This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
We have had multiple issues with the 09 Chevy Traverse. The check engine light came on so we ran test on it. The test came back that there were 4 sensors that went out. We went and purchased those 4 sensors and reset the computer and within an hour the check engine light was back on for those sensors. We then went and replaced the sensors once again and the same thing happened. The next thing that happened was the headlights went out while driving down the road. Changed both headlights and a month later they went out again. Only way to help this issue was to turn off daytime lights. About 2 months ago the ac unit just stopped working while driving down the highway. Thought the ac might need recharged so we recharged it and it worked again for about an hour. Now it will not even allow you to turn the ac on at all. Just a couple of days ago I was driving down the interstate when the check engine light flashed and the car stated check engine soon then the traction control light came on and the car read that stabilitrak was off. All of these issues have occurred over the last year and I have only owned this car for 2 years and it only has about 128000 miles on it. I could expect theses issues if the car was a lot older but I do not feel safe driving this car because of all the issues that keep occurring. Very disappointed in the Traverse because I know I am not the only one with these issues but there is nothing that the dealerships will do to help except charge me a lot to fix the issues again only for them to keep messing up.
After opening the lift gate my wife was hit in the head when the lift gate came down and hit her. I ordered new struts thinking this was the problem. After replacing the struts, the lift gate still falls without warning, and has hit her and I on 4-6 occasions.received a letter from GM about the problem, but as of 09-08-2015 there is no solution to the problem. How many more times must we be hit ? the rear storage area cannot be used unless someone holds lift gate incase it falls.
The 2009 Chevy Traverse, while my wife and son were driving at night, both headlights stopped working at the same time. Brought vehicle to dealer, due to design- unable to replace bulb yourself, dealer- drivers village replaced both bulbs. On 11/17/14 the left headlight bulb stopped working. Took to jack mcnerney Chevy and replaced bulb. Two days later left bulb stopped working again, took back to dealer and replaced free of charge. On 12/4/14 the right headlight stopped working and took vehicle to drivers village and they replaced the bulb. There is an obvious defect/ design flaw in the head lamp system of this vehicle. $300 dollars spent to replace headlamps. Please look into this problem, I see a lot of complaints. Thank you.
The contact owns a 2009 Chevrolet Traverse. While driving approximately 20 mph, the vehicle lost power and the battery was completely drained. All the lights on the instrument panel illuminated. Also, while the vehicle was parked, it started to roll away. The vehicle was taken to the dealer. The technician stated that the vehicle was working up to standards. The manufacturer was made aware of the issue. The failure mileage was unknown. Updated 1/13/15 updated 9/6/2017
I was driving and several lights came on. Traction control, check stabilitrack, and engine power is reduced came on at once. A lot of people are having this problem and have to pay for it. There needs to be some type of recall. I use this car for my everyday use. Please help.
- Chadbourn, NC, USA
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The tire pressure monitoring system warning light wont go out. This light came on and flashed and then went off. We had the dealer check it, but they said that this was normal. It came on again a month later, but went off. It was checked by dealer again. A few days later it came back on and stayed on. The dealer keeps saying its a quirk in the system for the car, but this sounds like bs. It may be a failed sensor but it needs to be replace or corrected. This is a major safety issue because lack of adequate pressure in all four tires can cause an accident, especially when the system no longer tells you which tire is the issue.
The contact owns a 2009 Chevrolet Traverse. The contact stated that the electronic locking system failed causing and a passenger became locked inside the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 97,000 and the current was 106,000.
My husband and I purchased a used 2009 Chevrolet Traverse from the local glenn Ford dealership around 02/2012. At the time of our purchase, glenn Ford "repaired" the tire pressure monitoring system. The light came on again a few days after we bought the truck. Since then and up until now, we have replaced a sensor and had the sensors relearned and reprogrammed at least 8 times. The light is still on, despite numerous dealership technicians telling us that the sensors are all functional. I am reporting this because I believe that this is a potential safety issue. I have two babies so I am very concerned.
The Traverse will not turn at certain speeds without excessive pressure to the steering wheel. I can't park in tight spaces, making turns greater than 20 degrees are increasingly difficult. Random turns are also difficult, like changing lanes on the freeway etc. The pressure needed to make these turns on the steering wheel can be overwhelming to the average driver. I am concerned that this may cause an accident. GM refuses to address the problem, and says that it is electrical and must be fixed at my expense even though the car is still under warranty. This seems like a power steering problem, yet GM says the steering is electrical.
I took it in because the A/C stop working and they founded the leaked. Also mentioned a recalled but didn't list on my receipt. My low beam headlights burned out too. I think there is an electrical problem but the dealer won't admit. Claimed repairs are normal wear and tear. I wish they had told me this before I bought this car brand new.
The contact owns a 2009 Chevrolet Traverse. The contact was driving 70 mph when the no passenger light illuminated, despite the front passenger seat being occupied. The vehicle was taken to the dealer. The dealer stated that the sensor failed. The manufacturer was contacted. The vehicle was not repaired. The failure mileage was 68,000 and the current mileage was 74,000.
My daughter had to be rushed to hospital in an ambulance. My other daughter and myself got in our 2009 Chevrolet Traverse and went to follow it. I turned on the car and had both low beam headlights fail. So there we were following the ambulance holding the highbeam switch on so that we could follow it and blinding everyone in our path. I brought it in to barton birks Chevrolet in newburgh NY and they said both bulbs burned out at the exact same time. Strange and did not think anything about it until I read about the recall on GMC acadia's and Saturn outlooks. As both of these share many of the same parts as my Traverse I thought you might want to look into this as well. Thank you.
The contact owns a 2009 Chevrolet Traverse. The contact stated the gauge on the instrument panel failed to display the correct amount of fuel. The temperature gauge also displayed that the vehicle overheated; however, it was not running hot. The contact took the vehicle to the dealer who stated the instrument cluster needed to be reprogrammed. The failure and current mileage was 72,622.
As I was driving going approximately 55 mph the park assist message appeared on the dashboard and then the car suddenly lost power. The gauges went to 0 and the radio and air conditioning went off. It then suddenly popped back on and 4 different warning lights came on the dash (check engine, tire pressure, a decal with a lock and the passenger air bag light) and then off again. I pulled over and turned the engine off. When I attempted to start the car again it would not turn over. I attempted 2 times and on the 3rd time the engine turned over and the warning lights were off. The following codes came up when a computer diagnostic tool was plugged in approximately 30 minutes after the issue occurred. B2aaa, B2A00, P0008, PO202 and U25E5.
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- Hubbard, TX, USA