Clockspring ribbon wire broke disabling both front air bags, the horn and the cruise control. Clockspring ribbon conductors both severed and shorted to each other. Disassembly of mechanism found that ribbon wire was stuck together and not able to flex and rotate with steel wheel rotation. It appears that the lubricant used in the clockspring assembly degraded and glued the ribbon together. Free end of ribbon flexed back and forth during steering wheel movement until it folded over on itself (180 degree fold) and eventually failed. Vehicle operated in phoenix, Arizona for the past four years. Extreme summer heat may have caused lubricant breakdown.

- Scottsdale, AZ, USA

Airbags light stays on. Also, cruise control and horn are not working due to defective clock spring.

- South Holland, IL, USA

Airbag light came on intermittently and then stayed on at all times, cruise control and horn did not work. Mechanic replaced clock spring which corrected defect.

- Naples, FL, USA

While traveling noticed air bag indicator light on, no power steering or horn. Technician stated that clock spring needed to be replaced.

- Bismarck, ND, USA

Airbag light came O/ horn stopped working. Dealer found clock spring assembly had to be replaced. The manufacturer agreed to cover only 50 percent of the repair cost when the consumer reported the problem.

- Schenectady, NY, USA

Air bag light permanently on due to failed clock spring assembly, air bags disabled, also affected horn and cuise control. Vehicle suffers from unusual power drains/fluctuations, battery replaced 3 times within 3 1/2 years. Electronic door locks (four doors) frequently fail, can only service when failure is consistent. Vehicle occasionally stalls (abruptly) at any speed, throttle system serviced a few times (outside of tune-ups) with little benefit. Front and rear windshield wipers activate by themselves quite often (but never at the service shop/dealership), with no set pattern, multifunction switch replaced twice. All problems except for air bag (customer paid for repair as well as for other problems) still persist.

- Fairfax, VA, USA

This part is failing on alot of vans according to the service department O moser Dodge. When this part failed we were trying to warn another car that pulled out in front of us by using the horn thats when we heard a pop and the air bag light went on. When this happens you lose your horn, airbag, and cruse control. I believe this to be a safty issue and a defective design as there is nothing an owner can do to cause this condition. The dealer would not return the old parts when asked to do so. Hope you look into this problem. Thank you.

- Cincinnati, OH, USA

When making a turn with air conditioning on vehicle will shut completely down, causing a loss of power. The dealer has been contacted. Condensation from the A/C was falling on the elctrical component causing the vehicle to die this occurs because of the flaw in design. Sliding door sticks. Windshield wipers failed. Hazard device failed. Horn malfunctions. Air bags failed.

- Pewaukee, WI, USA

Horn failed to work properly when trying to use it. Also, air bag light comes on when vehicle is started & remains on throughout. Air bag light would flicker as if going out. Problem is intermittent.

- Oakton, VA, USA

The air bag light would come on constantly and would stay on. Also, horn failed to operate properly when used and windshield wipers would come on & off by themselves whenever the turn signal was in use. Problem is intermittent& has been happening for two years.

- San Diego, CA, USA

Vehicle has had two horn failures in less than 20,000 miles.

- Clinton, MD, USA

Communication system has an electrical short, horn assembly blew out.

- Manhasset, NY, USA