This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2010 Chrysler Town and country. The contact stated that the ignition switch failed. The contact was unable to engage the switch. The key had to be turned numerous times for it to engage and start the engine. The contact also stated that NHTSA campaign number: 14V373000 (air bags, electrical system) was received in may of 2015; however, the dealer stated that the part was not available for repair. The manufacturer was not notified. The failure mileage was 70,000.
The contact owns a 2010 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2010 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Received recall notice in may, 2015. Contacted local dealer 6/5/2015 and put on list for parts. Despite following up with the dealer every month, keep being told that part are not available from mfg. Still waiting on recall repair after 8 months. This appears very excessive and mfg appears to be dragging out recall hoping that customers will get rid of the vehicle or will forget about recall repairs. What can we do to speed this up. Dealer is tyson motors, streamwood, il. 866-980-7092. Recall notice R03/NHTSA 14V-373.
The contact owns a 2010 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Richland Center, WI, USA
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The contact owns a 2010 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2010 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system). The dealer placed the contact on a waiting list several months ago and the contact was unable to determine when the vehicle would be repaired. The manufacturer was not able to provide a reasonable time frame to supply the part to the dealer. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2010 Chrysler Town and country. The contact stated that the recall notice for NHTSA campaign number: 14B373000 (electrical system) was received in June of 2015. After contacting the dealer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The VIN was invalid. The contact had not experienced a failure.
The contact owns a 2010 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2010 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2010 Chrysler Town and country. The contact stated that the recall notice for NHTSA campaign number: 14V373000 (electrical system) was received in June of 2015. After contacting the dealer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The contact had not experienced a failure. The VIN was not available.
The contact owns a 2010 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
I have two recalls on this vehicle for the same thing (R03). One in may and one in December for the wireless ignition node module. I have contacted the dealer many times and told that Chrysler is not sending them the parts. I went from seven(7) on their list to fix it on 11-2-15 to 10 on their list on 12-28-15. Another dealer in the St.clair/port huron, Michigan area told me I would be 200 on their list. The national highway traffic safety admin. Does not care if we get killed or not. Nothing has happened to us yet but everything has been written down for our law suit if needed by our kids. Come on gov. Get off your duffs and do something.
Driving down the road at approximately 20 mph attempting to make a left turn, car stalled, losing power steering and brakes. Would not re-start after incident. Key also does not return to "on" position after attempting to start vehicle, stays in start position.
The contact owns a 2010 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2010 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. Updated 02/12/16 the consumer stated the part was replaced on January 12, 2016. Updated 03/01/16.
The contact owns a 2010 Chrysler Town and country. While driving approximately 35 mph, the vehicle stalled without warning. The vehicle was taken to the dealer, but was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 95,000. VIN tool confirms parts not available.
The contact owns a 2010 Chrysler Town and country. The contact received a notification for the air bags and electrical system; however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The NHTSA campaign number was unknown. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2010 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2010 Chrysler Town and country. While driving at an unknown speed, the vehicle stalled and was able to be restarted. The vehicle was taken to an independent mechanic where the failure was undetermined. The vehicle was not repaired. The contact received a notification of NHTSA campaign number: 14V373000 (air bags, electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown. Parts distribution disconnect.
A D V E R T I S E M E N T S
- New Bern, NC, USA