This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2012 Chrysler 300. While driving 12 mph, smoke was seen coming from under the hood. There were no warning indicators illuminated. The contact was able to pull over to the side of the road and turned off the vehicle. The fire was extinguished by an independent mechanic. No injuries were sustained. The contact stated that the vehicle was inspected by an independent mechanic who diagnosed that the alternator needed to be replaced. The vehicle was not repaired. The local Chrysler dealer was not contacted for diagnostic testing or repairs. The contact stated that the VIN was not included in NHTSA campaign number: 17V435000 (electrical system). The manufacturer was not notified of the failure. The failure mileage and VIN were unknown.
2012 Chrysler 300. Consumer writes in regards to T-36 alternator safety recall. The consumer stated the manufacturer exceeded a reasonable amount completing the recall repair.
The contact owns a 2012 Chrysler 300. While driving various speeds, the air bag warning indicator illuminated. The vehicle was taken to the dealer (central avenue Chrysler Jeep Dodge Ram located at 1839 central park ave, yonkers, NY 10710; (914) 961-5400) where it was diagnosed that the driver side air bag harness needed to be replaced. The vehicle was repaired, but the failure recurred several other times on different occasions. The vehicle was taken to the same dealer where it was diagnosed that the aig bag wire needed to be connected. The vehicle was repaired. Recently, while in the parking lot, the air bag warning indicator illuminated. The vehicle was not taken to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 71,441. Updated 11/07/17 the consumer stated the alternator began to smokeso much the fire department was called. The electrical system and tire pressure system failed. The consumer was advised the vehicle shut down due to a computer system failure.
While driving with my children, the cars warning lights lit up and alarms started beeping. The service engine light came on as well as the fcw off message, I smelled smoke and heard a whiring sound. After pulling in my driveway, I popped open the hood and found nothing out of the ordinary. 20 minutes later I started up the car and started driving, again without any issue. When coming back home (4 mile round trip), I heard a whiring sound again, smelled smoke and lights and alarms again. Fortunately, I was pulling into the driveway. At this point, I could see smoke coming from under the hood. I popped the hood and saw smoke billowing from the area of the alternator. After the smoke stopped I attempted to start the car to move it and roll up windows but could not, the car had no power. After researching the issue, I was glad to see that there was a recall on the alternator for my car. However, I was disappointed to learn that my VIN was not included in the recall. After further research, I determined that the recall was only for the 160 amp alternator, my car has the 180 amp. This alternator failed in the exact same way as the 160 amp alternators. I was very lucky that this happened while turning into my driveway and not a busy intersection. Since this was not part of the recall, I am now out $1000. I have read similar stories of the exact same issue with the 180 amp alternators. This is a safety issue, please help.
The contact owns a 2012 Chrysler 300. While driving 5 mph, the vehicle stalled without warning. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the alternator failed and needed to be replaced. The vehicle was not repaired. The vehicle was not included in NHTSA campaign number: 14V634000 (electrical system). The manufacturer was made aware of the failure. The approximate failure mileage was 75,000.
- Mountain House, CA, USA
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The contact owns a 2012 Chrysler 300. While idling at a traffic light, the contact noticed smoke under the hood of the vehicle. The contact pulled over, raised up the hood, and noticed smoke rapidly exiting the alternator. The vehicle was towed to the dealer and repaired. The failure mileage was 46,042.
The contact owns a 2012 Chrysler 300. While driving 40 mph, the vehicle began to decrease in speed while the accelerator pedal was depressed. In addition, the steering wheel seized, the vehicle stalled, and numerous warning indicators illuminated on the instrument panel. The vehicle was towed to a dealer where it was diagnosed that the alternator failed and needed to be replaced. The vehicle was not repaired. The VIN was not included in NHTSA campaign number: 14V634000 (electrical system). The manufacturer was notified of the failure. The failure mileage was approximately 55,000.
The contact owns a 2012 Chrysler 300. While pulling out of the driveway, smoke emitted from the interior vents and hood. The contact noticed a small fire under the hood and all the warning lights illuminated on the instrument panel. The vehicle was towed to the dealer where it was diagnosed that the alternator failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The VIN was excluded from NHTSA campaign number: 14V634000 (electrical system). The failure mileage was approximately 82,000.
