This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2012 Chrysler 300. The contact stated that while the driver attempted to drive the vehicle, the battery saver mode, the anti skid control and ABS warning light illuminated on the instrument panel then un-illuminated. The contact also stated that there was a clicking sound coming from behind the glove box, also a burning electrical odor was coming from under the hood while the vehicle was parked. The vehicle was then driven to the contacts residence and when attempting to turn the vehicle on, the vehicle failed to start. In addition, the contact stated that when the vehicle was parked in the driveway, the strong odor of electrical burning persisted. The contact called the manufacturer and was informed that it was not their problem and to take vehicle to a dealer to have the vehicle diagnosed. The contact called frank fletcher Chrysler dealer, located in sherwood ar, where they informed the contact that they would pick up the vehicle. The vehicle was not diagnosed or repaired. The VIN was not included in NHTSA campaign number: 14V634000 (electrical system). The approximate failure mileage was 75,906.
The contact owns a 2012 Chrysler 300. While driving various speeds, the air bag warning indicator illuminated. The vehicle was taken to the dealer (central avenue Chrysler Jeep Dodge Ram located at 1839 central park ave, yonkers, NY 10710; (914) 961-5400) where it was diagnosed that the driver side air bag harness needed to be replaced. The vehicle was repaired, but the failure recurred several other times on different occasions. The vehicle was taken to the same dealer where it was diagnosed that the aig bag wire needed to be connected. The vehicle was repaired. Recently, while in the parking lot, the air bag warning indicator illuminated. The vehicle was not taken to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 71,441. Updated 11/07/17 the consumer stated the alternator began to smokeso much the fire department was called. The electrical system and tire pressure system failed. The consumer was advised the vehicle shut down due to a computer system failure.
The contact owns a 2012 Chrysler 300. The contact stated that the vehicle experienced a sudden loss of power and stalled. The vehicle was unable to be driven and was left on the side of the road. The dealer (orlando Dodge Chrysler Jeep Ram, 4101 w colonial dr, orlando, fl 32808, (407) 299-1120) was contacted and was unable to determine if the vehicle would be included in a manufacturer recall. The VIN was not included in NHTSA campaign numbers: 17V435000 (electrical system) and 14V634000 (electrical system) although the failures were identical. The contact was waiting on the manufacturer to determine if the vehicle would be included in a recall. The manufacturer was notified of the failure. The failure mileage was not available.
As I was driving my radio cut off an tge message was battery saver mode so I proceeded to drive an smell a something burning plus my wipers started to move on its on I try to put the car in park but it wouldn't allow me to do so but when I got it under control I left my hood an the alternator was smoking so when I did my research it was a recall on these vehicles so I'm trying to find out can this problem be fix!
Came out to my car and smoke was coming out from the hood, opened it up smell was comng from the altenator, smelt like burnt plastic. My eletrical went out no way of starting car up and had to open manually with car key to get in.
- Honolulu, HI, USA
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The contact owns a 2012 Chrysler 300. While driving approximately 35 mph with the radio on, the radio turned off without warning. The battery saver message was displayed and the ABS and traction warning indicators illuminated. The contact stated that the vehicle did not lose power, but hesitated while driving home. The contact researched the issue online and found NHTSA campaign number: 14V634000 (electrical system). All star Dodge Chrysler Jeep Ram (11503 St charles rock rd, bridgeton, mo 63044 (314) 291-2050) confirmed that the VIN was not included in the recall. The manufacturer also confirmed that the VIN was excluded from the recall. No further assistance was offered. The failure mileage was 90,000.
Driving at night. Noticed car was" whining" and emitting burnt plastic odor. Lights dimmed. Information (evic) screen reported "battery saver mode". checked car upon arriving home. Burnt odor from location of alternator.
The contact owns a 2012 Chrysler 300. The contact stated that the vehicle suddenly stalled without warning, the vehicle was towed to a dealer (J1 automotive repair incorporated, 591 S main St, lombard, il 60148, (630) 932-4427) and the alternator assembly was replaced. The dealer and manufacturer stated that because the alternator assembly was 180 amps, it was excluded from NHTSA campaign number: 14V634000 (electrical system), although the vehicle exhibited the same failure related to the recall concerning the 160 amp alternators. In addition, a new recall was issued: NHTSA campaign number: 17V435000 (electrical system). The manufacturer was notified of the failure. The approximate failure mileage was 60,172. Updated 08/31/17 the consumer stated the trunk release was malfunctioning as well.
Limited edition 75th anniversary mopar. Continually blows the 25 amp fuse for the acc, anti-sway, & and systems. Alternator has caught fire on on one occassion. Chrysler either doesn't care or does not possess the expertise to resolve the problem. Battery & alternator replaced after fire. 4091 miles later I am experiencing the same blown fuse problem. Chrysler "independant" investigator from eaa (mike sobiecki) filed report to Chrysler a few weeks ago. No call from Chrysler to me regarding this issue (there is a Chrysler case number on this). I need help. I work out of state and I-ve already broke down during interstate travel on I-10.
Car had no issues. Was driving and all of a sudden out of no where everything in car was flickering on and off. Speedometer was going up and down and couldn't steer car. The smell was like something was on fire. Thought it was battery (even though there was no issues before) bought a new battery and the burning and smoke was worse. Couldn't even drive it home. This is a common problem w this vehicle yet this VIN isn't included in the recall.
