This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2014 Chrysler 200. The contact stated that a rear passenger was trapped in the seat belt and had to be cut out by the fire department. The contact received notification of NHTSA campaign number: 16V668000 (seat belts, air bags). The contact went to aventura Chrysler and Jeep in miami, fl and was informed that parts were not available to repair the vehicle. The contact stated that the vehicle was confirmed to be included in the takata recall, but it no longer showed up under the VIN although it wasn't repaired. The manufacturer was contacted about both failures, but was unable to provide any assistance. The failure mileage was 11,000.
Car was drove 46 miles to work. When exiting car, for no reason the head rest splits into two pieces. I believe this car was manufactured using the recalled part (N38) or the replacement part was no better than the original. The vehicle was not moving, is in perfect condition, has no pings or scars. Community Chrysler/Dodge/Jeep in martinsville, in. Was of no help, their solution was spend $255 to change from driver to passenger, order a new head rest $388 on a three month back order and another $255 to install once arrives. There is instructions to reset, but the dealership said they tried to reset and could not accomplish. If reset, would it split apart again" should families risk lives being used as test dummies for the auto industry possibly killing your own family and others in oncoming traffic, while your neck is snapped forward and distracting your driving"
The contact owns a 2014 Chrysler 200. The contact stated that the recall notice for NHTSA campaign number: 16V668000 (air bags, seat belts) was received in September of 2016. After contacting the dealer (jim quick Chrysler in tucson, Arizona) and the manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were still not available and no estimated time for receiving the parts could be provided. Also, when applying the brakes, a squeaking noise was present. The vehicle was taken to the same dealer where it was diagnosed that the brake pads were faulty and had separated into several pieces. The pads were replaced and the failure was remedied. The cause of the failure was not determined. The failure mileage was approximately 10,000.
The contact owns a 2014 Chrysler 200. The contact received notification of NHTSA campaign number: 16V668000 (seat belts, air bags); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called cabral Chrysler in manteca ca 95337 who stated that the remedy part needed for the repair was not available. The manufacturer was not contacted and made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2014 Chrysler 200. The contact received notification of NHTSA campaign number: 16V668000 (seat belts, air bags); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer and manufacturer were not contacted. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 09/06/17 updated 09/12/2017
- Omaha, NE, USA
Search CarComplaints.com for these popular complaint phrases...
The contact owned a 2014 Chrysler 200. While driving in the rain, the speed was unknown because the speedometer failed. The contact rear ended the preceding vehicle that had stalled and there were no warning indicators illuminated. The air bags failed to deploy. A police report was filed. The contact sustained a fractured right hip, bruising, lack of motion in the right wrist, a fractured left pelvis, bruising to the left knee, and severe bruising to the chest from hitting the windshield. Medical attention was received. The vehicle was towed to superior towing company (2385 sw 66th terrace, davie, fl, 33317) where is was declared totaled by the insurance company. The contact stated that she never received notification of NHTSA campaign number: 16V668000 (air bags, seat belts) and was not made aware of the recall notification until July 19, 2017 after searching online. The failure mileage was approximately 53,000....updated 08/07/17 updated 08/11/17
First I have noticed my car delays and jerks when putting it into gear. This happens mostly in the winter. More recently my car tried to accelerate a couple times while my foot was on the brake. I took it into the dealership to have it repaired and they stated because they could not make the car do the same thing, they could not fix the problem. Second the recall on the air bags and seat belts was first published almost a year ago. This is my only vehicle and I have two children that are placed in that vehicle. I am scared for them as well as anyone that is in my car if I am to get into an accident. This is far too long to know about a problem and not fix it. I was going to trade in my car and try to lease another vehicle. Well now I can not do that as my car is only worth about $5,000 even though it is in excellent condition. I still owe about $12,000. So now I am left to drive an unsafe car that is known to be unsafe and nothing is being done about it.
