This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While I am at a quick stop - stop sign, rotary, light, intersection - my vehicle will shut off without warning, causing me to have to put the car into park, restart, and put the car back into drive before I am able to continue in motion. This causes me to stall for 30 seconds - 1 minute with traffic piling up behind me.
The vehicle stalled in the middle of a city intersection. I was at a full stop at a stoplight, then when the light turned green, I proceeded forward into the intersection. After pulling into the intersection, the van stalled. I had to put the vehicle into "P" park and then restart the vehicle. Our family was in the vehicle and had a near miss with oncoming traffic.
The vehicle stalls and has trouble starting at times, the steering pulls and caused 1 accident and almost caused 2 more accidents, sliding door doesn't open with key fob or push button in vehicle at times. Brought to dealer 2 times for issues to date. There R recalls for these issues but not for my specific van. It's affecting more than th one listed for recalls
My car purchased in 2018 from reed Jeep chrylser in overland park Kansas. In September of 2020, the vehicle was in hybrid/electric mode and stopped running as we were driving down the street. We were driving slowly and able to coast to the right side of the road and were able to safely leave it on a residential street. The car would not start and it was not an issue related to the starter or battery. We had the car towed to the dealership. The problem was reviewed by the engineering team with Chrysler and it was found to be a computer electrical hybrid component. Originally, Chrysler advised they had no replacement part anywhere in the country. After two weeks, they advised they would be able to get a component from the component manufacturer but that it would take time. The car remained in the service center for at least two additional weeks. They replaced the regular battery and performed recall on other components during this time as well. A little over a month later, the same failure/problem occurred. Fortunately, we were again on a residential street and leave it. A couple of hours later, we were able to start it and get it back to our residence. We tried to charge it using the 240V charger we had but the car would not take any additional charge even though not fully charged. Three days later, we returned the car to the dealership with the same complaint and were told that they could not find any problem with the car. Our overarching concern is safety, as there is no warning as to when the car will shut down.
The contact owns a 2018 Chrysler Pacifica. The contact stated while driving approximately 10 mph, the vehicle stalled without warning. The vehicle was jump started and moved off of the roadway however, the failure recurred. The vehicle was towed to michiana Chrysler Dodge Jeep Ram Fiat (120 w mckinley ave, mishawaka, in 46545) where the vehicle was diagnosed with an auxiliary battery failure. The vehicle was currently being repaired. The manufacturer was notified of the failure however, no assistance was provided. The failure mileage was approximately 50,000.
- South Bend, IN, USA
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Driving on major highway at 70 mph, car suddenly lost power with no warning other than a message on dash 'parking brake may temporarily be unavailable', car did not shut off but gas pedal unresponsive. Pulled over, turned off car, restarted, put in drive, car did not move. New message: Service trans, press brake when stopped, key off engine to engage park. Previous two days, had trouble, took 4 try's to start car from key fob. Car has 30391 miles, I have owned it 2 months. Had to be towed to dealership.
I have taken my car to the dealership several times for the auto start stop. They replaced both batteries. The check engine light came on (it was flashing so had it towed) and they said it was a piston misfiring. Paid $900 to have it fixed. Two days later, the check engine light comes on again. After weeks of diagnosis the issue, with detroit's help, they said it was blow head cylinder. I was well over the warranty so I had to pay for new engine. Get this, the new engine warranty is for 3 years 100K miles so it would have been covered under warranty if they didn't change the warranty in 2016.
My van on multiple occassion has stalled in the middle of city intersections. While driving my car will have an electrical meltdown. All different warning messages will appear on dash, warning dings will go off, my wipers will go on without me turning them on, when I push the gas it will not drive. On one occasion the car accelerated without pressing the gas or if the gas was pressed it would accelerate more than the pedal was being pressed. All my buttons on my dash including A/C, auto start, back up camera/sensors will not respond. Its as though my car just dies. This occurrence has no common scenario that brings on the malfunction. I 've had times when it malfunctioned weeks apart and this last occurrence it was a year in between occurrences. I was told on a Chrysler forum to check my PCM. My batteries have been tested and passed. I currently do not have my aux battery installed as I do not want/like my autostart feature. This accident occurred all 5 times with my aux battery installed. My dealership said "too many electrical parts to check" and "we cant duplicate the problem/get error code to diagnose so take the van back till it happens again and call us while its happening and drive it in". first its unsafe and unpredictable. I have tried getting this fixed and they can't even/wont fix it or buy it back. No lemon law as I am second owner, not purchased new and the problems started happening at 34000 miles right before warranty expired. This vehicle is unsafe and Chrysler won't fix it/don't know how. No remedy after 2 years and 6/7 shop visits. I have opened a case with fca twice and they threatened me to pick up vehicle or they would charge me for the rental I had. Others have experienced this. Look at Chrysler Pacifica and Voyager van on facebook.
