This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2015 Chevrolet Tahoe. The contact stated that while his wife was driving at an unknown speed, the brake pedal was depressed which failed to engage properly without warning. The driver crashed into the vehicle in front. No air bags deployed. No injuries were sustained in the contact's vehicle however, injuries of the other vehicle occupants were unknown. A police report was made. The contact stated that the vehicle was towed to a collision center for physical repairs and was notified that the brakes were failing when depressed. The vehicle was not taken to a local dealer for diagnosis or repairs. The manufacturer was made aware of the failure and informed the contact that no recall was under the VIN. The contact received notification of NHTSA campaign number: 19V645000 (service brakes, hydraulic), the vehicle was taken to the dealer for service however a failure occurred. The failure mileage was approximately 41,030.
Unable to brake. While attempting to slow down my brakes are making my vehicle unable to stop properly. Took my Tahoe to Chevy dealership and they were able to fix is. This issue has been going on since then end of last year. So I?ve been very limited to being able to drive. On April 9th I went to do a curbside grocery pick up with my 1 year old and 3 year old while leaving the grocery store my brakes went out. I was able to pump my pedals turned hard making it U able to brake I forced my leg to push down enough to put it on park and turn my Tahoe off. I waited 10 min to attempt to leave to the grocery store and it happened again. I called my husband for help he arrived changed out the car seats and attempted to drive him slow. As we were arriving back home the brakes went out again inside the garage at our home. Tahoe is at the dealership getting the brakes fix so I hope everything is back to normal after it being fix.
I have a 2015 Tahoe that looses break pressure at idle RPM in drive, once you raise the rpms the brake pressure will come back. We have almost hit multiple vehicles when trying to stop in a parking spot or in line at drive thru's. the problem is the brake vacuum pump is failing and I will be purchasing a new one and replacing it, I have been quoted upwards of $1000 for parts and labor for this faulty part.
In a drive thru, pressed brake down and the pedal was rock hard. The Tahoe didn't stop for an extra 3', which almost caused me to run into a chik fil a worker! he walked to my window mad, and I told him the brakes aren't working and to move the cones so I could get out of the drive thru. He did. I pumped the brake peddle and they worked enough for me to limp it to a mechanic right near there. He diagnosed a vacuum pump and charged my employer, lbb associates Inc in columbia md $524 to repair
When applied te brake pedal some time feels hard and the pedal goes to the floor ( that is in low RPM when I'm going to park the vehicle) also when I'm going to parking in reverse feels more noise and won't stop totally even with the brake pedal all the way to the floor. Thank you.
- Midvale, UT, USA
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The contact owns a 2015 Chevrolet Tahoe. The contact stated the vehicle was taken to hamilton Chevrolet located at (5800 E 14 mile rd, Warren, mi 48092) to receive the remedy for NHTSA campaign number: 19V645000(service brakes, hydraulic) however, after the vehicle was repaired the contact experienced the failure. The contact stated that the vehicle required an extended braking distance when the brake pedal was depressed to stop the vehicle. The vehicle was taken to an independent mechanic, the contact was informed that the vacuum pump needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 176,000.
I 2019 around March to may I took my car to the Chevrolet place in claxton, ga due to my brakes not working properly and showing "brake assist" message. They had my car in their shop five times for this matter. First three times they couldn't find anything, fourth time they replaced the wrong part and cost me almost $500. Fifth time they replaced in under the recall that was out then. Now, Feb 2020 my car has brake issues again. This time my car is showing "stabilitrak" and "brake assist". they are wanting to repair a hub, a module and struts and saying that this is also due to a "side detection system". my struts were related last year before the previous brake repair. I have done my research online and seen that many vehicles from many year makes have had these issues with their vehicle and GM is avoiding the issue. I have two small children that ride in this car and one was in the car with me when my brakes didn't work properly this past issue. My car was now been in the shop for brake issues 6 times and this side detection issue I think needs tone looked into further being so many customers are having issues with this.
The contact called on behalf of her son who was the vehicle owner/driver of a 2015 Chevrolet Tahoe. While driving at approximately 45-50 mph, the vehicle crashed into a tree. The contact was concerned that the collison may have been related to existing recalls on the vehicle. The driver was fatally injured. The contact was the mother of the driver. The contact stated that while her son was driving between 45-50 mph, he lost control of the vehicle, jumping a curb, and crashed into a tree. During the crash the air bags did deploy but the driver was not wearing a seat belt. The driver was fatally injured during the crash and sustained two broken legs. The contact stated that based on the police and ems reports received, the middle console had been ripped off by the driver during the incident in an attempt to brace himself for the collision. The report also mentioned that no tire skid marks were present at the scene. The vehicle was destroyed and towed from the scene. The contact stated that the event data recorder (edr) was destroyed. As a result, the cause of the failure was not diagnosed. The contact discovered that the VIN was later included in nhsta campaign numbers: 18V586000 (steering) and 19V645000 (service brakes, hydraulic). The manufacturer was notified of the incident. The failure mileage was 50,000.
