This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My Chrysler Town and country began having what I thought was a minor turn signal issue. After replacing the bulb and that not correct the issue my mechanic replaced the fuses and that did not solve the issue. I was then told that my tipm box/system was bad. That an $800 part to fix a signal turn signal. Well it had to be replaced in order to pass inspection in order to continue driving the vehicle. So I replaced it. Fast forward 1 year later and my vehicle begins to intermittently spudder when coming to a complete stop. I then began to completly shut off at times after highway driving over a distance of 5 or more miles when I exit and stop or slow down after exiting the highway. When I took it to the shop, they test drove the vehicle and it stalled on the highway during their test drive diagnostic. They had to get assistance to get the vehicle out of the road. They then told me that only the dealership can correct the tipm system.
The contact owns a 2011 Chrysler Town and country. While driving approximately 25 mph, the engine suddenly shut off. After restarting the vehicle, the temperature gauge increased and decreased and the engine would continue to shut off. The vehicle was towed to an independent mechanic who diagnosed that the engine was faulty and needed to be replaced. The vehicle was not repaired. Also, the contact stated that other electrical failures previously occurred, such as the passenger side sliding door would buzz and the windows malfunctioned. The local dealer (golling Chrysler, 2405 S. telegraph rd., West bloomfield, mi) was unable to determine the cause of the failures. The manufacturer was not notified. The failure mileage was 160,000.
Takata recall I have been having an issue with my car not starting for over a year. I've replaced 2 starters and still having the same issue. I have taken my car to the Chrysler dealership in woodriver, il and spent almost $400 and the issue still isn't fixed. They are the dealership and they can't even give me an answer or resolve what the real issue is. I can't keep taking my vehicle in and having it worked on. I think they know its the tipm. I will never buy another Chrysler again. I have 2 children and I'm scared every time I have them in the car. We bought this van to accommodate our family and also for road trip. We can't even do that anymore because we can't trust the van to go long distances let alone the grocery store. How has this not been recalled or addressed?
My Town and country has stalled while driving many many times. It always happens while I am driving. The very first time it happened was on Dec 2, 2017. I have taken it to 3 different mechanics, most recently the dealership. One of my mechanics initially told me they thought it was the tipm and that Chrysler has a known issue about this problem but have not recalled it or fixed the issue. My car also at times does not crank properly. I insert the key and turn it to the right and hold it as if I am starting the car. Silence and nothing happens for about 10 seconds and then it finally cranks up. This is very dangerous as I have only one vehicle and 2 kids that I drive to and from school every day. I am always in panic mode when driving the car. I am always scared because I know it can shut off at any given time.
The contact owns a 2011 Chrysler Town and country. On several occasions, the heating, air conditioning system, and the windshield wipers independently activated. The vehicle was taken to golling Chrysler Dodge Jeep Ram (2405 S telegraph rd, bloomfield hills, mi 48302, (248) 334-3600) where it was diagnosed that the totally integrated power module needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 80,000.
- Waterford, MI, USA
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The contact owns a 2011 Chrysler Town and country. While driving 35 mph, the vehicle stalled and various warning indicators illuminated. The contact coasted the vehicle to the side of the road, opened the hood, removed the battery, cleaned the battery, and then replaced the battery. Afterwards, the vehicle was able to restart. The vehicle was taken to marshall Chrysler Dodge Jeep Ram (140 spears ln, crittenden, ky 41030, (859) 824-3300) where it was diagnosed that the totally integrated power module was faulty and caused the electrical and engine shortages. The vehicle was not repaired. The manufacturer was contacted and referred the contact to NHTSA. The failure mileage was 75,000.
The van has stopped cold in traffic. This was the second time this has happen it an electrical problem. Now there are signs of it happening again which will make the third time in as many years. This should be fix by the manufacturer being it is ongoing.
Vehicle will start but engine quits within seconds, key is still in on position. Turn key off and restart, stays on but computer has reset. This has happened 3 times this week.
Vehicle will not start. Tipm needs replacing. Upon investigation into the issue, there are countless complaints of the same part, but with very concerning safety issues such as vehicle stalling while driving or airbags randomly deploying or not deploying at all during an accident. The NHTSA denied the petition to investigate this widely occurring issue. What the hell good is this organization if they don't place consumer interest and safety first"?????????????"