"takata recall". I feel very unsafe with this car and am afraid to allow any passenger ride due to this problem. I need to sell my car for my work and I am unable to trade in, even to Chrysler without a huge reduction in the value due to this recall. I received a letter in Oct 2016 informing me about the recall. I was told by Chrysler customer service that the part will be available in June 2017. When I called in June 2017, I was told August or September of 2017. Each week and month that this is delayed, my car is depreciating and I am losing money by not being able to trade it in for my job. I cannot believe 1.4 million people are accepting this delay by Chrysler. I would be happy to trade it in at its value, but not for less than it is worth. What can I do?
The contact owns a 2014 Chrysler 200. The contact received notification of NHTSA campaign number: 16V668000 (seat belts, air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact spoke with the dealer (landmark Chrysler Dodge Jeep Ram of atlanta 5745 peachtree industrial blvd, atlanta, ga 30341) who stated that parts were not available and they were waiting for the manufacturer to send parts. The manufacturer was made aware of the issue and stated that parts would be available in January and March. When contacted again, the manufacturer stated that parts would be available in June; however, parts were not available in June. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata inflators I contacted Chrysler over 2 months ago complaining that this problem had not been resolved. The response at that time was the parts would be available after May 6 2017. The dealor says they have received the parts yet. Thy further state that the computer has been set to not deploy. Do I have to seek legal service to resolve?
The contact owns a 2014 Chrysler 200. The contact received notification of NHTSA campaign number: 16V668000 (seat belts, air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Hawk auto dealer was contacted at 708-366-1001 and confirmed that the part was not yet available. The manufacturer confirmed that the part was not yet available and did not know when it would arrive. The contact had not experienced a failure. VIN tool confirms parts not available.
Manufacturer failure to supply a timely remedy to existing NHTSA recall number 16V-668. This recall was first issued Sep 13, 2016. Situation is still unresolved as of May 27th, 2017... 8 months later.
Takata recall. The contact owns a 2014 Chrysler 200. The contact received notification of NHTSA campaign number: 16V668000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was made aware of the issue and did not know when the parts would be available. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2014 Chrysler 200. The contact received notification of NHTSA campaign number: 16V668000 (seat belts, air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. A dealer was contacted and stated that the parts were not available. The contact had not experienced a failure. VIN tool confirmed parts not available. Updated 08/04/17
The contact owns a 2014 Chrysler 200. The contact's vehicle was rear ended by another vehicle traveling at a high rate of speed and failed to apply the brakes. The air bags failed to deploy. The contact's vehicle crashed under the rear of a bus upon impact. The vehicle was towed to a collision center and the other vehicle's insurance company repaired the cosmetic damages. A police report was filed. The driver sustained whiplash and bruising, which required medical treatment. The contact received notification of NHTSA campaign number: 16V668000 (air bags) two months after the crash. The crash was reported to the manufacturer, but the parts had not yet been supplied to the dealer. The recall repair was not remedied within a reasonable time frame. The failure mileage was not available. VIN tool confirms parts not available. Updated 07/11/17 updated 10/11/2017
The contact owns a 2014 Chrysler 200. The contact received notification of NHTSA campaign number: 16V668000 (seat belts, air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer and manufacturer were not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2014 Chrysler 200. The contact received notification of NHTSA campaign number: 16V668000 (seat belts, air bags); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2014 Chrysler 200. The contact received notification of NHTSA campaign number: 16V668000 (air bags, seat belts) however, the part for the recall repair was unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced any failure. The manufacturer was made aware of the issue. VIN tool confirms remedy not yet available.
Received recall on airbag and seat belt issue in Sept 2016 and dealerships still do not have parts to repair this issue. The airbag light recently came on in my car so I took it in to tom O'brien Chrysler, indpls, in 46240. They informed me that they would have to possibly charge $125 diagnostic fee to determine whether it's this issue or not. Regardless, the owner's manual says it's dangerous and should be addressed immediately. Mean while I am driving an unsafe vehicle til parts are available, which may or may not be available in June. Chrysler should provide a vehicle until my car can be repaired. This must be going on at a national level. Why hasn't this been addressed before now? I need my car everyday. I am also traveling the end of may out of state and cannot drive an unsafe vehicle. I am unable to fly, I have meniere's disease. I am a disabled veteran and a car is my only transportation. Please help me get this resolved asap.
A D V E R T I S E M E N T S
- Miami, FL, USA