This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
This car has been nothing but problems since the moment I bought it. It is so aggravating that Chrysler won't own up to the issues with these cars. Aside from the multiple recalls this car has had in three years, the break system is awful. I had replaced the front breaks and rotors around 28000 miles (maybe earlier I can't remember). Now the back breaks are shot and once again, I will need breaks and rotors that will cost me $375 according to the dealer. My car has 38,000 miles on it. I have owned mini vans in the past and many cars and never have I had to replace both front and rear break pads/rotors this soon. My tires are so bald that all four need replacing. Again, I have never had to replace tires this soon on any of my vehicles over the years. The radio sometimes will not come on or will go black. The factory battery needed replacing at 30,000 miles which was extremely unusual as well. The side doors need to manually be closed when exiting vehicle because if I use the automatic switch, they bounce back. I have come out of stores with my doors wide open. When using the cruise control on the highway, the car with suddenly accelerate with rpms going into the red zone. Only way to stop it is to turn off cruise control. This morning on my way to work pulling out of my neighborhood I heard a grinding sound as the car began breaking on its own. Meanwhile the ebs and ABS lights came on. I pulled over, shut off the car and turned it back on. Drove up the road and lights are still on. This car is junk all around. I have only had it for three years, still have a car payment. Ridiculous. I may just lease next time. That way Chrysler can pay for repairs.
We started hearing squeaking noises in our wheels approximately 9 months after we purchased the new vehicle and both front and rear brakes and rotors needed to be replaced at only 10,000 miles. This was due to severe overheating causing the brakes to prematurely wear. One year later we started hearing the same squeaking noise again and took it back to the dealership and the rear brakes locked again causing severe overheating and premature wearing. It was only 6,000 miles since the last brakes were replaced. Our van only has 18,000 miles on it total and the brakes and rotors have been replaced twice. Chrysler Corp knows of this defect and is unwilling to do anything to rectify the situation. Unless the entire brake system is replaced the pads and rotors will continue to wear prematurely. This is a major safety hazard for anyone owning a 2008 Chrysler Town and country and anyone driving on the road with a 2008 Chrysler Town and country. If a recall is not initiated someone will die.
The car will shut down will driving, locking the steering and braking system at random times. The cars wipers/wiper spray/horn all start going off at random. The car won't start leaving me stranded. It is almost as if the battery is dead, this is the 2nd replacement batter in 4 months. The battery has been tested, it is fine. The dealer cannot fix the car, they replaced the horn after the car went crazy and blew it out costing me $350.. I still pay a hefty car payment on this lemon and no one can fix it. I am of course more worried about the safety issue, I Transport children/grandparents. Do I want them to be a statistic because Chrysler won't stand behind their automobile. I have tried unsuccessfully to reach them and all I get is a generic form letter. I drive through the mountains and have had to replace (not turn) the rotors every time I go. This is not normal.
First set of brakes at 21,000 miles 2nd set at 32,000 2nd set of rotors at same time as 2nd set of pads. Since then I'm on the 6th set of pads and third set of rotors at 62,000 miles.when is Chrysler going to take responsibility and retrofit all of these vans with upgraded brakes?
- Topeka , KS, USA
Search CarComplaints.com for these popular complaint phrases...
The contact owns a 2008 Chrysler Town and country. The contact stated that the rear brakes were exhibiting a loud noise. A local mechanic diagnosed that the calibers, brake pads and rotors would need replacing. The manufacturer was contacted but offered no assistance. The vehicle was in the process of being repaired. The failure mileage was 26,000 and the current mileage was 28,000.
The contact owns a 2008 Chrysler Town and country. The contact stated that while depressing the brakes, the vehicle would shake violently. A local mechanic diagnosed that the rotors were defective. The contact made repairs prior to the failure but to no avail. The contact filed a complaint with the manufacturer but no assistance was offered. The failure mileage was 16,948 and the current mileage was 33,249.
At 22,998 I had to replace the front brakes because they were metal to metal. Rear brake calipers were rusted shut and weren't working either. Had new pads and rotors replaced front and back. Since having them replaced (2000 miles ago) the new front brakes are warped!
Brakes on the 2008 model Town and country limited are very poor. I have had them replaced twice now. Once at 8000 and now at 26000 miles. We were on our way for a family outing 5 of us in the van. Driving to great America. When all of a sudden the rear brakes started squealing again. Then to make matters worse the highway was having construction done so the right lane was closed as we passed an area. So I pulled over to the far right side. Well after we passed that area of highway the workers deemed that the right lane had nobody pulled over so they switched the signs to make the left lane closed. Thus sending all of the traffic cars trucks what ever directly into my path as I lay under my van looking to see what had happened.luckily other people had noticed and directed themaround me.so no one got hurt this time. But another very costly replacement.. I believe a recall is in order there has been 227 brake complaints when filed 8-4-11.
Early brake wear - I bought a 2008 Chrysler T&C in December 2010 with approximately 26,500 miles. The service history indicates that it had the brakes replaced when it was only a year old and had 11,996 miles. We have since had to replace the front pads at 27,000 miles and at 28,500 we are now having to replace the rear brake pads which are wearing unevenly and all four rotors.
