This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
After shifter recall for park function installed: 4 days after install, while backing up from a parking space, car slammed into park violently, could not pull forward or backward without car slamming into park. Dealer could find no problem. 10 weeks later while slowing down at a four way stop intersection, car jerked. When I started into the intersection, screen on dash said transmission service needed, do not put car in N or P, or turn off car, continue to your...traction light and engine light came on. My car would not shift or move. People were swerving and hitting their brakes to avoid a collision with me. Trying to give car gas, and it going into park, finally got to curb. Called dealer, told to turn off car. It went to acc mode and shut off. Tow truck driver could not get car started, he used manual override to load car. Dealer did not diagnose car for 7 days, then said it was dead battery, could not find any problems. Picked up car, drove 37 miles, slowed down to merge onto a county highway, car jerked, and same message came up, same lights came on. Managed to pull off road. Turned off car. It stayed in run mode would not restart. Called dealer, had car towed. When car got to dealer, it started up, they drove it three blocks, said no problem, no code shown. Dealer says it is not the recall fix, I refused to pickup car, afraid to drive it. Told dealer take a 40 mile drive then around town. No word yet
The contact owns a 2014 Chrysler 300. The contact stated that the vehicle was included in and repaired per NHTSA campaign number: 16V240000 (power train). Shortly after the repair, the vehicle's shifter was slipping. The contact stated that the shifter moved into the neutral position on its own while at a stop sign. The contact took the vehicle back to the rancho Chrysler and Jeep dealer where it was diagnosed that the electronic shift lever needed to be repaired. The repair was no longer covered under the recall. The vehicle was not repaired. The mopar manufacturer advised the contact to return to the dealer. The approximate failure mileage was 135,000.
The contact owns a 2014 Chrysler 300. The contact stated that the gear shifter independently moved out of the park position and began to roll. The vehicle came to a stop when it crashed into a cement staircase, which damaged the front bumper. A police report was not filed and there were no injuries. The dealer was not contacted. The manufacturer was notified of the failure. The contact received notification of NHTSA campaign number: 16V240000 (power train) after the failure occurred. The failure mileage was 70,000.
The contact owns a 2014 Chrysler 300. While attempting to refuel the vehicle with the shift lever in park, the vehicle rolled away and crashed into a metal post. The front driver's door was damaged. There were no injuries and a police report was not filed. The vehicle was included in NHTSA campaign number: 16V240000 (power train). The contact stated that there were several instances where the vehicle was thought to be in park, but the shift lever was actually in the reverse position the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 48,327. Updated 06/02/17 vehicle was repaired on 4/05/2017. The contact had paid $500 deductible for repair.
The contact owns a 2014 Chrysler 300. After the gear shift was switched from the park position, the vehicle hesitated to shift and the service transmission and shifter malfunction error messages illuminated. On another occasion, the vehicle hesitated to respond when the accelerator pedal was depressed and the instrument panel became inoperable. The contact also stated that after the vehicle was parked, it failed to restart. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The VIN was included in NHTSA campaign number: 16V240000 (power train). The failure mileage was 29,000.
- Detroit, MI, USA
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I purchased this Chrysler 300 in 2014 and paid cash 25,000 and only have 17,000 because I fear for my life to drive it. On several occasion my vehicle has stopped while in motion without warning and the gear slips from drive to park. While exiting my vehicle after I have parked my car slips into drive causing me to stumble. On two separate occasions I had to call a tow truck to aid me because my vehicle would stop with warning. Once while driving on a highway my car stopped while traveling at a high rate of speed and went into park on its own, I notified the towing company and it had to be towed to a dealership. While at a dealership I was notified of a defect and they stated they would fix it. On a second occasion while attempting to park in my driveway the car continued to put itself in park and while trying to reverse my car went into park. After several attempts I again contacted a towing company where they towed me to another dealership where they again attempted to fix the transmission. Again after 2 years I am still fearful to drive my vehicle. I have made attempts to contact the dealership to no avail. My vehicle continues to move from drive to park and vise versa. Please help I have no other means of transportation, my husband has recently been diagnosed with prostate cancer and I need this vehicle in order to work and take him to his doctor's appointment. At this rate we will both need doctors if I'm not dead first. This is my final attempt to get assistance with vehicle maintenance and repairs. Although the dealership has made attempts to remedy this situation, I continue to have problems with the transmission. I am completely terrified to drive my vehicle each time I drive.
