This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While in motion, the vehicle began to sputter, the dashboard and radio went blank, the locks in the doors went up and down several times. I pressed the brake and was unable to stop the car as I was approaching a stop sign. I had to roll through the stop sign and narrowly missed being hit at the intersection. Within a few seconds, the vehicle regained power and I was able to drive home. This has happened on 2 other occasions where the car has lost electrical power for several seconds while driving down the road. I also went out to my stationary parked car and tried to start it one morning. The vehicle was completely dead, like it had a dead battery, but the ignition would not release my key or let me turn the key back to the off position. So I started to try to get to the battery to jump the vehicle off, but by the time I got ready to do this, I opened the car door and all the lights came back on and the car started right up (but without a working radio this time). This is a very serious and dangerous problem. We have only had the car for a few months and we have now had our car in a Chevy dealership for 15 days and they have been unable to replicate the problem and so they are trying to send the vehicle home with us without any other solution other than to keep driving it (putting my family in danger) and try to record it when it happens again (so I can prove I'm not crazy or just making this stuff up).
Was driving on interstate at 75 mph, about 80 miles from my destination, with cruise control on. Switched the bright lights on and the cruise control turned off, power locks started locking and unlocking repeatedly, headlights started flashing on and off. The whole dashboard instrument lights turned on (check engine, change oil, ABS, battery light, stabilitrak etc) when I attempted to press gas accelerator it was locked in place and would not move, vehicle stalled in interstate traffic with my children and I in car. Was able to merge onto shoulder, placed vehicle in park turned ignition to off position then restarted vehicle. Was able drive rest off way without turning on bright headlights or cruise control. When I got off interstate onto highway with no other vehicles I placed cruise control on and flipped on bright headlights and the vehicle did the same thing (gas pedal, headlights, instrument panel and locks) again pulled over restarted car and continued driving with no issue ( no cruise or brights used) I then took car to dealership next morning. The dealership was unable to replicate said occurrence after 6 days in shop.vehicle was sent home with us with no solution.we have had vehicle not quite 2 months.do not feel safe having my family in it. Complaint made to manufacturer (Chevrolet GM) they stated they had received no similar complaints and are unable to provide a fix. Was told if vehicle repeats occurrence to try to video it and return to shop. Unhappy with this situation all the way around.
The contact owns a 2014 Chevrolet Traverse. While parked, the locks on all the doors unlocked and locked repeatedly without any control. The contact stated that all the warning lights were illuminated. While exiting the highway at 30 mph, the navigation system became inoperable and the vehicle stalled. The vehicle was merged to the side of the road, where the vehicle was restarted and resumed normal operation. The vehicle was taken to the dealer. The technician diagnosed that there was an electrical issue and that the faulty lock/unlock needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 29,046.
Upon delivery of vehicle had numerous electrical issues, radio off for no reason, lights off for no reason. U-haul dealer found the fuses in fuse box were floating and not stable in connectors, whole fuse box was this way. If you ran your finger across the fuses they would move, sway and were not strongly held in the connectors. I took to dealer showed mechanic and was told vehicle could not be driven "as is" due to fire hazard. Fuses were all loose >20. Fuse box was replaced; however I still experience shifting problems, fuel gauge issues, dealer unable to recreate loud thump noise in stop and go traffic, dealer has recoded shift points, says transmission "will learn", this fixes problem for short periods, but once again when vehicle is in stop and go traffic, vehicle hesitates and loud "bang" noise.problem may be in axles or wheel well, drive system. Dealer unable to replicate, says nothing can be done!
- Miramar, FL, USA
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The contact owns a 2014 Chevrolet Traverse. The contact indicated that the fuel gauge failed to work and displayed less fuel when the fuel tank was full. Also, the air bag sensor and other gauges intermittently illuminated and the vehicle stalled several times. The contact was able to restart the vehicle. The vehicle was included in NHTSA campaign number: 14V614000 (electrical system). The dealer was contacted to schedule an appointment in order to repair the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 100.
The contact owns a 2014 Chevrolet Traverse. The contact stated that the key fob failed to unlock and lock all the doors. Also, the contact stated that the fuel gauge displayed the inaccurate fuel levels. In addition, the contact stated that the front passenger side seat belt failed to retract. The contact was concerned that, in the event of a crash, the front passenger side seat belt would fail. The failures recurred on numerous occasions. The vehicle was taken to a dealer and repaired, but the failures persisted. The manufacturer was not notified. The failure mileage was 2,500.
As we pulled up in the 2014 Chevy Traverse around 2 O'clock in the morning my father shifted into park and tried to turn the car off and pull the key as he did that the key would not come out the ignition and we tried multiple times then we called on star then they transferred us to Chevy roadside, they couldn't find a solution so they told us to remove the key fob and cover the dashboard we took it to the shop the next day and we were supposed to get it back yesterday but guess what, the [xxx] key got stuck again, when he was trying to show us the remote start. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Radio will go to a blank screen causing loss of bluetooth functions and forcing the driver to use his or her cell phone which is not easily accessible, dealership has not been able to repair the problem and there is no way to turn the system back on until it decides to do it on its own.
Service warning light came on dashboard : service all wheel drive. I took my new car back to dealership and was told it was a computer "glitch" that GM apparently "was aware of". this could be bigger than it seems and warrants further investigation.
A D V E R T I S E M E N T S
- Alvarado, TX, USA