This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2012 Chrysler 200. The contact received notification of NHTSA campaign number: 16V668000 (seat belts, air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was contacted by email at recall@mopar.com and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Recall was issued in September 2016, for; "vehicles may experience loss of air bag and seat belt pretensioner deployment capability in certain crash events due to a shorting condition resulting in a negative voltage transient that travels to the occupant restraint controller via the front impact sensor wires." It is now July 2017, without an estimated repair time nor when or how the situation could be fixed.
Vehicle was recalled ten months ago (16V-668). Parts are still not available. Local Chrysler dealership is stating parts will not be available until 2018. Make Chrysler fix this safety concern!
The contact owns a 2012 Chrysler 200. The contact received notification of NHTSA campaign number: 16V668000 (air bags, seat belts). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer and manufacturer were not contacted. The contact had not experienced a failure. VIN tool confirms parts not available. The consumer stated the vehicle was repaired.
The contact owns a 2012 Chrysler 200. The contact stated that the recall notice for NHTSA campaign number: 16V668000 (air bags, seat belts) was received in September of 2016. After contacting the manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were still not available and no estimated time for receiving the parts could be provided. The local dealer was not notified. The contact had not experienced a failure. VIN tool confirms parts not available.
- Pawnee Rock, KS, USA
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Received a recall notice but no parts are available for a fix. Been waiting about 6 months with no action. How do I get the company moving on providing corrective action?
Its been several months now that I just recieved my safety recall notice and yet a dealership has not repair any of the recalls. Please address this asap before an accident does occur. Thank you
Takata recall. The contact owns a 2012 Chrysler 200. The contact received notification of NHTSA campaign number: 16V668000 (seat belts, air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to the local dealer (sheets Chrysler Dodge Jeep Ram located at 250 auto plaza dr, beckley, wv 25801; (304) 252-4555) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was not contacted. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2012 Chrysler 200. The contact received notification of NHTSA campaign number: 16V668000 (seat belts, air bags). The part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to paulding Chrysler dealer (located on 1246 old griffin rd, dallas, ga 30157), but the part was not available for the repair. The technician at paulding Chrysler informed the contact that there was no remedy and to wait for a second recall notice. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2012 Chrysler 200. Upon starting the vehicle, the air bag indicator illuminated. The contact previously received notification of NHTSA campaign number: 16V668000 (seat belts, air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and stated that parts for the recall repair were not available and that they did not know whether the air bag indicator illuminating was due to the recall or not. The contact spoke to central Jeep Chrysler Dodge Ram of norwood (56 boston-providence turnpike, norwood, MA 02062) who stated that parts for the recall repair were not available; however, they could diagnose the failure for a fee. The vehicle was not diagnosed or repaired. The approximate failure mileage was 115,000. VIN tool confirms parts not available.
The contact owns a 2012 Chrysler 200. The contact received notification of NHTSA campaign number: 16V668000 (air bags, seat belts); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer and manufacturer were not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 08/24/17 updated 09/20/2017
The contact owns a 2012 Chrysler 200. The contact received notification of NHTSA campaign number: 16V668000 (seat belts, air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called the dealer (meadowland carmel at (877) 752-7220) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact was informed that owners would receive a second notice when parts become available in August of 2017. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 08/09/17
The contact owns a 2012 Chrysler 200. The contact received notification of NHTSA campaign number: 16668000 (air bags, seat belts); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Beaver Toyota of saint augustine was contacted about the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2012 Chrysler 200. The contact received notification of NHTSA campaign number: 16V668000 (air bags, seat belts); however, the part to do the repair was unavailable the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. An unknown Chrysler dealer was contacted and stated that the parts were unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 08/03/17 updated 08/29/2017
The contact owns a 2012 Chrysler 200. While driving, the seat belt warning indicator illuminated. The vehicle was taken to the local dealer (bill luke Chrysler Jeep Dodge and Ram located at 2425 w camelback rd phoenix, AZ 85015) where it was diagnosed that the seat belt module needed to be repaired. The manufacturer was made of the failure and placed the contact on the fast track system where they would reach out to him when the remedy was available. The contact paid for the repair and requested reimbursement. The failure mileage was 50,000.
The contact owns a 2012 Chrysler 200. The contact stated that the recall notice for NHTSA campaign number: 16V668000 (air bags, seat belts) was received in September of 2016. After contacting NHTSA, the contact was informed that the parts needed for the recall remedy were not available and no estimated time for receiving the parts could be provided. The dealer and manufacturer were not notified. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2012 Chrysler 200. The contact received notification of NHTSA campaign number: 16V668000 (seat belts, air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact spoke to poulin Chrysler Dodge Jeep Ram (401 N main St, rochester, nh 03867) who stated that the parts were not yet available and they did not know when they would be available. The contact had not experienced a failure.
The contact owns a 2012 Chrysler 200. The contact received notification of NHTSA campaign number: 16V668000 (seat belts, air bags); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The air bag & seat belt tensioner may not deploy, replacement of occupant restraint controller is required. It's been over 6 months with no remedy provided by Chrysler, this is unsatisfactory. [xxx] gilbert, AZ information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).'
The contact owns a 2012 Chrysler 200. The contact received notification of NHTSA campaign number: 16V668000 (seat belts, air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact spoke to a dealer who was unaware of the recall the manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 07/11/17
A D V E R T I S E M E N T S
- Toledo, OH, USA