The contact owns a 2012 Chrysler 300. While driving 10 mph, the vehicle stalled without warning. The vehicle was towed to an unknown Chrysler dealer in bronx, New York where it was determined that the alternator and the battery failed. The vehicle was not repaired. The manufacturer was not made aware of the issue. The failure mileage was 40,000. The VIN was not available.
Alternator went out without any warning. Battery was drained by alternator had no warning. I drive to work and everything was fine had no warning lights on that anything was malfunctioning in the car. When I tried to leave work I couldn't I was not even able to get into the car. Bought a new battery the next day and alternator drained that one too so had to go get the alternator replaced.
While driving my Chrysler 300 shut down no electrical power unable to put the car in park no warning signs and stopped in traffic. Unable to use hazard alights as well.
The contact owns a 2012 Chrysler 300. The contact stated that the passenger side tail light fractured without warning. The vehicle was already at the dealer (stephen wade Chrysler Jeep Dodge Ram Fiat 1724 hilton dr, St george, Utah 84770) where it was being serviced for an existing recall. The dealer diagnosed that the stop tail turn lamp failed, which caused the tail light to melt. The tail light needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted or made aware of the failure the failure mileage was approximately 42,000. Updated 08/23/17 updated 11/06/2017
The contact owns a 2012 Chrysler 300. While driving approximately 25 mph, several warning alerts were present on the instrument panel and the vehicle suddenly shut down. The vehicle was taken to an independent mechanic who diagnosed that the alternator was faulty and needed to be replaced. The vehicle was repaired. The local dealer momentum Chrysler of fairfield, California was notified of the failure and stated that the VIN was not included in NHTSA campaign number: 14V634000(electrical system). The contact was informed that the recall only included the 160 amp alternators. The manufacturer was not notified of the failure. The failure mileage was 42,000....updated 11/15/17
My cars radio went out first then ac blowing warm air then all gauges going crazy and had a burning smell of plastic. Was on a city street came up to stop sign and car just died. This could of been very dangerous. Thank goodness I wasn't on highway. I am told it is my alternator and this should be included with other recalls of alternators. I see they do have recalls on 2012 Chrysler 300 for alternator, but my VIN # isn't included in the recall, but should be included.
Had alternator and battery replaced today 06/30/2017 due to shortage. Noted numerous internet complaints about this for Chrysler 300. There is a safety recall that includes 'certain' 2011 thru 2014 Chrysler 300's ("P60 / NHTSA 14V-634...fca has decided that a defect, which relates to motor vehicle safety, exists in certain 2011 through 2014 model year Dodge durango, Chrysler 300, Dodge challenger, Dodge charger and 2012 through 2014 model year Jeep Grand Cherokee vehicles equipped with a 3.6L engine and a 160 amp alternator.") I checked with my local Chrysler dealership and the NHTSA VIN recall look-up tool and my car has no open recalls. However, I do not find it a coincidence that my car has this problem if other Chrysler 300's are having the problem enough to generate a recall. I had the battery and alternator replaced at a local repair company for $962 and some change. As the safety recall warns and denotes the possibility of... "the driver will have limited or no detection of the alternator failing, which can result in vehicle shutdown while driving"... this is exactly what happened to me at an intersection in heavy traffic on 06/29/17. I think my VIN should be included in the safety recall and Chrysler should be responsible for the repairs. Thank you for your time.
My battery light came on when I was leaving the grocery store. About a mile away I stopped at stoplight at a busy intersection on the highway and dash lights started coming on and off, radio and ac coming on and off and then car dies and will not restart. After 5 or 10 minutes get it restarted and will barely move. Luckily there was an auto parts store just around the corner. When I pull in the parking lot, car will not shift out of drive, will not shut off, wind shield wipers come on and won't go off, gauges all going crazy and have to use emergency brake so my car won't run through the front of the store while I go into store to get help. The guy hooks up to diagnostic device and it gives a read error. (hooks up to another car and no error). Finally get car to shut off after about 20 minutes. He tests battery and comes back low. New $200 battery and starts up fine, everything working again. Pull out of parking lot and start smelling something burning, smoke coming through vents, weird sound. Pull over and same things happen - gauges going crazy, wipers on, won't shift out of drive, won't turn off. Get out of car and take key out with me and wipers come on. Have to take out fuse to get them to go off. Lights come on. Have to disconnect battery to get them off - all of this when the key is not even in the car! $60 to have car towed to shop and $600 to have alternator replaced. Why is the 180 amp alternator not part of the P60 recall when it is having the same exact issues as the 160 amp alternator that was recalled"?" I keep seeing others saying they keep having the alternator go out again even after they replace it. I have had this car for 5 years and never and problems with it other than general maintenance stuff. I don't not feel safe driving it any longer.
Battery and alternator went completely out at 78500 miles with no warning signs at all. Drove to work and had no lights to indicate anything was failing in the car when I went to go home at 3am. I couldn't get into the car because battery was dead. Had to lay out of pocket for a new battery and alternator plus labor when I had just purchased the car 3 months ago.
A D V E R T I S E M E N T S
- Maumelle, AR, USA