This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2007 Chrysler Pacifica. The contact stated that he noticed a rattling noise in the vehicle. The vehicle was towed to an independent mechanic where it was found that the fly wheel needed to be replaced. The manufacturer was made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 56,000.
The contact owns a 2007 Chrysler Pacifica. The contact stated that while driving 15 mph, a strange noise was heard then the vehicle stalled. The vehicle was towed to a private mechanic who inspected the vehicle and found that the transmission case had burst and was leaking oil. The mechanic informed the contact that the transmission case needed to be replaced but the parts were not readily available. The manufacturer was notified who stated there was no recall and offered no further assistance. The failure mileage was 95,000.
The contact owns a 2007 Chrysler Pacifica. The contact stated that while reversing from a residential driveway, the transmission slipped. The vehicle was taken to the dealer for diagnosis where the contact was advised that the transmission failed and needed a replacement. The vehicle was not repaired. The manufacturer was contacted and offered no assistance. The failure and current mileages were approximately 52,000.
2007 Chrysler Pacifica. Consumer states experience with mechanical problems. The consumer stated at 2,900 miles, a smoke condition developed in the vehicle's engine. A diagnostic revealed the front axle seal was defective. At approximately 3,800, the smoke condition developed again and the consumer was informed that the power transfer unit needed to be replaced. At 25,893, the power transfer unit had to be removed and replaced after it was discovered that there was a leak in an input seal. At 26,906 miles, the engine mount was replaced; at 48,062 miles, the blower motor was replaced; at 48,490 miles, the blend air door of the blower was replaced and the rear axle seals were replaced due to leaks; at 63,852 miles, the pvc valve, fuel pump, egr valve and battery were replaced and a short in the wiring to the alternator was repaired; at 65,479, the vehicle broke down and had to be towed. It was determined the computer needed to be replaced. At 82,439 miles, the motor mount failed and was replaced, an isolater was installed and power transfer unit was leaking again. The consumer took the vehicle back to the dealer, after driving it for 15 minutes, because it was in worse condition than when she left it with the dealer. The engine was racing at 6000 rpms, while driving at 50 mph, there was a loud noise coming from the engine and a banging noise could be heard upon turning the steering wheel. The dealer stated there was nothing wrong with the vehicle. However, when the consumer drove the vehicle for 20 miles, the malfunction indicator light illuminated. The vehicle was taken back to the dealer, and after an inspection, the dealer stated the transmission control module relay was faulty. The consumer was assured the issues were fixed. However, on her way home, the malfunction indicator light illuminated again, the engine was racing and the entire vehicle jolted every time she shifted into, drive, park or reverse. The power door locks failed and the consumer was locked inside the vehicle for several minutes.
The contact owns a 2007 Chrysler Pacifica. The contact stated that while trying to accelerate to highway speeds of 70 mph, the vehicle began to drag and feel heavy. In addition, the gears would not shift correctly. The vehicle was taken to an independent mechanic for diagnosis where the contact was advised that the motor mounts collapsed, causing the transmission to fall and rest on the frame of the vehicle. The vehicle was repaired for the motor mounts. The contact stated that the motor mounts were repaired three times prior to the most recent failure. The manufacturer was contacted and offered no assistance. The failure and the current mileages were approximately 87,500. The VIN was unavailable.
- Detroit, MI, USA
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Fax on behalf of re her 2007 Chrysler Pacifica experiencing various and significant mechanical failures; reply attn caroline wekselbaum/New York, NY district office the consumer stated at 2,900 miles, a smoke condition developed in the vehicle's engine. A diagnostic revealed the front axle seal was defective. At approximately 3,800, the smoke condition developed again and the consumer was informed that the power transfer unit needed to be replaced. At 25,893, the power transfer unit had to be removed and replaced after it was discovered that there was a leak in an input seal. At 26,906 miles, the engine mount was replaced; at 48,062 miles, the blower motor was replaced; at 48,490 miles, the blend air door of the blower was replaced and the rear axle seals were replaced due to leaks; at 63,852 miles, the pvc valve, fuel pump, egr valve and battery were replaced and a short in the wiring to the alternator was repaired; at 65,479, the vehicle broke down and had to be towed. It was determined the computer needed to be replaced. At 82,439 miles, the motor mount failed and was replaced, an isolater was installed and power transfer unit was leaking again. The consumer took the vehicle back to the dealer, after driving it for 15 minutes, because it was in worse condition than when she left it with the dealer. The engine was racing at 6000 rpms, while driving at 50 mph, there was a loud noise coming from the engine and a banging noise could be heard upon turning the steering wheel. The dealer stated there was nothing wrong with the vehicle. However, when the consumer drove the vehicle for 20 miles, the malfunction indicator light illuminated. The vehicle was taken back to the dealer, and after an inspection, the dealer stated the transmission control module relay was faulty. The consumer was assured the issues were fixed. However, on her way home, the malfunction indicator light illuminated again, the engine was racing and the entire vehicle jolted every time she shifted into, drive, park or reverse. The power
The contact owns a 2007 Chrysler Pacifica. The contact stated that while driving at 40 mph, the vehicle vibrated and jolted. The failure occurred without any warnings. The vehicle was taken to an independent mechanic who was unable to diagnose exact failure with the transmission. As a result, the contact was referred to dealer for inspection. The vehicle was not taken to dealer. The manufacturer was not made aware of the failure. The VIN was not available. The failure mileage was 80,000 and the current mileage was 104,000.
