This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Several instances of stalling with absolutely no warning at approximately 40 mph. Car does start back up but stalls at random intervals. Has been seen at multiple shops with no errors, codes or problems found.
The contact owns a 2007 Chrysler Pacifica. The contact discovered that the engine cradle was corroded. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The VIN was unavailable. The approximate failure mileage was 80,000.
The contact owns a 2007 Chrysler Pacifica. The contact stated that while operating the vehicle, a clunking noise emitted from the engine when the transmission shifted. The vehicle was taken to the dealer where the technician diagnosed that the motor mounts needed to be replaced. The vehicle was repaired but the problem persisted. The contact indicated that the motor mounts were replaced 2 additional times and each time the failure recurred. The manufacturer was not notified of the failure and the failure mileage was 119,000. The VIN was not available.
We were driving. I asked my husband to clean the windshield. As soon as he pulled the wiper stem, the headlights went out. The car restarted, but the headlights wouldn't come back on. We pulled over again and opened the hood. The car would restart, but now the dash cluster was out along with the headlights. We turned the engine off and weirdly, the headlights came on. They were flashing on and off, over and over. Within the next ten minutes the car would start but wouldn't shift out of park. From there the armrest controls stopped functioning, and eventually the car just chattered when the key was turned. Then it wouldn't even do that. It completely died. Four weeks and $1600 later, we have a new tipm L. the entire electrical system was fried.
While driving my 2007 Chrysler Pacifica it will stall. This often occurs at speeds less than 40mph. This is a safety concern and when I called the dealer they did not seem familiar with the problem. This could very vellum result in a fatality since there is no warning. The car will loose steering function after the stall and I will need to attempt to pull out of traffic to restart the car. I am uncomfortable that the manufacturer has not recalled this or attempted to correct this problem, which seems fairly common.
- Washington, IL, USA
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The contact owns a 2007 Chrysler Pacifica. The contact stated that while driving approximately 35 mph, the vehicle stalled without warning. The vehicle was able to restart. The vehicle was taken to an independent mechanic, who stated that the tipm needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The VIN was not available. The approximate failure mileage was 95,000.
The contact owns a 2007 Chrysler Pacifica. The contact stated that the vehicle stalled and the check engine warning light illuminated intermittently. The vehicle was taken to an independent mechanic, who diagnosed that the power train control module and the egr pressure sensor needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 120,000.
When we exit the highway the cars stalls and sometimes even lunges. We have taken the car to 2 different mechanics and they say there isn't anything to fix. Chrysler even said there isn't anything they can do. I feel this a major safety issue because when this has happened to me I've had my grandson with me and it took 4 tries to get the car to start again. Also when driving in rush hour traffic the traffic can stop suddenly which will cause an accident. Chrysler has fixed this problem on earlier years of this model, I don't think they want to be bothered with repairing a known issue on a vehicle they no longer manufacture.
The contact owns a 2007 Chrysler Pacifica. The contact stated that while driving 40 mph, the vehicle stalled without warning. The vehicle was taken to the dealer where the technician was unable to diagnose the failure. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 100,000 and the current mileage was 129,000.
I bought this car almost new (it was never titled - Chrysler has used it as a corporate car), with 15,000 miles on it. I have replaced the engine mounts four times (the first two times under warranty). On the latest instance, the mounts had been on the car for about 15 months and 28,000 miles. They failed and damaged the right front axle, which also had to be replaced, for a total cost of about $2,500.
At 40,899 miles (I purchased this car new) I have now had to replace the three engine mounts twice (first time at 20,000 miles - under warranty). I am a mature driver who drives this care gently.
While driving, the engine just stopped/stalled. Steering, brake and gas pedals stopped functioning. I have to wait until the car fully stopped. Scary and feels so helpless in the middle of the road!
The first time I had to have the motor mounts replaced on my 07' Chrysler Pacifica was in 2009. There was an awful almost slamming type noise and the vehicle "jumped" when accelerating. I took the vehicle to the dealership, it was still under warranty at that time and they said the motor mounts were cracked and they would replace them, but couldn't guarantee how long they would last. The mechanic said that it was "an issue" on the Pacifica model as it was a design flaw and he had seen this problem often. Since the first time the motor mounts were found to be cracked in 2009, I have had to replace the motor mounts 2 more time and now they are broke again; totaling 4 times in 7 years!!! this is absolutely ridiculous and unacceptable! I have called Chrysler quite a few times in the last 4 years and got nowhere! they could not care less that the consumer has to pay for their "design flaw"! if I had known that I would have the same problem keep repeating, I 100% would not have bought this vehicle! and if I had known that Chrysler would give me an arousing "oh well, too bad for you", I 110% would not have bought from this company! how sad that even after all the money they have made off people buying their products they won't do anything to help! inexcusably disgusting!!
