This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Lost transmission momentarily when accelerating. Engine reved, but no response.from transmission. Then transmission re-engaged with a jerk strong enough to set me back in my seat. This has happened numerous times but there is no pattern as to when it will happen. The dealership says they can't duplicate the complaint so I'm stuck with a problem that will one day leave me stranded on the side of the road. Transmission issues have plagued the 2017 -2023 Pacificas yet no action from Chrysler.
When driving my car will suddenly stall like it-??s trying to change gears and jerks back pretty bad when it speeds back up. I e taken it to the dealership a few times and they said it-??s normal. It seems to be getting more and more often. I also have bubbled paint on the hood of my car.
Intermittently the van when turned on has all error lights come on and will not shift into reverse. The sliding door will not close or open. Then the engine will loose power when finally getting the van to start and drive. All error lights go off after the van runs for a little while.
Started the vehicle, no prior issues. The check engine light came on, code was P0306. Cylinder 6 misfire. Found out the head gasket blew causing coolant to get into the cylinder. I had literally ZERO issues, no overheating, etc...I bought the car brand new in '17 and has around 85k miles. This is insane for the head gasket to fail this early.
This vehicle like so many others have many problems with low miles! My van less than 70k mile and has a major oil leak! Chrysler will just give you the run around and you are stuck fixing it !! They know these split engine cars are junk and they left it to us consumer to fix it ! This should be a class action lawsuit because it-??s way too many of us owners out here experiencing the same problems
- Baltimore, MD, USA
Search CarComplaints.com for these popular complaint phrases...
P3 Misfire resulting in replacing coil packs, spark plugs, and head gasket. We are moving toward head or engine replacement like so many other people are but nobody is listening. Please help. Also, have a transmission that sometimes feels like you left a piece of the car after you leave from a stop.
Vehicle unexpectedly bucks and jerks when accelerating either from a complete stop or just keeping speed. This happens with no brake warning lights to those around you. It is a common issue experienced by many 2017 Pacifica van owners and has nearly caused an accident many times. Especially when trying to merge onto highways because the vehicle unexpectedly slows and bucks like your riding a bull and it is trying to throw you off. There is no way to predict exactly when this will happen in order to avoid a potential accident. Chrysler knows about the issue but refuses to acknowledge it.
Known issue for 2017 Chrysler Pacifica should be eligible for recall. Failing head gasket around 60k miles, just as the vehicle is out of power train warranty. The system is leaking coolant into the engine, causing a fume-y smell to fill our garage when started, and a boiling/bubbling sound can be heard during idle. Confirmed the issue with an independent service center. The manufacturer won't do anything for us because the problem was not diagnosed while under warranty, however the issue has been difficult to diagnose because it could have been several other things. The check engine light comes on and the vehicle misfires upon starting.
Jerks when switching in low gears. This has now started after my car turns off while in idel mode. And my car is having trouble starting. I have no idea when islt might not want to start. I dont hear the engine wanting to turn over or any clicking. There is no noise comming from the car. Then when i try again it will start on the second time. This does not happen evey time I go to start it. I did have the battery tested and it was fine.
05JAN and 07JAN 2023, similar instances of significant vehicle systems malfunctioning which affected operability/safety. Both times, the vehicle operated without issue earlier in the day. Occurred at 11:30pm on 05JAN2023 while being driven and at 5:30pm on 07JAN2023 upon starting the van. On 07JAN, the van had difficulty starting when the start button was pressed. After more attempts to start, it eventually did. Both times the dashboard had multiple warnings: Check Engine, Stability Control, Airbag Warning, and Electric Park Brake Trouble. Worded messages also displayed regarding transmission and gear positions trouble. While operating, the "D" above the digital speedometer would regularly change to "--" and back to "D, " accompanied by an audible tone. The red "BRAKE" light would quickly blink once every 2-3 minutes. Van would accelerated very slowly from low speeds or stopped position, would jolt forward or back aggressively, and could not overcome a moderate grade incline from being stopped. The odometer jumped quickly between 1k-4k rpm, but the engine did not appear to actually do so. When stopped and switching from D to R, reverse functioned similar to being in Neutral. The blue shifter gear knob lights would also blink. When turned off and back on, R would engage faster than normal. The vehicle is available for inspection upon request Driven with 3 family members in the vehicle when the malfunction occurred. My spouse verbally stated that she did not feel safe. With extreme caution, operated the van back home and chose lower speed roads. Would be hazardous to operate in a parking area or near pedestrians. The Airbag malfunction was also very concerning, especially with regard to the jerking movement of the van when accelerating. The problem has reproduced, but not confirmed by a third party. The component has not been inspected by a third party. No other warning lights we illuminated. Codes found: U1110, U1120, U11BC, P0440, P456.
