This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Dash has cracked right above the instrument cluster (15 inch crack) and just above the passenger's side airbag compartment. This is a safety issue, whcih should be addressed by the manufacturer.
The dashboard of my 2011 Chevrolet Tahoe is cracked and my concern is it will affect the airbag in an emergency situation. It started with a small crack and now is cracked in 3 places. There was no reason why this should have happened.
A random crack, about 2" long, appeared in dash just above and to the right of steering wheel. Further research showed that this is a common occurrence with this make and mode during 2007-2011 and GM is aware but is doing nothing about it.
- Salem, IN, USA
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Typical Chevy Tahoe dash cracking issue. It worries me that if I am in an accident that sharp pieces of plastic may cause more harm to someone inside the cabin than if it was addressed and repaired. GM is at fault for using cheap materials and the consumer shouldn't have to pay. It isn't caused by anything that the owner of the vehicle is or isn't doing. Purely material and manufacturing defects. We pay $50K for these trucks each the least GM could do is spend the $500 if that per vehicle to replace it.
Takata recall the dashboard is cracking along the airbag on the passenger side and over the driver side tachometer. My concern is when and if the airbag should deploy, there might possibly be projectiles from this defective crack. Over the past couple of weeks, the crack above the tachometer keeps getting larger. The dash is cracked all of the time when stationary and moving. I went to the local Chevrolet dealership. The service manager stated that the cracked dash was a defect for sure. He also stated that they see this problem all of the time. When we called GM assistance, they stated they would not pay for it because it was out of warranty and there were no recalls on the dash. This is similar to other complaints I have seen on the internet. I am not sure exactly when the dash first cracked because my wife is the primary driver and is not tall enough to see over the dash in a seated position. I drove her car and noticed it March of 2016, but it could have happened sooner.
2011 Chevy Tahoe 24K miles dash cover is cracked. Vehicle is meticulously maintained and the dash has cracked. Worried about further degradation especially around air bag as this seems to be a widespread issue with this vehicle.
The car was parked in the garage not running. I opened the lift gate. It opened fine then when I went to put something into the cargo area the lift gate started slowly closing. I backed out from under it and it suddenly crashed closed nearly hitting me. The struts have not worked since. We have to manually open the lift gate and prop it open with a broomstick handle.
Dash is cracking around passenger side airbag. This is unsafe because in the event of passenger airbag deploying, shards of cracked dash can become projectiles. Many complaints on internet about same issue, no resolution from GM.
The dashboard has 3 cracks in it that randomly showed up, 2 at the top left corner on the passenger side by the air bag and the other the top left side of the drivers side above the instrument panel
Dash is cracking around passenger side airbag and the instrument cluster. This is unsafe because in the event of passenger airbag deploying, shards of cracked dash can become projectiles. Many complaints on internet about same issue, no resolution from GM.
On 1-24-16 I went to get in my vehicle and noticed that the dash was cracked on the drivers side above the instrument panels. 1-27-16 I now notice a crack in the dash on the passenger side by the air bag. I am worried if in an accident the cracked dash is going to cause more injuries. I have contacted my local dealer who pretty much blew me off. I also emailed GM and they told me to contact my local dealer no one wants to correct this problem and I am sure I am not the only one with this issue. This happened while it was parked in my garage for no reason.
I have a 2011 Tahoe which I purchased new. It has always been parked in a covered parking garage during the day and in my covered carport in the evenings. It has 58,000. Miles and while cleaning the truck I noticed a crack in the dash on the drivers side approximately 3.5 inches long and another crack on the passengers side, in the corner of where the airbag is located. I am very concerned that in case of an accident these cracks could jeopardize the integrity of the airbags. The dealership has stated that I would have to incure the cost of replacement. This truck is still in absolute perfect condition otherwise.
My dash has cracked and I'm worried that if I'm ever in an accident that I may be injured if the air bags deploy and send pieces of the dash at me. Seems to be a big problem with GM SUV's and trucks. There is even a facebook page with a couple thousand members: Https://www.facebook.com/groups/gmdashcrack/
A D V E R T I S E M E N T S
- Rancho Cordova, CA, USA