This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The vehicle is having issues turning on. It periodically will not start. We have purchased a new battery and that has not solved the issue. It is getting worse everyday and possibly affecting other electrical systems. It has left my wife stranded twice already in two weeks. This van has already had the cylinder replaced, headlamp, latch for rear seat, sensors, two batteries. It also shook violently and almost stalled on the railroad track in June of 2014. It appears that the tipm module is bad and it scares me to have my wife and children in this vehicle as it is no longer safe to drive. This needs to be addressed in a recall.
The vehicle shut off completely while being driven, on the way to coming to a stop. It would not restart. The vehicle was towed to the dealership where it was determined it had a faulty tipm, which was replaced for $1151. Upon picking the vehicle up from the dealership, it was noticed that both front turn signals were no longer working, and a warning box popped up about this issue. Also, a warning light of a battery appeared on the dash, and now the car has to return to the dealership for these issues. I feel the shutting off of the car could have been extremely dangerous, considering the bad weather (icy roads) and if I had been traveling at a higher speed.
The contact owns a 2011 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2011 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2011 Chrysler Town and country. The contact stated that NHTSA campaign number: 14V234000 (electrical system) exceeded a reasonable amount of time for the recall repair. The contact stated that he was waiting for six months for the part to become available. The dealer informed the contact that the part was not available and did not have an availability date. The contact did not experience a failure.
- Wichita, KS, USA
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The whole electric system shut down periodically, and the wiper go off but all other electrical shut down. Flasher light door lock etc... it is a safety issue and this car went 3 time to the dealer and they don't know whats wrong. We took a video of the issue. The dealer told my wife its fine to drive but without light and flasher I think its not safe. We contact Chrysler Corp but nobody care.
The contact owns a 2011 Chrysler Town and country. The contact received a notification for NHTSA campaign number: 14V234000 (electrical system) and stated that the part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was not notified of the issue. The contact had not experienced a failure. Updated 3/24/15 updated 9/20/2017
The contact owns a 2011 Chrysler Town and country. The contact received a recall notice for NHTSA campaign number: 14V234000 (electrical system). The contact stated that the part was not available and was unable to schedule an appointment to have the vehicle serviced under the recall remedy. The manufacturer was notified of the issue. The contact had not experienced a failure.
The contact owns a 2011 Chrysler Town and country. The contact received a recall notice for NHTSA campaign number: 14V234000 (electrical system). However, the parts needed were unavailable. The contact stated that he received a follow up notice in January of 2015, but the parts were still unavailable. The contact had not experienced a failure. Updated 3/31/15 the consumer stated the rear quarter panel switch was replaced on 1/29/15. Updated 04/07/15
The contact owns a 2011 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the part was unavailable to perform the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2011 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
Problem with tipm and had to wait 30 days for repair replaced with defective tipm and have to wait an undetermined period for new module. Meanwhile, turn signals do not function properly.
Safety equipment failure. The blind spot monitoring system quit working as well as the backup sensors. We paid extra for these safety features and this was a major factor in purchasing this mini van. The dealership has stated on multiple times that this is a huge problem with all Chrysler vehicles. The dealers would charge approximately $2,200 to correct the problem with the same defective / poorly designed parts. This is not a solution; pay twice for safety equipment that will just go bad in the future. This is a clear case of the Chrysler safety systems suffering from poor engineering / parts. This is a safety issue. The widespread reported failure of the blind spot monitoring systems should be investigated NHTSA and Chrysler should fix the problem. It would be great if Chrysler was proactive about this and did the right thing. Chrysler is aware of the problem but has not issued a recall on this. I hope the NHTSA can spur them to stand behind their safety systems that they actively marketed to the public.
The contact owns a 2011 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
The contact owns a 2011 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was 32,000. Updated 3/13/15 updated 6/18/2015
The contact owns a 2011 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2011 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the delay. The contact had not experienced failure. The VIN was unavailable.
The contact owns a 2011 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system) however, the part needed to do the repair was unavailable. The contact stated that manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The contact had not experience a failure.
The contact owns a 2011 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the part for the repair was unavailable. The contact received a notification from the manufacturer confirming the parts were available, but was informed from the dealer that there still were no parts available for the recall remedy. The manufacturer was notified of the issue. The contact had not experienced a failure.
The contact owns a 2011 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system) however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
A D V E R T I S E M E N T S
- San Marcos, CA, USA