While the vehicle is in motion, and the interior dome lights are off, I press the brake pedal, and the dome lights flicker very intensely for a half-second. This flickering also happens when the left turn signal is activated. It is a very bright flicker and could cause an accident due to momentary distraction or light-blinding.
Since purchasing my vehicle in 2016 I have had multiple issues. I have always noticed a drip of oil in my garage that wasn't consistent and when telling my dealership about it they stated they would look into it and found nothing. I was driving down the road and the side door black fascia flew off, the dealership replaced 3 stating it was still under the 34K warranty. I had requested they replace/secure the 4th and was told it was fine and didn't need replacing. I returned for an oil change about 6 months later and reported the one that was not replaced is now loose and was told by the dealership I was out of my warranty period and would be charged an hour labor as well as parts, costing roughly $120. I then had my ac go out in summer of 2019 and had that replaced supposedly a recall. When I took my car to the dealership for an oil change in fall 2019 I mentioned my car was not stopping properly while braking and they informed me there was a current recall that would fix the issue and that was performed. I was still noticing the braking issues. In Nov.2019 I started to experience misfiring with the transmission and not shifting correctly. I made an appointment with the dealership and on the way to the dealership it worsened and I had to get it towed. I was informed I would not get a loaner car as all of theirs were out to people with parts required without an eta from GM. I was called 4 days later as I had not heard back and was told my car needed a replacement transmission as well as a new vacuum pump as this had failed and is the reason for the hard braking. The transmission was replaced and I was told to pick up my vehicle because the vacuum pump is on back-order without an eta and "I still have my ABS that will assist with stopping".
October 8, 2019 was taking off in traffic after stopping at a red light, approximately 5-10 mph. The traffic stopped, attempted to apply the brakes and pedal felt hard. Rear end collision occurred with the car in front of me causing rear damage to that vehicle and front damage to my vehicle. Approximately 2 months later was pulling into a parking spot at a low speed and could not stop the vehicle, felt like the brake pedal was stuck to the floor. Pulled the emergency brake and was able to get stopped without a collision. Took vehicle into dealer on January 10th. They reprogrammed the hydraulic brake boost but said the pedal was still hard and they would need to replace the mechanical vacuum output. The part is on backorder but they would not release the vehicle back to me because of safety risks yet I've been driving around for months with same problem. All recalls reviewed are suggestive if you experience this problem not a mandatory repair. Why wait until someone has a crash like I did?? once researched this has been a known issue for months with 3 associated recalls. This is a huge safety issue, needs to be mandatory remedied. My vehicle damage was set to be repaired next week but now it has to be cancelled because I do not have the vehicle in possession.
Has a problem in the suspension when you drive it jumps like an old truck. Recently replaced the front shock absorbers that we're covered by the warranty, but the problem still continues and it also feels too loose on the brakes. Another problem, recently went out to a store and when I reversed and I wanted to stop because a vehicle was coming, the brake pedal became hard as a stone and does not stop the vehicle no matter if you brake with all your strength the pedal becomes very hard and, now the problem is very constant.
The braking system failed while driving; I was approaching a traffic light and slowing down and at about 15-20 mph and slowing the brake pedal went straight to the floor. The vehicle was no longer slowing down so I pumped the brakes to try and regain some kind of braking and the ABS system tried to kick in but was only partially affective and slowed the vehicle down enough to come to a stop after I crossed the intersection and ran over a curb.
The contact owns a 2015 Chevrolet. While driving 5 mph, the service brake assist warning indicator illuminated and the brakes failed to engage. The contact had to apply the emergency brake to stop the vehicle. The vehicle was taken to mac haik Chevrolet (11711 katy fwy, houston, tx 77079, (281) 497-6600) where it was diagnosed that the vacuum pump failed and needed to be replaced. The vehicle was not repaired because the parts were not available. The failure recurred multiple times. The contact referenced NHTSA campaign number: 19V645000 (service brakes, hydraulic). The manufacturer was made aware of the failure and provided case number: 9-5634885741. The manufacturer stated that someone would call back; however, the contact had not heard from anyone. The failure mileage was approximately 150,200.
A D V E R T I S E M E N T S
- Metairie, LA, USA