Start/stop indicator comes on and van will some times just shut off while driving or while stationary. Dealerships have replaced the batteries main and ess battery 4 times in 3 years and problem continues to persist. Dates of occurrence, (stationary) March 9, 2018 (came off the lot with two dead batteries), (stationary) another time date unknown, (moving city streets & stationary) December 5-12, 2019, and (both moving highway & city street & stationary) September 7-15, 2020. (incident information below is of one of the many incidents. No crashes every, the times it stopped while driving on city streets, I was able to move over or get it started again before an incident occurred. All event where under 50 mph, and between 0 miles and 36550 miles on the vehicle.
I have taken my vehicle to the dealership twice because the automatic start stop system failed to work. I picked it up last night. I stopped in a left hand turn lane. The engine stopped. When I took my foot off the brake nothing happened. It did not restart. I had to put the car in park and completely restart the engine to get it to come on. Luckily I was not in a dangerous point in the intersection when this happened. I was on a major us highway at a very busy intersection waiting to turn as the front car in the turning lane when this happened. The person behind me almost hit me anticipating to go when the light turned green.
The contact owns a 2018 Chrysler Pacifica. The contact stated that while her daughter was driving approximately 70 mph, the vehicle stalled without warning. The contact's daughter pulled over to the side of the road to restart the vehicle however, the vehicle failed exceed 10 mph. The vehicle was towed to an unknown dealer but was not diagnosed nor repaired. The dealer offered no additional assistance. The manufacturer was not notified of the failure. The approximate failure mileage was 16,000.
My Chrysler Pacifica shut off twice while I was driving in a pkwy. Everything turn off, engine, display everything. It took around a min to turn back on. And five min after it made a big noise and it shut down again.
We have a 2018 Pacifica with 10000 miles and on 4-1-2020 the check engine light came on as soon as it was started. We put the van in reverse to back out and it wouldn't go into gear. Ended up putting it back into park and tried reverse again and it jerked into gear moving the van. Took it to progressive Dodge Chrysler in Ohio and found it they need to replace the transmission vavle body and also something with the emissons. How does something like this go bad so fast...
Water entering through front side of marker light and shorting out light and corroding wiring and switch. Also, breaking active grille shutter. Also shorting out bulb for the marker light.
While driving on a freeway, the engine started losing power and would not react to the gas pedal. In addition, the gear shift would not change when I tried to change it from drive to neutral. The car would purposely be slowed down by the engine as it was stuck in drive position. The created a dangerous situation as it was difficult to control car to move it into the emergency lane. After pulling over, smoke started coming out of the engine and vents. I was then unable to turn off the engine as the power button would not react when pressed. Per the dealership, the catalytic converters was clogged and overheated so needed to be replaced as well as the oxygen sensor. This should not have needed to be repaired in a car that is only 1.5 years old and created a very dangerous situation on the freeway.
My car engine suddenly shut down on stop at red light in an intersection and then happen again during driving on the city street the engine shut off again and unable to restart. The dashboard showed message of 'shift to parking to start' had to tow the car to dealer. Another experience with engine shut down was on the freeway of 210 but engine was able to restart after turn off the car for few minutes.
Car will stall out while it's in drive, but braking. Yesterday it did it as I was turning left in the middle of an intersection. It stalled and turned off the engine flashing 'fcw/ lanesense unavailable restart required.' I then will have to shift to park and restart the car. This has happened several times and Chrysler has not fixed the issue.
First, thanks for this opportunity to bring up my concerns regarding my vehicle: I had the following issues with my 2018 vehicle: 1. on 20 Feb 20, vehicle was in motion when the charging system light came up regarding an issue with the electrical charging system. The vehicle almost turned off in the middle of the street. Now the off/ on start is not working. 2. 9 May 19; vehicle was stationary; another recall regarding the battery ground that have been built with a sealer that is used during the wire harness manufacturing process may accumulate on the wire harness tab which may cause a loss of clamp load in the battery ground joint over time. 3. 23 May 18; few days after purchased, the vehicle was stationary, the recall was about fault handling strategy of the engine control module or PCM software in the vehicle. I am really concern because this is a new vehicle from 2018 and is the vehicle utilized for my family on a daily basis and in less than 2 years and it has 2 recalls and one malfunction. I am really worry about the performance of my Chrysler Pacifica, and I am really concern that one of this days the vehicle left my family on the road.
I returned home from driving a half an hour in my vehicle and when I pushed the start/stop button to turn the vehicle off it would not go completely off. The engine turned off but the sensors and radio would not turn off. Normally it shuts off when you open the door and it still would not work. So then I messed with things a bit and made sure all doors were shut. When doing so the back left door would not latch all of the way. It would go to shut and the open again before latching.
A D V E R T I S E M E N T S
- Londonderry, NH, USA