This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Air bag light constantly on, no horn no cruise control no radio control. Went to dealer for recall on airbag steering wheel clock spring and was told I would have to pay for diagnostic and also pay for part " in case it was not covered. This is not how a safety recall should be performed to my understanding
The contact owns a 2009 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The VIN was unknown. The contact had not experienced a failure.
I started hearing a clicking noise on turning steering wheel on the 1999 Chrysler Town & Country. Dealer inspected it and stated that clockspring malfunctioned and it needed to be replaced under lifetime warranty. On the day of scheduled repair stated that air bags malfunctioned, should start before they will replace clockspring. I am now intermittently hearing a chime sound on turning the wheel. I am worried about safety of vehicle and risk of injuries in view of potential airbag malfunction. I think that Chrysler' S approach to this problem is putting mine and my family's life at risk.
1999 Chrysler Town & Country experienced mechanical failure.** answer required***. the spring which held the latch for the tilt steering in place failed. The consumer had to push the latch forward to engage it because the spring would not into engagement. The consumer believed the tilt wheel latch may have been damaged or not re-assembled correctly when he had the recall repair done regarding the clockspring.
1999 Chrysler minivan defective air bag equipment. ** answer required***. one week prior to receiving the recall on the air bag clockspring the consumer was involved in an accident in which the driver's side air bag did not deploy. The driver sustained substantial injuries.
- San Jose , CA, USA
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Consumer received two recall letters from Chrysler concerning the clock spring. When he took vehicle to redlands auto center where the vehicle was purchased, they refused to service vehicle. Recall repairs were not performed.
Air bag light stays on for 5-6 months, later cruise control & horn in steering wheel quit working. Took vehicle to body shop and they said clock spring had failed and needed replaced.
While driving horn faild and the air bag warning light illuminated. Dealership was notified, but did not resolve the problem. The dealership indicated tha teh clockspring was defective. A recall was issued by the manufacturer on 1996-1998 mobels, but not the 1999 model. The dealer replaced the clockspring but would not provide any financial assistance.
Engine warning light, horn, and radio controls on the steering wheel failed. After investigation by Chrysler mechanics they found that the clock spring failed and was also informed that incase of an accident that the air bags might not deploy. Had the problem fixed, then saw that the 96 - 98 models have a recall for the failing clock spring.
The clock spring mechanism in my 1999 Chrysler T&C caused the airbag warning light to illuminate; other items in the steering wheel area do not work- 1) cruise control, 2) radio volume and station control, 3) horn
The airbag warning light comes on frequently, indicating the airbags are not working. Dealer says the unit has a faulty clock spring. The clock spring was recalled for models up to 1998. There has been no recall for 1999 or later. I have a 1999. I believe the airbag's clock spring should be replaced by Chrysler.
When driving at any speed air bag warning ligt appeared on the dashboard. Consumer took the vehicle to the dealership for inspection, an D mechanic was unable to duplicate the problem.
When driving at any speed air bag warning light appeared on the dashboard. Consumer took the vehicle to the dealership for inspection, and mechanic determined that clockspring failed.
When driving at an undetermined speed air bag warning light appear on the dashboard. Consumer took the vehicle to the dealership for inspection, and mechanic determined that clock spring failed.
When driving at an undetermined speed air bag warning light appeared on the dashboard. Consumer informed the dealer about this issue, and mechanic determined that clock spring failed.
A D V E R T I S E M E N T S
- Plymouth, MA, USA