The contact owns a 2007 Chrysler Pacifica. The contact stated that after shifting into reverse, the gear failed to engage. The vehicle was taken to the dealer who diagnosed that the transmission needed to be replaced. The manufacturer was made aware of the failure who did not offer any assistance. The vehicle was not repaired. The failure mileage was 86,000 and the current mileage was 116,000.
The contact owns a 2007 Chrysler Pacifica. The contact started the ignition and had to use extreme force in order to move the shift lever from park to drive. The vehicle was taken to an authorized dealer two times where they informed the contact that the motor mount was fractured. The vehicle was repaired each time. The most recent repair was performed in August of 2012. The failure had not recurred. The manufacturer was notified of the problem. The approximate failure mileage was 85,087.
The contact owns a 2007 Chrysler Pacifica. The contact stated that the vehicle experienced several failures in which the vehicle would fail to accelerate when engaged, the air conditioning was erroneously blowing hot air and the engine would shift when driving at various speeds. The vehicle was taken to the dealer who replaced the fuel tank and the air conditioning system. The motor mount brackets were also replaced by a local mechanic. After the repairs, the gear shifter could not be shifted from park. The vehicle was towed to the dealer who advised that the gear shifter had to be replaced. The gear shifter was not replaced. The manufacturer was made aware of the failure. The failure mileage was not available. The approximate current mileage was 70,000.
The contact owns a 2007 Chrysler Pacifica. The contact stated that while driving at various speeds, the vehicle stalled without warning. The contact mentioned that when the accelerating, the vehicle would jerk abnormally. The failure recurred several times. The vehicle was not taken to the dealer and the manufacturer was made aware of the failure, who did not offer any assistance. The vehicle was not repaired. The failure mileage was 80,000 and the current mileage was 200,000.
The contact owns a 2007 Chrysler Pacifica. The contact stated that the transmission was totally destroyed. The dealer was notified and diagnosed that the failure was due to the motor head, which was an internal failure. The dealer offered no assistance with the repairs. The manufacture was notified and provided a case number. The VIN was not available. The failure and current mileages were 49,000.
The contact owns a 2007 Chrysler Pacifica. The contact stated that the gear shift got stuck in park. The contact took the vehicle to the dealer and was informed that the clip that released the gear shift broke. The dealer replaced the gear shift assembly to correct the failure. The failure and current mileages were 86,000.
Broken motor mount under the front right of motor. Chrysler service contract ([xxx]) said it is not covered under their extended warranty. I feel this can be a dangerous situation. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2007 Chrysler Pacifica. The contact stated that while the brakes were depressed, the vehicle failed to shift properly. The vehicle was taken to a private mechanic where the mechanic confirmed that the transmission was failing and needed to be replaced. The manufacturer was not contacted and the vehicle was not repaired. The failure mileage was 66,000 and the current mileage was 68,000.
From one day to another, the engine light turned on, the oil light turned on, the esp bas light turned on, the car sign with the curved lines under it, and the AWD sign and that's just to name a few. The car was also not reversing and the car was shifting really hard. Took it into the dealer, and they told my mechanic that it was the computer, but they weren't sure if that would even fix the problem because they are not sure if that is the problem. They said I would have to pay for everything and if that didn't fix it I would have to spend more money until they found the actual fix.and the best part is when the car was under warranty they had to reprogram the PCM. Power train:automatic transmission:control module (tcm, PCM). This car has always been kept in tip top shape with its regular maintenance, oil changes and etc... do not know what to do at this point because under the advice of my mechanic, he says this car is way to new to be giving so many problems. All I know is that Chrysler will be hearing from my attorney, because for what I know this is not the first time Chrysler has had problems with their PCM, tcm which is the cars computer. Someone please help!!!! I can not drive this car anymore, I have a 2 year old daughter and I refuse to put her in a car that is going crazy!
My Chrysler Pacifica has several problems with transmission. Recently the transmission wont shift past 2nd. I don't know what to do or how much it cost.
Purchased a used 2007 Chrysler Pacifica (6-speed auto) from Chrysler dealer with around 40K miles. Immediately noticed that the transmission shift points were not what they should be. There were very noticeable bangs when the car shifted gear. Returned car to dealer who stated that there was a service bulletin to reflash shift points. The work was completed and car appeared to shift more normally but still felt some good bumps when shifting. Took car to dealer for second service trip and they stated that motor mounts needed replaced. I searched the internet and found an unending list of identical problems. The motor mounts have failed from 2004 till the present. Something needs to be done about this.
While driving my vehicle (2007 Chrysler Pacifica) begins to stall and shudder. The electronic throttle control light began flashing. The vehicle has had 3 incidents where the vehicle will not start at all, and I was stranded - all related to the etc.
07 Pacifica touring was brought in for transmission shuttering and was told that the torque converter was bad and was a recall, so it's covered under warranty, but 2 motor mounts are "hanging on by rubber" at 70,000 miles. Service claims the two are not related. Motor mounts are not covered under warranty.
A D V E R T I S E M E N T S
- Los Altos, CA, USA