This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2001 Chrysler Town and country. While driving between 5-70 mph the vehicle will stall without warning. The vehicle was taken to the dealer, and some cables/wires were replaced. The repair did not remedy the failure. The current and failure mileages were 110,000.
In my 2001 Chrysler Town and country minivan the horn, cruise control, and airbag have stopped working. I understand this is a common problem due to a broken clockspring in the steering wheel assembly, and that Chrysler recalled previous models with this same defect. Driving without a horn and reliable airbag clearly presents a safety risk. I believe a recall or free repair is in order.
The check engine light started flashing, which means a misfire in the engine is occurring when the temperature is above 80 degrees. It was found to be a faulty driver for the coil pack firing on cylinder 3 & 6 in the ECM computer. No signal was coming out of the computer for the coil pack driver module on cylinders 3 & 6 which share the same coil pack. Replaced the $850 computer and all is fine.
- Mundelein, IL, USA
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The contact owns a 2001 Chrysler Town and country. While driving 40 mph, the contact drove over a pothole and the vehicle shut off. He attempted to restart the vehicle four times, but was unsuccessful. The vehicle was taken to a mechanic and it was discovered that the computer and wiring were faulty. The wiring material installation on the fuel inject rail harness was failing and exposed the copper wires in the engine. The wiring shorted out, which caused the computer to fail and the vehicle to shut off. The manufacturer stated that they had never heard of this failure. The contact had to purchase a brand new wiring harness. The vehicle was repaired and there had been no further occurrences. The current mileage was 117,526 and failure mileage was 115,000. Updated 09/15/08 updated 09/24/08.
The contact owns a 2001 Chrysler Town and country. While driving 30 mph, the radio would turn on and off by itself. The failure occurred approximately three times before finally failing completely. The digital clock experienced the same failure and would periodically revert to 12:00. The contact asked the dealer and manufacturer about NHTSA campaign id number 04V531000, which stated that the 2001 Town and country vehicles were recalled for electrical issues. The contact was informed that his vehicle was not included in the recall. The failure mileage was 140,000 and current mileage was 143,000.
2001 Chrysler Town & Country, sliding side door motor failed very quickly. Chrysler refuses to fix problem since I'm not original owner. Also, liftgate motor failed about the same time and again, Chrysler refuses to fix under warranty. Both doors are hard to open due to this problem.
Many electrical problems, windows don't go up and down, radio and cd player does not work, fan on the heater does not come on at times, heated seats do not work, sliding door has come open while driving (very dangerous if you have kids). Popping noise in the front suspension. Still does it after being worked on.
Vehicle has electrical problems including but not limited to power windows, wipers, stereo, headlights, and ac controls. Problems include headlights flickering on and off, wipers/stereo does not function when you first turn on the car and then comes on by itself anywhere from 30 seconds to 3 days later. No pattern can be determined which makes me to believe that the whole electrical system of this vehicle is defective. According to the dealership they cannot duplicate the problem, or if they cannot determine the cause of the problem, therefore it isn't their problem. I have spent countless trips to the dealerships and paid for them to look at it only to be told that they can't duplicate it. Then they offer me a solution for no less than $400 that is supposed to "fix" the problem when anyone with common sense knows that I would just spend that money and still have the problem because the replacement that they are proposing isn't the root of the problem.
Beginning 12/04... head light brightness intermittently varies according to RPM's regardless of speed. Dimness increased by low battery charge after the following have occurred: Battery low/dead after leaving doors open for 2-3 hours. Battery low/dead if vehicle not used for several days. Passenger window failure intermittent then complete. Rear vent windows failure intermittent. Driver window failure intermittent. Gear change with significant increase of RPM's at high speeds for no apparent reason. Speed surge at highway speeds for no apparent reason. Overhead control of sliding doors unreliable. Engine light continuously on for over 2 months. Only noticeable problem; increased battery/starting problems. New battery purchased. 10/6/05 eng line code P0601 diagnosed by dealership as need for new PCM board. When code P0601 was entered into the parts database at the dealership, it took several minutes for the search to be completed due to the exceedingly high number of codes processed before the $750 PCM board was determined to be the correct part to repair the problems. (turn ignition on and off three times leaving it in on position on the third time to find engine codes! this technical trick has not changed since the mid 80's) all this before 70,000 miles. Logic leads one to believe that the PCM boards are defective, or that their location under the hood, next to the engine and exposure to extreme changes in temperature leads to early failures. Rear view and side view mirrors inadequate for size of vehicle. Many blind spots make this vehicle unsafe to back up anywhere. Chrysler, as usual, needs the federal gov't to issue edicts before recalls will be issued or replacements/repairs made at no cost to the consumer. Electrical failures are this vans greatest downfall. Otherwise, it's a really comfortable ride.