The contact owns a 2017 Chrysler Pacifica. The contact stated that two weeks after purchasing the vehicle new, the vehicle would jerk while driving at various speeds and depressing the accelerator pedal. The RPM-??s was stuck on 2,000 RPM. There was no warning light illuminated. The vehicle was taken to the dealer where a diagnostic test was completed. The contact did not recall whether the vehicle was repaired. The vehicle was then taking to an independent mechanic several times where unknown repairs were completed; however, the failure persisted. Additionally, the contact stated that the check engine warning light was illuminated. The vehicle was taken to a local Pep Boys where it was diagnosed with evaporative emission system failure. Additionally, the contact stated while driving approximately 10 MPH and coming to a complete stop, the engine was making a loud banging sound before the vehicle shut off. The electronic throttle control warning light was illuminated and the message "Service electronic stability" was displayed. The contact was able to restart the vehicle. The vehicle was taken to an independent mechanic where an unknown repair was completed; however, the check engine warning light illuminated for several days. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 11.
The contact owns a 2017 Chrysler Pacifica. The contact stated while driving 55 MPH, the battery level was low and the warning message stating to plug in the vehicle to charge and to decelerate was illuminated. The vehicle stalled and lost motive power; however, the contact was able to pull over. The contact attempted to restart the vehicle several times. The contact stated that the vehicle started up for several minutes but then stalled. The vehicle was towed to the dealer and the contact was informed that the vehicle needed to be charged for a full day, but no failure was found. The mechanic at the dealer had experienced the vehicle unintendedly accelerating. The dealer stated that the failure would be reported to the manufacturer. The manufacturer was contacted but stated that there was no record of the failure. The failure mileage was 39,947.
The contact owns a 2017 Chrysler Pacifica. The contact stated that while driving at various speeds, the vehicle lunged forward, nearly causing a collision with the Pull Over message displayed and the Auto Start/Stop warning light illuminated. The vehicle was taken to the dealer; however, the dealer was unable to duplicate the failure. The dealer determined that the transmission was faulty and replaced the electrical and main batteries; however, the failure recurred. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 82,000. The contact stated that there was no guarantee that the dealership was going to fix all of the issues. The vehicle has since been sold and traded in.
Engine cylinder 3 misfire. ERROR CODE P303. dealer states cylinder 3 is warped, and will need new engine block. engine only has 49000 miles on it. all maintenance has been performed routinely. Many other 2017 chrysler pacificas have had this issue, and they are reported in the chrysler forums, ultimately needing a new engine at such a young age. NHTSA needs to compel chrysler to do a recall for this issue. A new engine at 50000 miles is ridiculous.
Transmission stalls, doesn-??t change from park to, reverse neutral to drive correctly. If I put my vehicle into drive it will go backwards and vise versa not always but a lot and then al a sudden it will jerk and switch to correct gear. It doesn-??t accelerate correctly.
We recently took our Hybrid Chrysler Pacifica to the dealer and they mentioned that there are multiple engine and transmission mounts that need to be replaced in addition to the entire transmission. I reported to them over the years that the vehicle stutters up steep hills (>13.5 degrees). The electric motor produces too much torque, lurches forward, then cuts off and repeats the process. In doing so the electric drivetrain motor is twisting the vehicle apart. It is certainly a safety issue. If we get it fixed, it will certainly happen again and to anyone that has a steep driveway or goes up inclines at less than 5 mph. The process is easily repeated. Thank you!
The contact owns a 2017 Chrysler Pacifica. The contact stated while driving 30 MPH, the vehicle lost motive power however, the engine was still running. There were several unknown warning lights illuminated. The contact was able to pull over on the side of the road and waited for the vehicle to cool down. The contact was able to shut down and restart the vehicle. The vehicle was not diagnosed or repaired. The dealer and the manufacturer were not contacted. The failure mileage was unknown.
'Engine failure and needs replacement of head gasket. Never overheated. Also excessive "bucking" feels and sounds like you are being rear ended. Causes car to bang and lunge forward. Was repaired once before, dealer stated it was a software issue. Problem continues and gives you back pain and wiplash type sensation as it is a very abrupt and strong occurance. Now engine has failed and needs head gasket repaired for over $3000.
A D V E R T I S E M E N T S
- Colonial Beach, VA, USA