The vehicle shuts off while driving at low speeds mostly it happens when going around curves. I took it to the dealership they were not able to find any problems with it they just said they could replace the 2 fuel pumps for $900 but could not guarantee that would fix the problem. I did not have the pumps changed. When the vehicle shuts off loss of power assist steering is lost and power assist brakes making it dangerous to navigate to a stop to restart it.
The contact owns a 2007 Chrysler Pacifica. The contact stated that while driving at an unknown speed, the vehicle surged with hesitation in a jerking motion. The vehicle was taken to an authorized dealer on three separate occasions where the engine motor mount was replaced each time. The failure recurred and the vehicle was not repaired for the most recent failure. The manufacturer was notified of the problem. The approximate failure mileage was 31,201.
My vehicle continues to stall without warning while I am driving. It generally happens while turning left and always under the speed of 45 mph. I have taken it to several dealerships who have fixed different things they feel is causing the stalling and nothing is working. I have paid for the repairs and the dealership says unless it happens when they have it they cant diagnose it. I have almost been hit several times because the cars behind me have no warning the car is shutting off. I have contacted Chrysler who told me to take it to a dealer and they would "help" me figure out what is wrong with the car. So I did and they cleaned the throttle body and gave me new spark plugs. Chrysler was going to make me pay for the repairs and I fought them on it and they agreed to pay for the parts and I paid labor and the car is still stalling. I have read online hundreds of other complaints for their Pacifica stalling and doing the same thing mine is. There is a recall for the 2005/2006 vehicles for the same thing but not for the 07 model. I don't understand how Chrysler can ignore this problem when so many people are complaining about the same issue as the vehicles that were recalled. I am in fear of my life and the lives of my family while driving this car I can guarantee I will get hit eventually and I want it on record that I tried everything I could to get the problem resolved with no luck.
First week in June I sent my Chrysler Pacifica to athens Dodge Chrysler Jeep in bogart ga. The steering was locking up on my wife. I figured it was maybe the power steering. The tech informed me that the motor mounts were again broken and they replaced the right one for the third time. I read in social car chat rooms that the motor mounts are failing in just about all these type cars, and that Chrysler was not going to cover the costs. I now have a car that no one will buy or at least I wouldn't because it can't hold its own engine. I know this is a consumer concern just wanted to point that out. My main concern is the steering locking up with my family on board. Motor mounts are not supposed to break unless there is a major accident. In my opinion this is a manufacturers design flaw that they are dumping on us consumers. I mean if they told me the motor mounts were going to be a maintenance issue I would have never bought the car. This is absolutely ridiculous, and now my concern is the safety of my family. Please advise me on what I can do to find some kind of help with this. I am not the only one. Where else can I complain and steer others to. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The engine will stall while driving down the road, with no warning, this has happened several times at different speeds ( 20 - 45 mph) car is able to be restarted in neutral after it slows to less than 5mph, no engine lights on prior or post stalling. Motor mounts replaced and new battery, dealer unable to replicate and no codes on computer.
The contact owns a 2007 Chrysler Pacifica. The contact stated that while driving 55 mph, the vehicle stalled without warning. The contact was able to restart the vehicle. The vehicle was taken to a local mechanic however, the mechanic could not identify the problem. The contact did not call the manufacturer nor take the vehicle to a dealer. The failure mileage was 97,000.
The contact owns a 2007 Chrysler Pacifica. The contact stated that while driving 25 mph, the vehicle stalled without warning. The failure recurred whenever the contact attempted a turn of when decelerating. The failure was experienced numerous times. The vehicle was taken to a mechanic and the dealer to have a diagnostic performed however, the diagnostics was unable to generate a failure code. As a precaution, the dealer cleaned the ground cable but the failure was not corrected. The VIN was not available. The manufacturer was not made aware of the failure. The approximate failure mileage was 87,000 and the approximate current mileage was 89,000. Updated 6/4/13
A D V E R T I S E M E N T S
- Malone, NY, USA