This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Airbag light was on intermittently and stays on, performed diagnostics, no codes present and could not get light to come on, also coolant leak at hose at rear leaf spring, replace rear coolant tube-rubbed through on spring,
ABS light stays on, and horn/ cruise control do not work. Rear A/C unit for the passengers only work on high speed. Consumer spoke with service technician over the phone, and technician indicated it could possibly be the clock spring.
Air bag light stays on/ horn doesn't blow, and cruise control is not working. Contacted dealer, and dealer stated that clock spring might be defective.
Both problems are perennial, in form I could not specify. Air bag light is always on and may fail in an accident; horn, by not working may not prevent an accident, it almost happened once already; cruise control is an inconvenience not having. Wipers go on by themselves, specially when turning on the blinkers. At times wipers don't stop and may divert your attention from traffic, it could be a dangerous situation.
Horn fails to work along with an air bag warning light that doesn't turn off; transmission of the car had to replaced in less than four years; electrical systems in the car acts rather sporadic, radio turns off and on by it self; air conditioning no longer works/ hose failed radiator, and water pump had to be replaced
- Baldwin, MD, USA
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According to 2 dealers. The clock spring for the air bag, if defective, will fail to deploy the airbag. Dealer says it is a very common thing to go bad but the manufacturer considers it a wearable item. (if bad, it will fail to deploy the airbag... is this not a major safty concern, especially since it is a common failure in chryler mini-vans?).
Due to the failure of the clock spring assembly, my cruise control, horn and air bag all failed as well. If I had experienced a crash the driver's side air bag would not have deployed.
Ea 01 007/air bag clockspring: Air bag light remained on while driving. Also, horn and cruise control were inoperative. Dealer was notified. Feel free to provide any further information.
PE 00 032/air bag clock spring failure: Reporting inoperative horn and cruise control. Also, air bag light sensor remained on while traveling. Dealer notified, and informed consumer that vehicle was not cover under extended warranty or a recall. Provide any further information.
The clock spring in the steering wheel failed. This in turn controls the horn, cruise control and above all, the airbag. When I went to the dealership, the service advisor knew exactly what the problem was, without performing a diagnostic. This was one of several he knew of and was rumored to be a recall. I contacted customer service at Chrysler, but received the expected brushoff, and was told that as the steering wheel was turned it causes the part to wear. This seems unacceptable, especially with a safety component. You may as well tell me that the seatbelt latch will fail after so many connections.
While driving air bag light will come on and off. Dealer had been contacted, and they said that was not a recall. Consumer will be charged for repairs.
A D V E R T I S E M E N T S
- Ashburn, VA, USA