The contact owns a 2012 Chrysler 300. While driving approximately 15 mph, the vehicle shut down completely without warning. The contact and her son pushed the vehicle to the side of the road. The vehicle was later towed to a local dealer where it was diagnosed that the alternator needed to be replaced. The manufacturer was made aware of the failure and stated that there was no recall. The failure mileage was 92,000.
The contact owns a 2012 Chrysler 300. While driving 25 mph, various warning lights illuminated and the vehicle stalled. The contact was able to park, but the vehicle failed to restart. The vehicle was towed to an independent mechanic where it was diagnosed that the alternator failed and needed to be replaced. The vehicle was not repaired. The contact stated that the VIN was not included in NHTSA campaign number: 14V634000 (electrical system). The manufacturer was made aware of the failure. The failure mileage was 45,019.
The contact owns a 2012 Chrysler 300. While driving at various speeds, the vehicle stalled without warning. The contact also stated that there were braking issues due to the failure of the rotors. The rotors were replaced every 20,000 miles. The vehicle was towed to the dealer where it was diagnosed that the alternator failed and needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failures. The failure mileage was 89,000.
The contact owns a 2012 Chrysler 300. While driving approximately 40 mph, the steering wheel seized and the engine stalled without warning. The vehicle was towed to the dealer where it was diagnosed that the alternator failed and caused the transmission and other systems to fail. The vehicle was repaired. The manufacturer was made aware of the failure and stated that the VIN was not included in NHTSA campaign number: 14V634000 (electrical system). The failure mileage was approximately 55,302.
The contact owns a 2012 Chrysler 300. The contact stated that while driving at 20 mph, the vehicle lost power and stalled without warning. The contact stated that when the hood of the vehicle was opened, the alternator was smoking, however there was no fire present. The vehicle was towed to the dealer to be diagnosed. The contact was informed that the alternator needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and the vehicle was not included in NHTSA campaign number: 14V634000 (electrical system). The approximate failure mileage was 30,000.
The contact owns a 2012 Chrysler 300. The contact stated that while driving at approximately 15 mph, unknown warning lights illuminated and the vehicle stalled. The vehicle was towed to the dealer where it was diagnosed that the alternator drained the battery. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 58,000.
The contact owns a 2012 Chrysler 300. While driving approximately 60 mph, the battery sensor light suddenly illuminated and the vehicle began to lose power and sputter. While backing out of the driveway, the vehicle stalled. The vehicle was examined by and independent mechanic who determined that the alternator was faulty. The alternator was replaced and the failure was remedied. The manufacturer stated that the vehicle was not included in NHTSA campaign number: 14V634000 (electrical system). The contact stated that the vehicle experienced the same failure listed in the recall. The failure mileage was 48,000.
The contact owns a 2012 Chrysler 300. While driving at approximately 65 mph, the battery saver low light illuminated on the instrument panel. Shortly after, the battery light illuminated. The vehicle stalled and was not able to restart. The failure occurred one time. The vehicle was towed to the dealer, where it was diagnosed that the alternator needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 73,000.
The contact owns a 2012 Chrysler 300. While the vehicle was stopped, there was smoke coming from the front of the vehicle. As a result, the vehicle stalled without warning. The vehicle was taken to an independent mechanic where it was diagnosed that the alternator needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and stated that the VIN was not included in NHTSA campaign number:14V634000 (electrical system). The failure mileage was 100,000.
The contact owns a 2012 Chrysler 300. After the vehicle was turned off, the engine continued to run. The vehicle was taken to an independent mechanic who diagnosed that the alternator needed to be replaced. The vehicle was not repaired. The contact was aware of NHTSA campaign number: 14V634000 (electrical system); however, the VIN was not included. The manufacturer was notified of the failure. The failure mileage was 132,000.
The contact owns a 2012 Chrysler 300. While at a complete stop, the electrical system failed and caused the trunk to open on its own. The radio system and all electrical function failed and the engine stalled. The vehicle was towed to the local mechanic who performed a diagnostic test, which located the failure at the alternator. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 91,000.
The contact owns a 2012 Chrysler 300. While driving approximately 25 mph, the vehicle stalled without warning. The vehicle was towed to the dealer who diagnosed that the alternator and battery needed to be replaced. The vehicle was repaired. The vehicle was not included in NHTSA campaign number: 14V634000 (electrical system). The manufacturer was notified of the failure. The approximate failure mileage was 36,500.
A D V E R T I S E M E N T S
- Oxnard, CA, USA