This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2010 Chrysler Town and country. The contact stated that the vehicle did not start and the doors would not open with the key fob. The contact towed the vehicle to an independent mechanic. The vehicle remained in the lot for a few minutes and then it started up right away. The contact stated that the failure also occurred in 2016. The vehicle was not taken to the dealer for diagnostic testing. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 106,000.
Will not start. Multiple problems. Recall already issued for other years/models. Need to expand recall!!! neutral safety switch or a transmission gear indicator is bad, car just clicks when key is turned. Very expensive so far to diagnose. It was not the starter. Maybe the starter for some people. A recall needs to be done to cover all the problems with the ignition switch!!!
Rear A/C went bad. The element in rear of vehicle does not have a protective cover to prevent water damage. Very expensive fix. Please issue recall!!!!
My vehicle starts trembling and shuts down all of the sudden, all the time while I am driving slow or fast. It stops sometimes in the middle of the highway. I have three kids and this is our only way of transportation. I am truly concerned for our safety.
- Christmas, FL, USA
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Van will switch off while driving down the road causing power steering, power brakes, and airbags to shut off. This happens intermittently. My van is a 2010 but for some reason not covered under a Chrysler recall to replace the win module. I currently have van at Chrysler dealer and having repair completed on my own dime. This recall should be extended to cover all Chrysler vans manufactured in the 2010 model year. The key fob will be in the ignition but the ignition switch is faulty and switches the motor off. Van will restart if you put it in neutral and turn the switch back on. Very unsafe. Consumer stated at this point this repair seems to have fixed the problem.
The tipm in my 2010 T&C has a faulty fuel pump relay I have come to believe and after finding a petition was denied I am looking for resolutions. These car manufactures build vehicles as cheap as they can and dont care for public safety just profits if you make a mistake own up to it and fix it ! male a better product and people will buy it gladly if its a good vehicle. Chrysler needs to recall the relay in Town and countrys vans! my van does not want to start after sitting has not happened while driving thank god
My car stereo keeps going on and off, hardly ever stays on long enough to listen or watch anything longer than maybe 5 mins. Periodically more often than not. It's an everyday problem.
Last night our van just shut down driving down the road so I had no power steering or brakes. Looking into the problem on the internet I discover that this is a common problem with the Town and country. And this isn't the first time this has happened to us. It always happens in motion. This is probably the third or fourth time it has happened. Checked the VIN for any recalls and had no recalls come up. Now I'm furious that Chrysler does not want help anyone with the problem. This is my wife's main vehicle and hauls our 3 kids in it. It is only a matter of time before someone is killed. I have owned several Chrysler vehicles over the years. I financially can't go buy another brand of vehicle at the drop of a hat, but I will get rid of this problem as soon as I can and go out of my way to discourage anyone from buying Chrysler. I don't care if they go out of business. Obviously the people at Chrysler don't drive their own product or this wouldn't be an issue anymore.
The contact owns a 2010 Chrysler Town and country. While the vehicle was parked outside of the garage, it failed to start when the key was turned in the ignition. The contact was able to start the ignition within five minutes. There were no warning indicators illuminated. The contact changed the battery and took the vehicle to sam leman Chrysler Jeep Dodge Ram bloomington (located at 1602 commerce pkwy, bloomington, il 61704, (309) 316-0591). The dealer was unable to duplicate the failure. The manufacturer was notified. The failure mileage was 45,000.
Vehicle started fine, was driven for 25 minutes. Sat for about 20 minutes then would not crank when trying to start. Everything had power, no dimming of lights when turning key in ignition. The starter simply made no sound/attempt at all. These symptoms are consistent with L25 recall in other 2010 Chrysler town and countries.
The contact owns a 2010 Chrysler Town and country. When the key was inserted in the ignition switch, the contact heard an abnormal clicking noise and the vehicle failed to start. There were no warning indicators illuminated. The contact changed the battery and had to hit the starter with a hammer. The vehicle was towed to gwinnett Chrysler Dodge Jeep Ram (5054 ga-78, stone mountain, ga 30087, (404) 492-6831) on several occasions where it was diagnosed that the starter, ignition, two keys, wiring, and engine needed to be replaced. The vehicle was repaired, but the failure recurred. The vehicle was taken back to the dealer, but they could not duplicate the failure. The vehicle was taken to an independent mechanic who stated that the transmission needed to be replaced. The failure recurred. The manufacturer was contacted and did not assist. The failure mileage was 103,450.
This vehicle simply shuts off while driving which disables power steering and power brakes making it extremely dangers. I've read hundreds of accounts of this happening to other people also. All recalls have been handled by my dealership. I was driving about 30 mph and the vehicle shut off. I simply coasted to a stop (no traffic thank goodness) and put the vehicle in park, clicked the key to the off position, waiting 15 seconds, started vehicle again and drove away. It has happened 3 times now.
Vehicle has been losing power suddenly, without warning for several months. The issue occurs at various speeds, road conditions, after various running times. When power is lost the lights fail to operate, the engine completely stops, signals dont work, steering is minimal. We have almost been in several accidents. The dealership it was taken to only provided a failing egr valve as a diagnosis with an estimate of over $700. However, research did not indicate that would resolve the sudden shut-off. I took it to a private garage after noticing the engine tended to shut down when the keys seems to be touched. I was able to replicate the issue reinforcing my assumption. The shop replaced the ignition module (as has been recalled with other Town and country vehicles) and I have not had a single issue. The failing ignition module has been an issue in thousands of vehicle and this should be included.
The contact owns a 2010 Chrysler Town & Country the vehicle lost motive power while driving the contact was concerned about being rear ended due to loss of all electrical functions in the vehicle the contact was concerned the failure was due to the wireless ignition node while driving at approximately 35 mph without warning the vehicle stalled. The vehicle lost motive power. The power steering became difficult to maneuver, the brake pedal became very hard which required extra effort in stopping the vehicle. The vehicle was taken to rinaldi Chrysler Dodge truck & Jeep Inc, located at 650 gold star hwy, shenandoah, pa 17976, (570) 462-2713, to be diagnosed. The contact was informed that the failure was due to the wireless ignition node switching the vehicle to the off or accessory position. The vehicle was not repaired. The failure was intermittent. The vehicle was not included in NHTSA campaign number: 14V373000 (electrical system, air bags). The manufacturer was contacted and notified of the failure. The approximate failure mileage was 84,243. Piir=Y.
The contact owns a 2010 Chrysler Town and country. The contact stated that the vehicle failed to start. Additionally, while reversing, the vehicle stalled, but was able to restart. There were no warning indicators illuminated. The vehicle was taken to an independent mechanic who stated that the key fob needed to be reprogrammed. The vehicle was taken to autonation Chrysler Dodge Jeep Ram mobile (3118 government blvd, mobile, al 36606, (251) 202-2253) where it was diagnosed that the win module needed to be replaced. The vehicle was repaired. The manufacturer was contacted and did not assist. The failure mileage was 173,198.
The hi/low beams on my van will randomly shut off due to a faulty tipm. The first time this happened was on the way to the er in another town in the middle of the night because my son was severely sick. We could have all died because of this issue! we drove blind for a short bit while I slowed down and called for assistance. Eventually, they have quit working altogether.
My vehicle will move freely through gears, my foot does not have to be on the brake to move it out of park. Also, the key fob will not go in to the ignition but I can still start car without key fob going completely in. I contacted zimmer in burlington ky and they did not know of any recalls and they did not offer any suggestions on this safety issue.
A D V E R T I S E M E N T S
- Clinton Township, MI, USA