1.Feb 5, 2005 my car doors would not open with the electronic opener. Thought the battery was dead called to have 'road service' assist. Had to manually open van with key. The clock was not working, and the cd player was making a 'ticking' sound so I switched to the radio. The display on the radio was unreadable. Also the rear liftgate would not open with the controls. 2. radio problem. Not working. Dealer told me that the recall did not apply to my van, and that the radio could be replaced with a refurbished radio and since it was not covered by a recall it would cost me $50 a check of the electrical system was not indicated on the invoice. 3. nothing was done to correct the problem. I was also told that perhaps my van would be put on the recall list and that I should wait to see if I got a recall letter. I never got a recall letter. So to be safe, I had the radio disconnected (or the fuse taken out, I don't know which) I called the dealer I bought the car from (carmax of orlando) and they were less than helpful. In fact the service manager was rather rude and condescending. Saying to me "why are you yacking about your radio, its just a radio", and it isn't covered by any recall. Well it is six months later and since I have not heard from Chrysler with a recall letter, so I decided to call and find out if there was any other information. I called here first, and they were unaware of any expansion on recall. I have talked to Chrysler about this situation and even though the car was assembled in Ontario (a cool climate) and was transferred and bought in a hot humid climate, I can't seem to convince anyone that the problem that I am having is because of the original intent of the recall, operating the radio in a hot humid climate with the A/C. I would like to see other VIN's as part of this recall, since clearly there is a problem with more of the cars from the Ontario plant.
My 2001 Chrysler Town & Country at 73,000 miles had the check engine light come on. My wife started the vehicle the next day and she said that it sounded like the motor was going to fall out when she put it in reverse and the vehicle would not move. We had our local mechanic check it out. He said that there were two transmission codes showing defect but he did not have the proper equipment to check it out further and we had to take it to the dealer for service. We were able to get the vehicle working again so we took it to the dealer who is 50 miles away. On the trip to the dealer it went into "limp in" mode at 65 miles per hour. The vehicle violently decelerated and about put my wife through the windshield. She "limped" in to the dealers parking lot where the vehicle died. 7 days later and $2800 I got my vehicle back with a new transmission. No transmission should completely self destruct at 73000 miles but it seems that Chrysler products do (and sometimes sooner). My neighbor also has a 2000 Caravan that is on its third transmission. In addition to the transmission problem, my van has had problems with the drivers side window not operating. The sliding side doors will open while driving down the road and the drivers control's for these doors do not work. What more do I have to look forward to with Chrysler's "quality" products?
Radio overheated under high heat conditions 110+ degree weather. Radio circuit board short circuited and burned. Burning condition occurs at heat disipation unit and main circuit board; left side of radio, where a aluminum plate is located.
The air conditioning compressor in my 2001 Chrysler Town & Country minivan has failed. While driving the vehicle the compressor failed. Smoke was coming out from under the hood. I pulled the vehicle over and opened the hood. The compressor was smoking. I immediately shut down the A/C on the vehicle controls in the cabin. I am certain that if I hadn't powered down the compressor it would have caught on fire. There is a technical service bulletin on this particular problem.
2001 Chrysler Town and country experiencing failures with steering, instrument panel, airbags, seat belt wiring harness and transmission. Consumer stated I've had nothing but serious problems with this vehicle since new. Eight front-end and steering failures, 6 instrument panel electronic failures, 4 air bag and seat wiring harness failures and now it seems, a serious transmission problem.
Drove to store about 40 minutes away, on the way there and back no signs at all that anything was wrong or any kind of warning lights. Got home parked in driveway for about 2-3 hours went out tried to start it and van was completely dead no power at all. My husband jumped it we started driving and within a mile all lights and gauges started flickering and engine fan wouldn't shut off had to pull the fuse to make fan stop running. Next time got it started again still dead gauges but headlights were working then everything went dead again and engine fan wouldn't come on at all. It has had a new battery, new body control module, transmission module and gauges put in and still the engine fan won't run and ABS & brake lights on gauge panel won't go out. Dealer said they still don't know what is wrong needed to diagnose more things at the cost of a minimum of $80 per thing they checked out. Just brought the van home. It was parked for five months prior while trying all the remedies above. I have also had some of the other issues such as noise in front end had to dealer a couple of times they didn't find anything. Had a problem with sliding door closing with someones arm in it and door didn't stop on it's own! now the power doors and locks won't work at all. I was told by someone who works for Chrysler's that they were having many electrical problems with these van's!! this has been a major disaster live on fixed income as well and can't afford these major problems and shouldn't have to on such a new vehicle. Chrysler should have to take care of these major problems!! makes me not want to buy another new vehicle especially from Chrysler!!!
If the side automatic doors or the automatic liftgate are opened and left opened while the car is not on, for any more than a few minutes, then van will not start and will need to be jumped. There have also been other electrical problems. The headlights, when left on automatic, will sometimes flicker when the car is not running. The rear wipers quit working, as well as the seat heaters.
We have 2 - 2001 Chrysler Town & Country vans. They both have less than 55000 and have had several mechanical malfunctions, some of which are very serious. They share many of the same problems which include, steering components, electrical failure of internal gauges, and radio replacements. One van also had a brake line separate while traveling on the highway about a month ago.
We bought this van from a Dodge/chyrsler dealer in little rock ar. We have nothing but problems. Being in the us air force..I was sent to the uk, and ship my van there. So, my problems just got worst when the extend warrtany was not valid in the uk. At 45000 I have to replace both of my front window regulators. The windows just wouldn't work. Second, my keyless remote system has stopped working and reprogramming did not work. Now, we are still having problem with our ac not working. After many hours of reasearch, we have found that the air comp. Has an warranty on it until 70000. Well, we now have 72000. So we are try our best to fight this. A long story short..we will never by a Dodge/ Jeep/ or chyrsler car again. I did contact the chrystel people on these issues, and of course no help was provide except a phone number of a miliray car sale person. Thanks chyrsler!!!
A D V E R T I S E M E N T S
- Jackson, NJ, USA