vehicle runs great now and starting. I hear Chrysler 2011 Town and country vans are having a lot of problems with the same issues but no recalls on the tipm box modules.
Summary: I believe that the tipm fuel pump relay is causing the issues. It has left the fuel pump on when the engine and power was off with the key out of the vehicle. It has many time cranked without starting, while stationary with the engine cold and also while hot. This morning it shut off while driving my kids to school it shutoff the engine while driving down the highway followed by cranking it was restarted. It failed to start after coming out of the school. I have seen that crysler recalled this part on durangos with the same engine and model year.
The fuel pump relay failed. The fuel pump relay is much smaller than the industry average, and the contacts overheated. The relay randomly failed multiple times while driving. The problem was intermittent, and the vehicle was functioning normally by the time it made it to a service facility for testing/repair. The relay on this particular design is integrated into the fuse box, which Chrysler calls a totally integrated power module, or tipm. The design makes it prone to failure because of the size of the relay (too small for this application) as evidenced by the recall for Jeep that use the same wiring.
A D V E R T I S E M E N T S
- Willshire, OH, USA