This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2008 Chrysler Town and country. The contact stated that the vehicle was taken to a local repair facility for routine repairs when he was advised that the brakes were wearing prematurely. The mechanic advised replacing the brakes and rotors. The manufacturer was not contacted. The vehicle was repaired. The failure and current mileage was 39,502.
The contact owns a 2008 Chrysler Town and country. The contact stated that while driving approximately 25 to 30 mph another driver warned him that there was smoke coming from underneath the vehicle. The vehicle was then taken to a dealer who advised him that he needed to replace the front brakes and rotors. The vehicle was repaired. The failure recurred within eight months. The vehicle was taken to the dealer again and the failure was not diagnosed since corporate had to approve the diagnostic test. The failure mileage was approximately 100. The VIN was unavailable.
The contact owns a 2008 Chrysler Town and country. While driving at any speed the contact would applied pressure to the brake pedal and heard a grinding noise. The vehicle was taken to the dealer where the front rotors and brake pads were replaced. The failure continued and was taken back to the dealer where the front and back rotors and brake pads were replaced; however, the grinding noise continued to occur. A technician advised that the front and back rotors and brake pads would need to be replaced. The contact stated they have owned the vehicle for approximately two years and have had these repairs made three times. The manufacturer was not contacted. The approximate failure mileage was 64,000.
I wish to complain about my 2008 Chrysler Town and country's constant brake problems. I have both front and rear brakes fully replaced at 30,000 mile only to fail inspection less than 12,000 miles later that the pads as well as the rotors need to be replaced again at my expense because although it was under 12,000 miles(the warranty) I was 39 days over 12 months. My research has shown multiple complaint on this vehicle for this exact problem resulting is a prorated authorized reimbursement from Chrysler back in July. This is happening again after the "one time reimbursement" and the dealership wants over 400 for the repair or they will not pass the inspection. Please look into this and the 1000's of other complaints about the Town and country 2008 for costly cheap factory and replacement brakes. A recall is a must!!!!!!!!!!!!!!!!!
- Medford, NY, USA
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Brakes on 2008 Chrysler Town and country are too small for the vehicle weight. I have replaced all brake pads and rotors three times in 37000 miles. Safety recall required.
I have a 2008 Chrysler Town and country, I have several ABS problems. Not only the ABS warning light comes on but the slippery when wet light comes on a dry surface and I can't get past 20 mph and the brakes feel like their are not working properly even though I have new brakes. Also the esp light comes on all of the time and the dealer told it is not covered under any type of warranty.
2008 Chrysler T & C brakes failing & need to be replaced @ 20000 miles & 12 mo. Of ownership. Had replaced by dealer & needs to be replaced again after just 13 mos. & 20000 miles more. Chrysler admits to a flaw- the brakes too small for size & weight of vehicle. Brakes need to be recalled & Chrysler needs to fix flaw.
We bought this van used in March 2010. It has been the worst vehicle we have ever purchased. Prior to this 2008 model, we had a 2005. We really liked it so we figured we'd upgrade so to speak. That was the most expensive mistake ever. Since then we have replaced the brakes and rotors twice and now it needs rear brake rotors. When I am braking at any speed the van shakes. The van feels completely unbalanced for some reason. We had an alignment done on it, new tires, A/C line broke, radio would stop working, and once while I was driving the van had this weird white smoke coming out of the vents. The steering is absolutely horrible and it either pulls to the left or right. When I brake, I have to push the brake all the way down before it finally starts to slow. I have 5 young children and I feel extremely unsafe in this van. Unfortunately not only are we wasting money on repairs, but we're wasting precious time in dealerships/mechanics that could be spent together as a family. I refuse to drive higher speeds in fear that the brakes will fail. In no way do I handle this vehicle in an aggressive manner. I follow all speed limits and do not ride the brakes. This is not I repeat not normal wear on tear for any kind of vehicle! the dealership has been no help to us. We have a bumper to bumper extended warranty and it's doing no good since it's not even covered. We will never ever purchase a Chrysler vehicle again and go out of our way to discourage others from buying them as well. I find it very disgusting that Chrysler is not doing anything to rectify this problem. I have very precious cargo as I'm sure many others do as well. How many people have to be injured or perish before they take action"??" absolutely ridiculous!
The contact owns a 2008 Chrysler Town and country. The contact stated that while driving approximately 40-45 mph on numerous occasions, the brake system suddenly activated; there was no prior warning before the failure. The vehicle was taken to two authorized dealers but the failure could not be diagnosed. The contact called the manufacturer who took his complaint. The failure mileage was approximately 11,000 and the current mileage was 14,500.
I have a 2008 Chrysler Town and country minivan with 44,000 miles, mostly used for city driving. We have had to replace the front brakes 3 times now and the rear once. The rotors have to be replaced all the way around this time, which is excessive for a vehicle with this many miles.
