This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2008 Chrysler Town and country. The contact stated that the vehicle stalled several times. The vehicle was able to be restarted. The contact had to wait a brief moment and then made several attempts to get the key to turn over numerous times. The failure progressed for an extended period of time. The dealer was unable to supply the part to receive the recall repair for NHTSA campaign number: 14V373000 (air bags and electrical system). The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. The failure mileage was not available. Parts distribution disconnect.
The contact owns a 2008 Chrysler Town and country. While in park, the vehicle started intermittently. The failure recurred on numerous occasions. The vehicle was taken to the dealer where it was diagnosed that the fobik and transmitter needed to be reprogrammed. The vehicle was repaired; however, the failure persisted. The manufacturer was not notified of the issue. The failure mileage was 41,448.
The contact owns a 2008 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2008 Chrysler Town and country. While driving 25 mph, the vehicle stalled without warning. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 76,000. Parts distribution disconnect.
The contact owns a 2008 Chrysler Town and country. While starting the vehicle, the key fob was stuck in the ignition. The failure recurred numerous times. The vehicle was not taken to a dealer or diagnosed. The vehicle was not repaired. The contact received a notification of NHTSA campaign number: 14V373000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown. Updated 02/05/16 updated 02/11/16.
- School Craft, MI, USA
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The contact owns a 2008 Chrysler Town and country. When the contact attempted to start the vehicle, it would start and then failed to remain on. The failure recurred numerous times. The vehicle was taken to the dealer where it was diagnosed, but the failure could not be located. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) and stated that the parts needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 51,570. Parts distribution disconnect. Updated 02/18/16
The contact owns a 2008 Chrysler Town and country. While reversing at 5 mph, the vehicle stalled and was able to be restarted. The vehicle was taken to a dealer where it could not be diagnosed, however the failure recurred. The contact received notification of NHTSA campaign number: 14V373000 (electrical system); however, the part for the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was 90,000. Parts distribution disconnect.
The contact owns a 2008 Chrysler Town and country. While driving at approximately 55 mph, the engine stalled. The failure recurred numerous times. The vehicle was not taken to a dealer or diagnosed. The contact received a notification of NHTSA campaign number: 14V373000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The approximate failure mileage was 122,000. Parts distribution disconnect.
The contact owns a 2008 Chrysler Town and country. While attempting to accelerate from a red light, the engine stalled without warning. The vehicle was able to restart. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system). The manufacturer was not aware of the failure. The failure mileage was approximately 146,000. The VIN was not available.
The contact owns a 2008 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2008 Chrysler Town and country. The contact stated that the fobik would no longer remotely unlock or lock the vehicle. The contact had to manually open the vehicles doors. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system), however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 90,000.
Gauges flickering while driving. Then sliding door will not open electrically. Door opened after restarting van. However, van would not start later. Had to walk!
The contact owns a 2008 Chrysler Town and country. While the vehicle was parked, the doors failed to unlock or lock electronically. In addition, the vehicle failed to start. The vehicle was not diagnosed or repaired. The VIN was included in NHTSA campaign number: 14V373000 (electrical system, air bags) however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 92,000.
The contact owns a 2008 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2008 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
While driving my vehicle is subject to cut off at anytime in traffic, on the highway, making a turn it is very scary with my grand kids in the vehicle. Or any passengers recently. I have problems getting it to start with out wiggling the key. It will also not lock or unlock my doors and trunk they are powered. I have taken this vehicle to the dealership three times already and each time they say that they are sorry but the parts are on order how long does it take to order parts for my car its been a year and half with no results. Do I have to get killed first before Chrysler fixes this problem it is a recall # R03 and #11V-139 and I'm getting feed up. I guess if I'm willing to pay for this repair then it will get fixed !!!!!!!
The contact owns a 2008 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags and electrical system) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The contact was placed on a waiting list as number 65th and months later number 35th on the list. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact was not experiencing a failure. Parts distribution disconnect.
Since receiving the recall notice in June 2015, I have been unsuccessful in finding a car dealership that can produce the parts to make the repairs to make this vehicle safe. With the aid of the fca group recall assistance center, I have had two appointments made and was assured each time the dealer would have the part in stock. After registering with the local service departments on the day of my appointment, each one came back and denied to perform the required corrective work citing they did not have the part in stock. This is very frustrating and a waste of my time. If Chrysler values their customers, why can't they have the parts readily available" this is a catastrophe waiting to happen. And who will be responsible when an accident occurs due to the vehicle just stopping due to the defective parts? this appears to be more run around by corporate America with no end in sight. Additionally, after reading a number of the complaints, the NHTSA doesn't appear to have enough clout to force the manufacturers to perform the corrective work within a certain reasonable time frame. Very disappointing to see all the in action at the expense of the consumer. What else can be done to force resolution to this very serious recall issue? as a side note, one of the car dealers lays the blame for lack of parts squarely on Chrysler. He stated that Chrysler will only ship one repair kit to a dealer at a time. The dealer is required to return the defective unit before Chrysler will send them a second unit. Is it any wonder this will take years to have all the vehicles repaired. I again reiterate, is this anyway to maintain a customer base"
A D V E R T I S E M E N T S
- Gladstone, MO, USA