This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The dash on my vehicle has broken 2X and is broken again causing the dash to allow an opening where items can fall into the airbag compartment causing the bag to malfunction.
The dash is cracking on passenger side and driver side. And the cracks keep growing. The add washer fuel light stays on and there is fluid in the reservoir.
- Plainview, TX, USA
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I have noticed 2 cracks on the dashboard, one over the instrument panel and the other on the right corner just in front of the passenger side airbag compartment (crack extends out from the airbag compartment) on my dashboard. I am very concerned that airbag will not deploy correctly if I were in an accident or that the dashboard will splinter and cause severe injury if the airbag deployed.
Dashboard is cracked. Concerned about safety in the event the airbag deploys. The vehicle has not been in any accidents. No chemical or cleaner has ever been applied to the dash. It looks like a stress crack or manufacturer defect.
My Tahoe was parked when I noticed 2 cracks on the left hand corner by the passenger side airbag on my dashboard. I also have a really large crack on the dashboard above the instrument panel. I am concerned that airbag will not deploy correctly if I were in an accident.
My dash is cracking and breaking around my airbag. This seems like it could be very dangerous in a crash. I'm worried that either the airbag won't deploy as it should or if it does, there will be shards of plastic dash flying around in the cab. Nothing happened to the dash, it just started cracking.
2 issues--- 1st--dashboard has cracks in it, which 1 crack is on the passenger side. It could be a safety hazard and cause the airbag to explode causing great harm to a person. These cracks are in the same position as many other consumers who have made complaints. 2nd--engine shuts down while driving; no steering or brake control. Radio shuts off & on, all dash components flicker on and off, gauges turn off, door locks engage & disengage. This happens for 3-10 seconds and then will "reset" and function normal. I've looked at different forums to try to find out what could be causing this and many other people are experiencing this issue.
The dashboard cracked between the air bag and the dash vent while the vehicle was parked. The second crack, above the driver controls occurred while the defroster was running and while driving on the interstate traveling at approximately 65-mph.
Typical Chevy Tahoe dash cracking issue. It worries me that if I am in an accident that sharp pieces of plastic may cause more harm to someone inside the cabin than if it was addressed and repaired. GM is at fault for using cheap materials and the consumer shouldn't have to pay. It isn't caused by anything that the owner of the vehicle is or isn't doing. Purely material and manufacturing defects. We pay $50K for these trucks each the least GM could do is spend the $500 if that per vehicle to replace it.
Dash on 2011 Chevrolet Tahoe has cracked on the passenger side next to the airbag panel. Dash has also cracked on the driver side above the instrument panel cluster. Concern is that in a car accident where the air bags deploy the dash board may break apart and become shrapnel causing additional injury, permanent disability, or death to the passenger.
Tahoe dash recall: Copy of letter sent to GM... Chevrolet customer assistance center P.O. Box 33136 detroit, mi 48323-5136 on 7/18/2011 we purchased a 2011 Tahoe (VIN #[xxx]) replacing our previous 2003 Tahoe, both purchased new and both at ed morse Chevrolet located at 14401 w. sunrise blvd., sunrise, Florida 33323-3202. Although I have had some quality and workmanship complaints, our Tahoe has been a reliable vehicle. The service at ed morse has also been outstanding. However, I must register my dissatisfaction with two obviously defective items on the Tahoe that General Motors have not considered it important enough to conduct a recall. My 2011 Tahoe is fitted with the "regional value package" which included "chrome door handles" which is nothing but chrome looking plastic. These "chrome" door handles have cracked two times and have been replaced on June 8th. 2013 (invoice #[xxx]) and June 21st. 2014 (invoice # [xxx]) under the factory warranty. On October 15th. 2013 at 17,198 miles, the dashboard to my 2011 Tahoe cracked. This was covered under my factory warranty. My Tahoe is now at ed morse Chevrolet getting the dashboard replaced again due to it cracking in the same exact place. Unfortunately, this time I'm being told that they will be charging me a "co-payment" of $200 to replace the dash. After doing some research, it's obvious that both the door handles and the dashboards on the Tahoe and similar models have a defective design and inferior materials. I should not be charged a $200 "co-payment" to fix something that General Motors knows is a defective part. There are numerous postings, blogs and threads that refer to these "defective items" especially on the dashboard. Even facebook has a page dedicated to the cracked dashboards. Https://www.facebook.com/groups/gmdashcrack/?fref=nf information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Dash is cracking around passenger side airbag and the instrument cluster. This is unsafe because in the event of passenger airbag deploying, shards of cracked dash can become projectiles. Many complaints on internet about same issue, no resolution from GM.
A D V E R T I S E M E N T S
- Windermere, FL, USA