This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Was driving home when headlights stopped working had to pull over.drove home with no headlights was scary. Needs to be a recall on fixing this unsafe van.
The contact owns a 2010 Chrysler Town and country. The contact stated that the ignition switch failed. The contact was unable to release the key from the ignition switch and had to use force the release the key from the ignition. The contact also stated that on some occasion, the contact was unable to put the key back into the ignition switch, and the contact stated that several times put a ginger into the ignition to get the vehicle started. The contact took the vehicle to lalonde Chrysler Dodge Jeep Ram dealer (2093 South van dyke road, imlay city, mi 48444, phone number 810 724-0444) for inspection and the contact did not receive a diagnostic report from the dealer. The vehicle was not repaired. The manufacturer advised the contact that the VIN was not included in NHTSA campaign number: 14V373000 (ignition switch). The failure mileage was 19,000.
2010 Chrysler Town and country will click once, but will not turn over. This issue typically happens when the vehicle has been running for a while, and the engine is hot, or during hotter months. This causes car to not turn on when hot, not over heated, just hot. This has been noted on many other websites for this same year and people believe it has something to do with the transmission sensor not knowing if the car is in park or drive. This has happened to other years causing vehicle to slip into other gears. This could be considered dangerous. This has been occurring on vehicle since three months after purchase from dealer with no check engine lights coming on or any running issues.
The van has repeatedly shut down while driving.this seems to exactly match the existing recall 11V139000, but my VIN is not covered. This has happened twice while in motion with my family in the car.
The contact owns a 2010 Chrysler Town and country. The contact stated while driving 20 mph, the vehicle decelerated independently, the steering wheel became firm, and the vehicle stalled with the traction control warning light illuminated. The contact was also unable to remove the key from the ignition. The contact waited for approximately three minutes and restarted the vehicle. The vehicle was taken to livonia Chrysler Jeep located at 30777 Plymouth rd, livonia, mi 48150, (734) 525-5000. The mechanic was unable to duplicate the failure. The vehicle was not diagnosed nor repaired. The contact associated the failure was NHTSA campaign number: 11V139000 (electrical system) however, the VIN was not included. The manufacturer was informed of failure. The failure mileage was 116,000.
While driving on a flat straight road around 35-45 mph vehicle (about 80K miles) lost all power and steering. Was lucky to get on the shoulder and restart the car. This has happened twice in the last month. All other recalls and repairs are up to date.
Parked van on driveway and opened passenger side rear door. As it often does, it tried to close back up on my arm, so I stepped back, let it close, then opened it again. Confirmed the power door was staying open, then unloaded my bags. Closed door and locked van with keyfob (can see this on security camera footage). Ten hours later, the locked hatch opened on its own and within ten minutes the back of the van was smoking, then engulfed in flames. Entire van burned down, starting at back passenger side. Also burned down truck parked next to it on driveway. [van was mfrd in August of 2009] consumer stated when in park van refuses to start, it has to be in neutral 99% of the time, and several times it would not work had to shift back to park for it to start.
My van will cut off while driving down road no warning just shuts off and you loose your breaks and steering it happens every time I drive it has to be an issue I have seen that it is on recall for other models I have had to park my van because it is a danger to drive something has to be done and power seats blows fuse every time I put new fuse in hit the driver side power seats blows instantly
The back side rear window caught on fire. This was suppose to have been replaced in a recall at naples Dodge Chrysler. I took the van in after waiting a year for the part to come in. Now it has caught in fire and burned van inside and out, while parked in the driveway. Which makes me wonder if they ever really did the replacement in it. Please contact me at [xxx] or [xxx]. sincerely, [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The car starts to power down and makes the power steering stop working. The traction control symbol shows up after it starts to power down. It has happened three times in the past two weeks about 2-3 minutes from home while the car is in motion. One of the times was while I was turning left with oncoming cars. The car has to be restarted. This is very dangerous and should be a recall as so many others have experienced the same thing.
Driving along and all of a sudden the car turned off, steering became tight, and steering wheel locked. After checking into the situation, the ignition key was in the off position, upon trying to restart the engine it says bad key and vehicle would not start, wheel wouldn't turn and vehicle was disabled.
I bought this 2010 chryler Town and country in October 01 2019, five days later I call the dealer and explain the problem I was having and told them the engine would sudden shut off while driving that said vehicle was unsafe to drive could I have the vehicle tow back to the dealership or have someone look at it where I live and they said that I have to drive back to the dealership.as I as driving I almost got hit three times driving 100 miles back to the dealership drive I got from the consumer state the vehicle was repaired, but the failure persisted.
The contact owns a 2010 Chrysler Town and country. While driving 70 mph, the engine seized without warning. When the contact pulled over, turned off, and restarted the engine, it resumed normal operation. The vehicle was taken to mullen motors Inc (55980 main road, southold, New York 11971, (631) 765-3564) to be diagnosed, but the failure could not be duplicated. The vehicle was not repaired and the failure recurred multiple times. The contact referenced NHTSA campaign number: 11V139000 (electrical system). The failure mileage was approximately 75,000.
Chrysler Town and country stalls and shuts down while driving at any point that can do it and all the power steering and headlights and engine shut off it does it in town and on highways
The contact owns a 2010 Chrysler Town and country. While at an intersection, the contact depressed the accelerator pedal and the vehicle seized without warning. The contact referenced NHTSA campaign number: 11V139000 (electrical system). The vehicle was not diagnosed or repaired. The manufacturer and dealer were not made aware of the failure. The failure mileage was approximately 90,000.
While driving 40mph on a main city street the car shutoff. Radio was still on, lights were still on, but the engine was not running. No power steering, no brakes. As a result of shutting off while driving 40mph it caused an accident rear ending a pickup truck. Transported by ambulance to the er.
My exact year make and model of van had a recall for the 'win module' because of ignition problems. Because my VIN number didn't fall into 'those affected' by the faulty win module, they will not take care of it. The van will fail to turn over or start completely or will start and then shut off leaving my family stranded. Chrysler is this exact issue with the same other vans included in the recall and needs to include the others affected by it. I've personally replaced the alternator, battery, and key fob and have come to realize it's the win module that was recalled for these same exact issues on other vans.
A D V E R T I S E M E N T S
- Storm Lake, IA, USA