This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Dashboard is cracking at passenger side air bag, and on the driver side instrument cluster. This is a known Chevy defect and Chevy not wanting to fix the problem so to faulty engineering design. Class action lawsuit got no where. We need you help so other owners of Tahoes, Yukons, Sierra-??s, and Silverados can have their faulty dashboard replaced. Definitely a safety issue due pieces of the dash flying out in a accident.
The dashboard continues to crack and deteriorate it has now cracked near the front passenger airbag. The vehicle was stationary it has happened over time
Shortly after my extended warranty expired, my dashboard began to crack. Within two years, it developed three substantial cracks which led to shimmying of the dashboard while driving. The became a chronic and continual problem.
Hi. my 2011 Chevy Tahoe "service airbag" light is on. My VIN # is [xxx]. I found a recall for it on the Chevy website but it says its 'recall incomplete, remedy not yet available'. I believe they have failed to remedy this safety recall for my vehicle in a timely manner. Date of recall: May 27,2016 manufacturer recall number 2049151 NHTSA recall number 16V381. Im just wondering if there is anything you can do to help? since my "service airbag" light is on now I feel very unsafe driving the vehicle as the recall states the following: The propellant in some types of takata airbag inflators can degrade over time, especially after long term exposure in hot and humid regions. If the propellant degrades to a certain level, the inflators may rupture during deployment, causing serious or fatal injuries. Separately and additionally, the dash has cracked all the way across the width of the vehicle. It is cracked on the cover to the airbag as well. There was no accident. It just cracked one day. A class action lawsuit has been filed and I have attached the pdf. Clearly this is a problem that is happening to alot of people. A cracked dashboard could compound the severity of a car crash and it could shatter into pieces upon airbag deployment and send shards of dashboard flying at both the driver and their passengers. Between the airbag recall and the dash cracking it is very unsafe to drive. GM is unwilling to help me. Please let me know what immediate action can be taken so myself and my passengers are safe when I'm driving. Thanks! information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Dash cracking: I own a 2011 Chevrolet Tahoe ltz. The dash has cracked twice on this vehicle. The 1st time it was under warranty. The 2nd time it occurred the dash cracked in two places. This cost me more than $1000. Once it cracked it started making a rattling noise as I went down the road. After reviewing all the complaints about this same problem, I fail to understand why a recall was not ordered by the government in regard to this problem. This is a problem reported by thousands of other people who have purchased a Chevrolet Tahoe or Suburban. These are not cheap vehicles to purchase but are obviously made with cheap, defective materials.
Dashboard cracks due to poor quality material and poor design. Once cracked, the dashboard presents a safety hazard. If the airbag were to deploy, the force of the deployment against the already cracked dashboard could send sharp fragments of the dashboard into passengers.
Dashboard has two cracks. One is about a inch long at the left front corner of passenger's airbag. Another right behind the steeling wheel about 4 inches long. The dashboard are vibrating with clicking noise.
I am very careful and take good care of my vehicles, but this one has a crack in the dash that is getting bigger and bigger. From talking with a few people that own the same model they have had the same issue. It seems to be a defect from GM. I have not hit any major pot holes or applied any pressure what so ever to the dash. Now it's so bad that it rattles when driving down the road. This is unacceptable especially with GM not taking responsibility for their error.
The contact owns a 2011 Chevrolet Tahoe. The contact stated that the passenger side dashboard was cracked in four places. There were no warning indicators illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 130,403.
The dashboard has developed a crack next to the passenger airbag cover. This is a widespread manufacturer's defect for this type of GM vehicle. However, GM refuses to instate a recall to address it's customer's concerns. With the plastic of the dashboard compromised, a deployment of the airbag could send fragments of plastic into the cabin.
I own a 2011 Chevrolet Tahoe. My dash began to crack completely from one end to the other. I called the dealer today, george Chevrolet in bellflower ca, and I spoke with the service manager jose. Of course my Tahoe is included in the takata recall and no parts for it are available yet. I did ask him about the recall and then I explained the problem with my dash. It is so badly cracked now it seems to me that the airbags are not secure at all as the cracks have made the entire dash loose. I was told there was no recall and I am no longer under warranty so nothing could be done. I am the original owner of the Tahoe and have taken excellent care of the vehicle since I purchased it in 2011. It seems to me that there are many complaints about this issue so I hope someone will review and consider a recall. The cracking began at about 22K miles. I am unable to select the button below, but please contact me asap if there is a recall.
After purchasing Tahoe from used car dealership less than a month. A/C was on driving when I heard a noise from the dash. Took pictures to show husband. Driving on ty 40 going 40 mph. Crack is a safety issue!
The contact owns a 2011 Chevrolet Tahoe. The contact stated that the dashboard was cracked and an abnormal clicking noise was heard while driving at unknown speeds. There were no warning indicators illuminated. The vehicle was taken to autonation Chevrolet gulf freeway (13800 gulf fwy, houston, (281) 305-8940) who informed the contact that the vehicle was not included in a recall. The vehicle was not diagnosed or repaired. The manufacturer was notified and referred the contact to NHTSA. The failure mileage was 122,000. The VIN was not available.
Cracked dash - the vehicle was stationary when cracking happened inside on the dash. It has cracked in 4 places: (2) above the steering wheel and (2) at the air bag. When driving, I notice there is no support in the middle of dash, it bounces and makes the cracks worse. I called my local Chevrolet Tahoe and researched online for same make and model about recalls and there has yet to be a recall for the cracks in the dash. There has certainly been lots of complaints about the same issue, but again no action has been taken. Cracking at airbag is hazardous, especially if I were to get into an accident. This should certainly be a recall due to the cracks at the airbag and that it is a safety hazard.
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- Casa Grande, AZ, USA