The car shut off when I was driving. I had to steer it over to the side. I'm lucky no one was behind me. I had a car full of kids so it was scary. Now I'm having trouble with it starting. Sometimes it starts sometimes it doesn't. I have also had trouble while driving the car it will not go over 40 miles an hour also dangerous. I had to pull over and shut the car an start it again. I had to put in 2 new batteries which are very expensive in this car. I had the relay fixed with fix bottom diagnosis, .fuel pump. New remotes. I went online and there are so many people with the same exact problems. I cant understand why this has not been recalled. I'm afraid to drive my car. I don't know what to do? people are saying it is electrical problems, tipm failure. They also said that Chrysler knows about it and has done nothing about it. There is a law suit on this as well.,
The contact owns a 2011 Chrysler Town and country. While driving 60 mph, the vehicle stalled. The vehicle was taken to the dealer (button Chrysler Jeep Dodge, 1220 E boulevard, kokomo, in 46902) where the technician informed the contact that the totally integrated power module needed to be replaced. The manufacturer was notified of the failure and informed the contact that the failure was not qualified to be advanced to a case manager. There were no recalls associated with the VIN. The vehicle had not been repaired. The contact stated that the failure occurred more than three times. The failure mileage was 70,000.
Horn does not work at steering wheel but will randomly blow when a door is opened. This is an ongoing occurrence since "when did this happen" as the problem has not been found.
The alternator failed and burned up and cooked the battery. There was a recall on the Chrysler 300 and other models with the same engine and alternator. I feel my vehicle should be recalled too. The cost was $1,000!
At first starting the van was intermittent you would have to wait till you heard the fuel pump turn on in order to start the vehicle because the fuel relay on the tipm board is going bad. Once you heard the fuel pump come on the van would start but there are times where the starter stays engaged and wants to keep trying to start when the van is running. Last weekend I was on the highway with my five year old daughter and the fuel pump shut off while driving( in motion), speed limit of 70, .I lost control of the steering, the van decelerated very quickly in heavy amount of traffic, I was nearly in a multi-car accident. When the van is shut off I am not sure the air bags will work if I had been involved in an accident. I have to unplug the fuse to the fuel pump every time I get out of the vehicle because the fuel pump keeps running draining my battery. I had to pay $200 to replace my battery. This has been a problem with Dodge and Chrysler for 10 years they know about it but it will take someone dying in order for them to recall all vehicles affected. I am afraid to drive my van because I feel in this current state it is unsafe because it has shut down because of the fuel relay on the tipm board.
My side mirror was hit and replaced. Right after replacement, the side sensor didn't work. Shop was already closed, I had my whole family in the car on 295 when all the lights on the dash started lighting up including the battery, the ac went out, windows stopped working, back up cam flashed. Pulled off the road just in time for the van to shut down and leave us stranded. After towing it back and unerring home, the repair shop said they towed it to a dealership that said, sorry, you alternator went out, pay us $1375!
The contact owns a 2011 Chrysler Town and country. While driving 65 mph, the vehicle stalled without warning. There were no warning indicators illuminated during the failure. The vehicle was taken to the dealer (super deal motors, 5821 funston St, hollywood, fl 33023) where it was diagnosed that the computer module failed. The vehicle was not repaired. The manufacturer was notified and informed the contact to file a complaint with NHTSA. The failure mileage was 110,000.
The contact owns a 2011 Chrysler Town and country. The contact stated that he was unable to operate the windows using the window controls due to the wires being disconnected per NHTSA campaign number: 14V234000 (electrical system). The dealer that performed the interim repair was dave dennis Chrysler Jeep Dodge Ram (4232 colonel glenn hwy, dayton, oh) who stated that the parts were unavailable. The manufacturer was not notified. The failure mileage was approximately 50,000.
On highway, I switched on high beam, ft wipers turned on and will not turn off. Jnstrument lights, turn signals, tail lights stopped working, no high beam, no stop lights
A D V E R T I S E M E N T S
- Raleigh, NC, USA