The contact owns a 2008 Chrysler Town and country. The contact stated that while driving approximately 55 mph he applied the brakes and the vehicle experienced an increased stopping distance. The contact also heard a grinding noise during the failure. The vehicle was taken to an authorized dealer where the contact was informed that all of the brakes were completely worn down and needed to be replaced. The brakes were replaced. Approximately one year later the failure recurred. The vehicle was taken to an authorized dealer where they offered no assistance. The vehicle was then taken to an independent repair shop where the brakes were again replaced. The failure mileage was 17,000 and the current mileage was 34,000.
I have a 2008 Chrysler Town & Country that I purchased new with currently 13,000 miles on it. Within a year we began experiencing loud squealing noises while driving from the rear of the car. In 2010 the dealer had to replace the front and rear brakes pads and rotors. The loud squealing noise from the rear never really was resolved. Most recently we have noticed a burning odor and smell from the rear tire area and the rear wheel rims are very hot to the touch when we stop the car to inspect. We have researched this on-line and notice that there are hundreds, if not thousands, of similar complaints. I contacted the service manager at my dealer in Chicago and they informed me that they have seen and are experiencing this issue frequently with brake type issues for Chrysler Town & Country 2008 models and the standard remedy is to change the brake pads and rotors. Many people have reported doing this several times with very low mileage. This does not resolve the issue. There is obviously a problem here, the root cause has not been addressed, and Chrysler needs to take ownership and responsibility for this issue. I and others should not have to continuously pay or invest time to address these problems especially at very low mileage.
Problem 1 - the van vibrates violently when braking downhill. Changing brake pads, rotors and calipers does not repair the problem. Problem 2 - during warm weather (80 degrees and above) the wipers run continually, the powered drivers seat goes back and forth, the gauges do not work, all of the warning lights come on, the headlights come on, the stereo/nav will not work, the A/C quits cooling but the fan continues to blow, the power window will not work and the lift gate will not open.
3rd replacement of front rotors on 2008 Town and country limited. Last rotor replacement was Sept 2010 not even a year ago. Total miles on vehicle 51,000. 1st replacement occurred at approximately 13,000 miles 1 year after purchase. If not caught during inspection could have led to severe accident.
The contact owns a 2008 Chrysler Town and country. The contact was driving approximately 25 mph and approaching a traffic stop. When the brakes were engaged, a loud grinding noise emitted outside of the vehicle. The vehicle was taken to an authorized dealer where they determined the front and rear brakes, as well as the rotors were defective and would need replacing. In addition, the rear brakes would need resurfacing. The vehicle was repaired and the manufacturer was made aware of the defect. The approximate failure mileage was 29,215. Updated 07/08/11 the rear rotors were machined. Updated 07/28/11
I own a 2008 Chrysler Town & Country mini van and yesterday when I was driving on the highway, I heard a weird sound from the outside and could smell something burning. I pulled over and checked around to see smoke coming out from my left rear wheel. I put some water on it and had to tow it to the dealer as I did not want to take any chance. The dealer (gurnee Dodge) told me that I have to replace my rear brake pads and the rotors as they are worn out and at only 21,000 miles. I have never had to replace brake pads and rotors at such a low mileage on any vehicle I have owned. I have been driving for 20 years, have owned many vehicles and am not driving any differently than I have driven in the past. The dealer did not give me the vehicle as he said it is a safety issue and I was forced into changing my pads for $300. Please note, I had already replaced my front brake pads and the rotors as they are worn out at only 15,961 miles in Apr-2010. But fortunately, there was a recall on the front brake and rotors, so I got this reimbursed. I filed a complaint with Chrysler and was told "too bad" and no recalls on rear brakes and rotors and they would only cover until 12,000 miles. I browsed and saw many having this same problem with brake pads and rotors. I think Chrysler has some inferior quality on these parts on these vehicles. This is very dangerous as the vehicle could catch fire and should be subjected to recall.
Stuck calipers and smoking rear wheels at approximately 2500 miles. Complained to dealership which has taken several times to fix the problem. After new brakes and calipers again and bearings replaced, again this was done in November 2010 customer complained of rear noises as brakes sticking or some problem with bearings that were replaced. Dealer found "no problem". 3/11/2011 however the car is still making noises and concern for safety is the issue for the customer. Also, the defroster do not always work and customer has to scrape the inside of the window to see out. Dealer could not re-create. Also when it rains or slush the underneath of the car bangs as if something is loose. Customer asked dealership to check also on 3/11/2011 and still the same answer "could not re-create" and found nothing. Customer asked to check brakes, bearings, converter and differential on 3/11/2011 for the 4th time and again nothing was found. Car has had numerous problems from day one including the gear shift coming off in hand. Hot wheel syndrome in 2009 fixed but is back. Customer going on trip and wants this documented.
I have a 2008 Chrysler Town and country van..I have 64,602 miles on it..my van started squealing at the stop signs and now it makes all kinds of noise with I put my vehicle in gear..my brakes and rotors are out in my van..I talked to the dealership and it will cost close to 500 to fix..and they also stated this is an ongoing issue with those vans and Chrysler is aware of this problem and does nothing to fix the issue..I am driving an unsafe van with 3 kids in my vehicle...
A D V E R T I S E M E N T S
- Ballwin, MO, USA