Front and rear brake pads and rotors on 2008 Chrysler Town and country vehicles are inferior and wear out prematurely; and in some cases the pad material separates from the steel backing plate. Rotors are also inferior and warp. All of this occurs usually in under 15,000 miles. Chrysler is aware of this problem, and knows that it extends into may other vehicle lines. New rotors and pads have been installed to correct this issue on my vehicle which now stops properly. The brakes on this vehicle can become ineffective due to loss of friction material, or heating caused by inferior rotor materials.
The contact owns a 2008 Chrysler Town and country. The vehicle shakes and the brake pedal pulsates when he applies the brake while driving at any speed. The consumer also experiences an increased stopping distance. He has had the brakes replaced four times at either an authorized dealer or independent repair shop. The contact declined to provide any further details. The failure mileage was 24,500 and the current mileage was 59,700. Updated 02/09/11
2008 Chrysler Town and country vans need brakes well before they should. My first set of brakes only lasted approximately 15000 miles and the van has needed new brakes every 3000 miles since. According to Chrysler this is "normal maintenance." However many other Toyota and Honda mini van owners that I have spoken with have had their brakes last for 35K to 40K miles. If you research Chrysler van brakes online, many people have posted in forums that their brakes also wear down at an alarming rate. Chrysler acknowledges that there is a problem but as of yet has not provided a fix besides replacing the pads and rotors a ridiculous amount of times (although they are footing the bill minus a deductible up until 36,000 miles at which point it becomes the owner's problem). Chrysler should be held responsible for making a product which does not perform properly and poses a safety hazard as many people have said online they did not realize they even had a problem with the brakes until they brought it in for other service and were told that the brakes were completely worn down after being replaced only a couple of thousand miles ago. My brakes pulsate violently on the highway and going downhill, but there is nothing Chrysler can do about it short of replacing the rotors when the pulsation gets unbearable. In 30K miles I am currently on my 6th set of rotors and I have spent countless hours on the phone with Chrysler but they will do nothing for me. Chrysler has taken a lot of money from a lot of people and has not provided a safe product. They should have to fix the problem or take back the vehicles.
Front brakes and rotors needed to be replaced at 16,000; now rear brakes and rotors need to be replaced at 25,000; Chrysler has subsequently covered the front brakes under warranty but will not cover rear brakes even though same issue is occurring.
Brake issues - having to replace brake pads and rotors, we are on our third set for our 2008 chry Town and country mini van. Present mileage 39884. On two occasions the brakes over heated with smoke, lots of smoke. Once in Dec.2009 and the other 2010. We used snow to cool off the brakes. We were concerned that a fire would start. We had taken our vehicle back to the dealer for the brakes and we were told they were fine this prior to the smoking incident in 2009. Later in October 2009 we went to Firestone to get the tires rotated they advised the brakes need to be replaced at 22,324 miles. They called the dealer and reported the brakes, the dealer advised brakes were not covered. We had the brake pads and rotors replaced a couple days later on own. Then in July 2010 the brakes over heated and smoked again. On Sept 2010 the brake pads and front rotors had to be replaced. Upon looking into this issue on the internet there seems to be a lot of complaints with the 2008 chry Town and country having brake issues. We did get a notice from chry. But there seem to be a bigger issue.
The contact owns a 2008 Chrysler Town and country. While driving approximately 45 mph, the brakes began to sequel abnormally. The noise would cease once the brakes were depressed. In addition, there was a burning odor coming from the vehicle. The failure continued to recur intermittently. The dealer discovered that the rear brake pads and rotors were destroyed and would need to be replaced. The vehicle was repaired by an independent mechanic. Approximately 4 months later, the failure recurred. On one occasion, the contact noticed smoke coming from the rear passenger tire. The vehicle was taken to an independent mechanic where she was informed that there was a failure within the calipers. The vehicle was repaired. The failure mileage was 32,000 and the current mileage was 37,000.
2008 Chrysler Town & Country. S10 appropriate handling-letter from regarding Chrysler problems the consumer was informed the vehicle needed new brake pads and rotors. The technician stated the pads had cut into the metal of both rotors. The consumer received a recall notice after having the brakes and rotors replaced by a third party. Chrysler denied the consumers requested for reimbursement because the consumer did not have the repairs done at a Chrysler dealership. The consumer stated the dealer didn't have the parts readily available.
2008 Chrysler town&country with brake issues. The consumer stated within a day or two of washing the vehicle, all four wheels again became covered with black brake dust. The consumer stated the issue should be treated as a recall not as a warranty extension.
The contact owns a 2008 Chrysler Town and country. While the contact was driving approximately 35 mph, the brakes were engaged, followed by a stutter. The failure occurred at any speed. The vehicle was taken to an authorized dealer where the technician informed that the four brake rotors were warped. The contact received a manufacturer notice pertaining to the replacement of the front brake components. However, the authorized dealer would not honor the remedy repair due to the brake pads specs not meeting the manufacturer requirements. The vehicle had not been repaired at the time of the complaint. The VIN was unavailable. The failure mileage was approximately 23,800.
A D V E R T I S E M E N T S
- Hatboro, PA, USA