This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
A couple of years ago my passenger head restraint deployed while parked and would not reset. I was charged $652 to re place. Chrysler later reimbursed me for this expense and extended my warranty for this for one year. Two days ago the driver side activated while the car was parked. That means the warrant extension had passed. Did some research and this is a common problem caused by the weakening of the plastic that is under pressure of the retaining springs. This problem not only affects the Chrysler 200, but 300s and several keep and Dodge vehicles manufactured between 2010 and 2015. It is just by the grace of God no one has been injured. Mileage was 78000 the first time and 106500 the second time
Traction control and power train light on dashboard, are blinking and the car itself will not accerlerate. This is the 2nd time in 3 months it has happened.
My wife and daughters almost died in a car accident due to the apparent failure of this vehicle. We were driving on an HWY at night and the car just died out of nowhere. Dash started to flash and just died. We initially thought that it was the mechanic that had just fixed the car but after an investigation concluded that it was not anything they could have done. My family sustained life-threatening injuries and almost did not make it out alive as thee were rear-ended by a truck. Then on top of it when they were hit no airbags deployed which is what caused the injuries to be so much worse. After reading multiple complaints on NHTSA about the same issue for the same year and make I am baffled that this issue has not been addressed. I almost lost my family.
Vehicle was at detail shop - parked. Employee moved seat to access back and drivers side head rest deployed. There was no collision. Unable to reset, as part is broken. Appears to be a major safety concern which could lead to an accident. I will be attempting to address this issue quickly as it represents a major safety problem. It is available for inspection for now. Had this happened while driving I believe an accident would have resulted. I will be contacting the dealer and an independent shop on Monday. At this time it has not been inspected by anyone official. No warning signs were noted.
- Irmo , SC, USA
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Passenger side headrest falls apart exposing the passenger side airbag. On 10/01/2019 dealer states airbag needs replaced and is not under warranty or recall. Dealer refuses to pay for the repair.
Was stopped at a stop light when my passenger airbag deployed. Chrysler said the part alone would be $550 to fix - this should be covered under warranty, and ultimately, should not even be happening. Someone could have been seriously injured! I'm planning on trading in my car in the next couple weeks to avoid more issues like this; terrible terrible company.
I do not have an takata recall letter, however my airbag light goes on and off as I am driving. There is no recall for a sensor or anything concerning the light, so I have to contact Chrysler to see how to handle the situation.
The contact owns a 2014 Chrysler 200. While stopped at a red light, the driver's side head rest inadvertently deployed. There were no warning indicators illuminated. The contact sustained a minor headache that did not require medical attention. Galeana Chrysler Dodge Jeep Ram Fiat (14375 S tamiami trail, fort myers, fl 33912) was contacted and the vehicle was awaiting diagnostic testing. The manufacturer was not notified of the failure. The failure mileage was 105,027.
Takata recall, catalytic converter recall, car airbag deflated, I called my dealer, bud's Chrysler Dodge. I could get a loaner car for the days they needed this repairs because I did not buy my car there. I need a replacement vehicle for 2 days because I travel outside the area with my job all the time. The car has been putting out some unwanted fumes and exhaust emissions at certain times as well.
I had recal done on my car and my airbag light is still on. Code was read and it is for a short in the drivers seat. Recall notice does state this issue. My car is not fixed
Takata recall, have contacted the dealership many times since the recall back in 2016 and keep getting told that the parts are not available and then told that they were available when they are not, I have tried many times to get this fixed but the dealership is refusing to fix it just because I keep getting told that they would order the part and nothing gets done. I am starting to get aggravated and concerned for the safety of me and my family while driving. I am regretting that I purchased a Chrysler snd don't want to purchase another one again. I use to think highly of Chrysler and their products but dealing with this and causing a major headache has changed mind to not buy again. Just because of the way that I have been treated, my mom has the same recall on her Ford and Ford is paying for her to have a rental while they wait for the parts to be available for hers to be fixed. That to me tells how much they care about the safety for their customers. I have been driving around for 2 years with this recall just for nothing to be done. If I could take the car back and be able to get me different vehicle like a Ford, Chevy I would. This has been a nightmare.
2014 Chrysler 200. Consumer writes in regards to occupant restraint controller safety recall. The consumer stated the vehicle's airbags was repaired under recall. The airbag light illuminated after the repair was completed. The consumer was informed it was not due to the recall repair, but the clock spring failed.
Recall S61. I purchased my car at carmax in 2017. Took it in last week for radio. They sent it to newark Chrysler Jeep on cleveland ave in de. While it was there I had ask to have recalls fix. According to my paper work it was completed on July 5th. Well today is July 11th and it still says I have the same recall on my car. I contact carman they went and pick up my car and took it to brandywine Chrysler where it still is. I have paperwork from newark saying they fix the recall. I'm very mad that it says its done but really hasn't. this is a recall something very serious as to that with seatbelt. No dealership should ever do this. Carmax has also stated to me they will be taking action with newark also regarding this.they had also stated they replaced my radio which they didn't.
Takata recall. The airbag light keeps coming on and off on the dash, sometimes when I go to break. I have had it tested to make sure what it is. I was told by stark's it is a sensor in my headrest that is part of the airbag system, if it is on and I have a wreck they will not deploy. Started in may and is still going on.
The contact owns a 2014 Chrysler 200. The contact stated that the vehicle experienced a loss of electrical power while being operated at various speeds. The contact also stated that the vehicle intermittently experienced difficulty starting. Furthermore, the air bag and service shifter warning indicators illuminated. Clovis Chrysler Dodge Jeep Ram (395 West herndon ave, clovis, ca) was contacted, but the cause of the failures could not be determined. The manufacturer was not notified. The failure mileage was approximately 100,000.
The contact owns a 2014 Chrysler 200. The contact received notification of NHTSA campaign number: 16V668000 (seat belts, air bags); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called anderson Chrysler (5711 E state St, rockford, il 61108, (815) 229-2000) and was informed that the part was unavailable; however, she would be added to the waiting list. The manufacturer was notified.the contact had not experienced a failure. Parts distribution disconnect.
A D V E R T I S E M E N T S
- Jacksonville, FL, USA