This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Clock spring malfunctioned, causing cruise control and air bag to be inoperable. Consumer states that the dealer replaced the clockspring and only charged consumer for the labor.
Recently, my air bag light went on and is now illuminated continuously. Simultaneous to this, the horn stopped working. I have seen on the internet where others have had similar problems. Apparantly, it is a defective "clock-spring" device. This is a serious manufacturers' defect which renders the horn and the air bag useless. The vehicle cannot be driven nor will it pass inspection. What can I do to have Chrysler repair rthe defect? thnak you.
Air bag failure due to broken spring coil wiring assembly. Vehicle horn also failed. Internet search shows this to be a very common failure in Chrysler minivans.
- Minnetonka, MN, USA
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EA01007. Air bag warning light intermittently illuminates, indicating a malfunction within air bag system. When light does illuminate cruise control and horn become inoperable.
Air bag light started flashing on and off while cruise control failed to engage or operate properly. Also, cigarette lighter recepticle failed to operate. The dealership has not examined vehicle to determine a cause for these problems. Consumer states horn is inoperable for the second time now. Ignition switch failed and was replaced.
Air bag light has come on and will not go off also, the cruise control and the horn assembly is inoperable. Consumer has not taken vehicle in to dealership to be examined. Consumer states the horn went out, as well as the steering column which locked and vehicle had to be towed into dealership and the parts had to be replaced, also the cigarette lighter does not work.
Air bag light would keep coming on when vehicle has been started. Sometimes would go off by themselves, but mostly would remain on entire time until vehicle has been shut down.
Defective clock spring caused problems within steering and cruise control operations. It can also effect horn and airbag light. The clock spring failed prematurly resulting in air bag and the cruise control failure.
A D V E R T I S E M E N T S
- Indop, IN, USA