This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The electronic doors are not working properly on my 2001 Chrysler Town and country. The right door and the rear hatch do not open with the button. They have to be manually opened. They worked great until about 45,000 miles, then quit.
Problems with body control module resulted in vehicle not starting up. After many minor computer/electrical problems, the vehicle stalled and would not start. This happened three times and each time the consumer was told that the vehicle was fixed per service dealer. Also, the power sliding doors/rear lift gate would not open from the inside at times.
For the last 3 years, we have had nothing but problems with our 2001 Town & Country AWD van. I am in the shop almost once a month! the list of repairs are as follows: (2001) failure of rear-windshield wiper, failure of driver's side heated seat, replaced switch, replaced front drive shaft, replaced power steering reservoir bottle (2002) replaced power steering pump, transmission failure (2003) of rear fan motor, replaced rear-tailgate latch, failure of front passenger heated seat, driver's side window sticks and stays down mostly during wet weather and requires you to turn the defroster on high for 5 minutes to have it go back up, check engine light came on due to leak in compressor, belt still squeals after a hard rain, knob for fog light won't stay on.
Consumer states some of the vehicles electrical components are not working. Both windows on the drivers side and the rear are not functioning. Also the driver side seat belt is not working.
- Fort Monroe, VA, USA
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Several electrical problems with Town & Country. Ac coils replaced @38000, instrument panel replaced@ 4700. Both window motors replaced @4700. Rear window washer rep, front seat motor rep, all light bulbs replaced at the same time.
The vehicle made a knocking noise in the front end. The dealer replaced the front suspension strut, strut mount, front sway bar and sway bar link. The rear end of the vehicle also made noise. The dealer replaced the transfer gear set. The vehicle also experienced a whining noise in the steering wheel. The dealer replaced the spring clock along with the shroud stabilizer. Power steering fluid due it being clog and caused the steering to whine when turned. The rear lift gate would not open with the remote. Faulty front rotors squeaked when applied. The drivers side window would not go up due to a faulty regulator. The cruise control would not disable when the brakes were applied and the brakes would not work when the cruise control was engaged. The rear windshield wipers were inoperative. The engine made noise when started. The timing chain failed and caused the check engine light to illuminate. The O-rings failed and caused fuel odor inside the vehicle.
I just had the driver side passenger door malfunction in such a way that the door could nor be opened manually, with the remote or with the power button in the car. This is an obvious safety problem. Good thing I did not have an accident where the right side of the van was damaged or obscured. God forbid a fire. And guess what, the 36000 mile warranty just ran out. As did $500 of my money. Another problem is with the power doors and power trunk (hatch). They will not close properly. These openings will attempt to close, but right before they complete the action, they reverse to a fully open position. The dealer cannot seem to fix the problem, even after multiple attempts to correct the problem. They have had may vans in their shop for at least 12 days N the past two years trying to fix this problem. I will give the dealer some credit, after the last visit I have not had this problem. It only took the 6-7 visits to get it right. I wonder if my current problem has anything to do with this last visit? *dimsii IVOQ entry posted after 12/12/02 cut-over to artemis*769303.
The power sliding doors had become inoperative. The dealer stated the motor was inoperative. The inside switch on the left and right side doors were hard to open. The dealer stated that the problem was due to a defective roller. The over head console locked out/switch engaged. The cable was disengaged. Mr scc
Nobody was hurt either time but this happened twice and the manufacturer has failed to fix it yet. The car is brand new and the electrical system has just shut it down on two separate occasions while driving 30 mph (once in a parking lot and once on a city street). My family is afaid to drive it now a days since my wife has been stranded without power two times. When the car shuts down, it loses all power and can not be restared. We have had to get the car towed back to us on 2 separate occasions in the first month we owned the car.
Nobody was hurt either time but this happened twice and the manufacturer has failed to fix it yet. The car is brand new and the electrical system has just shut it down on two separate occasions while driving 30 mph (once in a parking lot and once on a city street). My family is afaid to drive it now a days since my wife has been stranded without power two times. When the car shuts down, it loses all power and can not be restared. We have had to get the car towed back to us on 2 separate occasions in the first month we owned the car.
A D V E R T I S E M E N T S
- White Springs, FL, USA