The contact owns a 2014 Chrysler 300. The contact received notification of NHTSA campaign number: 16V240000 (power train); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2014 Chrysler 300. While the vehicle was parked with the gear selector in the park position, it rolled away in reverse. The failure recurred on numerous occasions. The vehicle was taken to a dealer, but was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 1,000. Updated 12/20/16 the consumer stated the vehicle rolled while exiting the vehicle. On a separate occasion, the vehicle rolled while in park, as passengers were entering and exiting the vehicle. The dealer was unable to correct the problem. Updated 12/22/16.
I got into my car which was parked inside my house garage. I put the car in reverse and moved about 1 to 2 feet back - but had to stop the car as my brother wanted to get into the car. I put the car in "park". as he was getting into the passenger side of the car I started to get out of the car as I wanted to get a towel on my garage shelf. However, before my brother could close the door the car started rolling backwards out of the garage. I was already out of the car when it was moving backwards so I could not get back into the driver's seat -so instead I reach down and pressed the brake pedal with my hand. But it was too late. The passenger door got caught on the garage wall and was bent backwards. The passenger door is now damaged, bent in two places and does not closed correctly.
I have received a recall for a part in my car that is a safety issue in July. That was the 2nd letter I received and the dealer is still unable to make a fix on the issue.
The contact owns a 2014 Chrysler 300. The contact received notification of NHTSA campaign number: 16V240000 (power train) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2014 Chrysler 300. The contact stated that the vehicle independently shifted to neutral while the vehicle was being stopped. The failure occurred without warning. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 8,000.
The contact owns a 2014 Chrysler 300. When the vehicle was placed in park, it began to independently roll away. As a result, the contact was dragged several feet and sustained body injuries that required medical attention. The failure occurred twice. The manufacturer sent engineers to diagnose the vehicle; however, the cause of the failure could not be determined. The contact received notification of NHTSA campaign number: 16V240000 (power train) after the failure occurred. The failure mileage was approximately 19,000.
The contact owns a 2014 Chrysler 300. The contact stated that the vehicle was previously repaired per NHTSA campaign number: 16V240000 (power train); however, the vehicle was still experiencing the same failure. The contact stated that the vehicle slipped out of park several times after being repaired. The contact notified the dealer, but had not received an alternative repair solution. The failure mileage was 10,000. Updated 10/04/16 updated 08/22/2017
The contact owns a 2014 Chrysler 300. The contact received notification of NHTSA campaign number: 16V240000 (power train); however, the part to do the repair was unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2014 Chrysler 300. The contact had not experienced a failure prior to the vehicle being repaired per NHTSA campaign number: 16V240000 (power train). The contact stated that the vehicle independently shifted into neutral from park several times without warning. The dealer was notified of the failure and provided no solution. The manufacturer was notified of the failure. The failure mileage was not available. Updated 10/04/16
2014 Chrysler 300 C. consumer writes in regards to transmission electronic shift lever recall notice. Consumer had accident after vehicle shifter lever was placed in park and ignition key removed. The consumer stated he had been away from the vehicle for 15-20 minutes, when he was informed the vehicle had crashed into a front door of a business. Recall # 16V240000. The consumer has since traded the vehicle.
The contact owns a 2014 Chrysler 300. The contact received notification of NHTSA campaign number: 16V240000 (power train). The dealer scheduled an appointment for the vehicle to be serviced per the recall; however, after the contact arrived at the dealer, she was informed that the required part was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available...updated 09/20/16 the consumer sold the vehicle on August 6, 2016. Updated 09/26/16.
The contact owns a 2014 Chrysler 300. After the vehicle was repaired per NHTSA campaign number: 16V240000 (power train) and while driving at a very low speed to park, the contact opened the front driver's door to guide the vehicle, but the gear shifter independently shifted into park. The failure recurred on numerous occasions. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 3,600. Updated 09/22/16
On July 17 2016 I drove in a car wash parking lot.I stopped and shifted from drive to park. I took my foot off of the brake and I was in the motion to turn off the engine. But the car was in reverse and moved several feet in reverse hitting a steel post in the ground causing damage to the rear of my car. The transmission when from drive to neutral to reverse but not into park. There were two people standing near my car when this happened. If they would have been behind my car it have been a possible serious injury. I sent a email on July 18 2016 mopar assistance center explaining the accident but I never received any response from them.thank you [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
A D V E R T I S E M E N T S
- Bakersfield, CA, USA