This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Our 22 Chrysler Pacifica Hybrid stalled twice on the freeway on 4/11/203. We brought the van into the dealer and they updated the software based on the Loss of Motive Power recall. Exactly one week later, the van stalls again twice on 4/18. The recall did not fix the issue.
The sliding driver side rear door malfunctioned - either a sensor did not go off, or the door did not register the sensor. My 4-year-old female child pressed the button to automatically open the sliding door, and attempted to climb in the vehicle as it was sliding open. She accidentally hit the button again as she entered, and the automatic sliding door began to close. Her head became trapped between the sliding door and the vehicle frame, and the door continued to attempt to shut, crushing her head. She screamed and I pressed the button again, and the door began to open, letting her loose. She was in significant pain and did not settle quickly; she has a large knot and bruising on her head where the automatic sliding door trapped her, and has a headache. The door should have registered that her body was in the way of closing, and additionally should have stopped and re-opened when it made contact with her head.
Vehicle had a sudden loss of engine power while at speed traveling on the highway. We were able to safely pull over, and after a few minutes restart the vehicle. After additional driving we encountered the issue again, at speed on the hoghway, however the vehicle did not shut down properly and would not start after repeated attempts. The vehicle would show the ignition was on 'run' however would either not allow shifting into gear, or upon shifting into gear immediately throw an error message on the dash stating to shift into park and restart the vehicle. I believe that this issue will not be fixed by a recall where the solution is advanced warning of an engine shutdown. We are fortunate to ha e had this happen when we were in a position to pull over safely as the speed of the vehicle plummeted unsafely after loss of engine power. This happened on Saturday March 11, the previous night the vehicle had been charged overnight. The loss of power was not experienced untill the hybrid battery charge had been depleted and the vehicle was running on the combustion engine
I purchased this van brand new. On the day I picked up on a Saturday and very excited! Sunday I went to go out and it didn-??t start! Called the dealer on Monday and they sent out someone to jumpstart it and it wouldn-??t start. It was towed to dealer and it was told it was the pcm that needed to replace. Work was done and it seemed fine. As I was driving on a trip from Chicago to Vegas with my grandchildren on two and a half day trip! The navigation system would shut down and reboot this has happen 5 times while driving. Making me lose my route. Then one day about two weeks ago it wouldn-??t start or lock. After numerous times finally got it started but it wouldn-??t lock so I and drove it to dealer. They hooked it up and could not find anything on the monitor. Then drove it back home and the same thing happened! So again I drove it to the dealer and again nothing showed up! This is very scary that it is happening and no explanation. The dealer says if we can-??t recreate it then we don-??t know what is going on! I need help on finding out why this is happening.
The vehicle was running while I was drove in the freeway. Suddenly, the screen dash kept pop up an message" shift to P, push the bottom to restart" the "D" kept blinking. The vehicle was slowing down even I stepped in gas. I had to parked to Emergency Parking on Highway immediate. Then I pushed the Power bottom to turn off the car. Then cannot back on. After 2 - 3 hours, the tow truck came, he able to restart the car. The car end up tow to the dealership that located in Pleasanton CA. But the dealership still have not to diagnose of my car since when the car been towed to their shop for 7 business day from now. No answer giving at all. Also Never receive Safety Recall noticed by mail, by text or by email.
On 11/19/22, while driving to a family member's for Thanksgiving week, we stopped to get gas and turned the vehicle off. When attempting to start, we received a "Service Charging System" error on the dash and the vehicle would not start. Fortunately after waiting several minutes we were able to get it started and made it to our destination. The next morning it did not start and we had it towed to the nearest dealer. The issue was reproduced at the dealer and they did some things to clear error codes, recalls, etc. and the vehicle started one day but then the issue reoccurred the next day. After three weeks they were able to upgrade the hybrid system software which seemed to do the trick. We picked up the vehicle and drove it home. Two weeks later on Christmas day when we were leaving a family party the issue came back and we were not able to get it started. The next day 12/26/22, we had it towed to the nearest dealer where it is currently at as of this writing. When it was delivered to the dealer the issue was still present however they did not bring it in to service for a week and when they did the issue was not there. They are working to recreate the issue to try and diagnose. There were no warnings or error messages in advance of this issue occurring. Luckily this issue did not happen while driving as that would have put myself and family in a dangerous system. The fact that this issue has not been resolved and seems to occur randomly is a major concern. I do not feel safe driving this vehicle knowing that this can happen and leave us stranded or in an unsafe situation. We are currently working with the dealer with hopes of a solution but this is a serious issue.
No problem my car I am uber driver. Uber tlle me safety recalls self-certification.my car no problem. Has the vehicle.so I am National Highway Traffic Safety Administration website. Uber safety recalls self certification so if you have safety cerification please update to my. I am looking the website please manufacturer and posted online by national haghway traffic safety.I am uber driver no problem my car so far no.so please share safety certification to uber llc the vehicle is sefety recall however their remedy available at this time no problem I need for uber
While driving on the freeway using adaptive cruise control, the display indicated that the adaptive cruise control was canceled. I did not cancel the adaptive cruise control. The vehicle decelerated and appeared to turn off completely. The gas peddle did not respond, I was unable to accelerate. The screen then displayed -??push button to start-??, as though the car was off. I was able to pull onto the shoulder of the freeway, toggle the car into park, and press the start button while pressing the break. Then, the screen display battery light and check engine light turned on. The display said automatic high beams disabled. The vehicle would not respond to pressing the start button while pressing the brake. Finally, I held the start button down while pressing the break for a long period of time. My seat moved back automatically like the car was turned off. I was then able to restart the car and drive to the nearest exit. This is a very dangerous problem that needs to be thoroughly investigated. I am fortunate I was able to get to the shoulder of the road without causing an accident. The vehicle is currently at the nearest dealership, we are awaiting news of the cause.
Uconnect system not working correctly. Cannot turn off climate control, Cannot get fire tvs to work reliably, no dvd player like we ordered, Uconnect and fire tvs cut out, Cannot change radio stations on steering wheel or volume, onily works when it wants to. Problem is when your driving on freeway and its not working it causes you to fight with it and pull over shut off the van and restart this could cause a serious accident and with kids in the van im not ok with this. This sterted the day we got it, we ordered this van in December 2021 expecting it to be just like the 2021 and its not.
Red turtle icon appears on dash with message -??Vehicle Speed may be Reduced-?? repeatedly. Check engine light has come on after about the tenth time seeing the red turtle appear then go away. Vehicle has has not lost any ability to drive normally once engine light came on. A week after engine light appeared the red turtle still coming on and off and vehicle will lose power when turtle icon is on. This is a danger to my family if this persists. I have 3 kids in booster/ car seats and to suddenly lose power could be catastrophic in certain situations. Have an appointment to take on for service on 4/27/22 at Len Stoler Chrysler in Westminster
On 2/24/2022, we were merging onto the highway when the van powered itself off. The engine light came on. We pulled over, got the van back on, and pulled back onto highway. Almost immediately, the van shut itself off again. On 2/25/2022, on the way to the dealership, the van once again powered itself off on the highway. After arrival to the dealership, the technician said he found a loose cable connecting to the transmission and apparently fixed it. On 3/2/2022, the van shut itself off yet again in the middle of an intersection. In each of these cases, we have been risking get hit by other vehicles. Had we not been able -??to pull off the highway in time, we could have been hit full speed while our van was completely shut off in the middle of the highway. When the van shuts itself off, it takes a while to be able to power it back on. There is no warning to when it will shut off.
A D V E R T I S E M E N T S
- San Ramon, CA, USA