This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Cracked dashboard above instrument cluster. Bought the vehicle used on 18 May 2018 and did not notice the crack until the next day. Research has indicated that this is a known defect with many GM models.
I just bought my used 2011 Chevy Tahoe. After I drove it home I noticed that the dashboard under the windshield keeps jumping bad due to 2 cracks. My concern is that it may cause the airbag to deploy. The dearship says I bought it as-is and I feel it is a safety issue that should have been repaired before sale.
Crack on my dash extending from the drivers side to the passenger airbag, this was noted one morning while I was driving and heard a rattling sound in my dash
My dashboard is cracked in two locations. The speaker in the dashboard has been serviced once by the dealership and is the only time the dashboard has been touched. Nothing has been done on my part to jeopardize the integrity of the dashboard. An internet search shows that this is a common problem in Tahoe's. I have received no reasonable explanation for the damage along with no reasonable fix ($1,500!!!!). I have had my vehicle serviced religiously at the dealership and at no point was I made aware that this was or could become an issue. Now they tell me to file an insurance claim!"!" date this occurred is unknown and has been estimated to best of my recollection.
- Fairfield, CT, USA
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Chevrolet aluminum and chrome plated wheels are corroding if aluminum or rusting of chrome plated. In my case the aluminum wheels are corroding around the valve stem holes and I've been told by mechanics that if the corrosion gets into the wheel tire bead area then they are unable to put replacement tires on the vehicle. I am having trouble keeping air pressure constant in my wheels but I do not know why. I suspect the wheel corrosion is getting inside the wheels because of the air pressure issue. There are large numbers of customers complaining about wheel corrosion in a great many internet forums and the replacement wheel market is thriving from all the trucks having to replace their wheels long before they should have to. I took my 2011 Tahoe lt back to the dealership while it was under warranty and Chevrolet said this was not a recall issue and they couldn't do anything about it. I was also told I was lucky I didn't have chrome wheels because they have far more issues than people with aluminum wheels. Since this could reduce tire pressures to unsafe levels I believe the NHTSA should research this issue for possible recalls. I believe all models of GM trucks from at least 2011 forward have this issue.
We have a crack on the dashboard around the airbag. We have been trying for several months to get GM to fix the crack and the 1st option from a local dealership was to refer us to a man that could fill it in can paint it to match. A 3 year old child using silly puddy could have done a better job and the crack was still there. Our next try was to take it back to the dealership where we purchased it and they said they couldn't fix it and referred us to a company down the street to repair it. That company was a car accessory store that said they didn't do that type of work. Then I emailed GM because my research on the internet revealed that this was a problem for several GM models. So I email GM, who first told me that it wasn't anything they could do. After I explained I was a loyal customer for some 30+ years and when I purchased this particular vehicle, we also bought a Silverado pickup at the same time. Then I was referred to someone else and over a period of 3 weeks, I finally go to speak with a person who instructed me to take it back to the local dealership and let them get an estimate of how much it would cost. They figured the cost at $800 and told us we had to pay $500 and they would cover $300. I can't see why we must pay for a design defect that we could not have prevented from happening. I paid a lot of money for this car and I have done everything possible to keep it in good condition. Why should the consumer have to pay for flaws in the design of any car that's being sold?
The dash board has several cracks in it. When asked a dealer about it they said this was very common for Chevy. It's interesting that this information is posted all over the internet, why would Chevrolet compromise customer satisfaction. Also the side trim is falling off
My dash in my 2011 Chevy Tahoe has cracked from the passenger airbag to the cluster above steering wheel. Dash would make a popping sound when driving, thats when I noticed crack
Spontaneous windshield crack, originating form passenger side upper right corner to center of windshield; approx 8" long. Crack in dash perpendicular to passenger airbag area, approx 2" long. Vehicle was parked in covered garage for 72 hours, discovered upon next use.
Getting baseball equipment out of the back of my vehicle, the power liftgate rose almost to the top and then started to auto close on my son. The force could have killed him if someone wasn't there. I'm a physically fit man and I had difficulty holding up the lift gate.
The contact owns a 2011 Chevrolet Tahoe. The contact stated that the passenger side dashboard was cracked through to the driver side. The air bags were not exposed. The contact was informed that no recalls were associated with the vehicle. The vehicle was not involved in a crash. The manufacturer was made aware of the failure. The contact called a local dealer (penske Chevrolet 3210 E 96th St indianapolis in 46240 317-846-6666) and scheduled an appointment. The failure mileage was unknown. Updated 07/18/17
Takata recall. The contact owns a 2011 Chevrolet Tahoe. The contact stated that the dashboard had extensive cracks on the front drivers and front passenger side near the glove box associated with the air bag components. In addition, the vehicle was included in NHTSA campaign number: 16V381000 (air bags) and the parts had not yet been supplied from the manufacturer to the dealer so the contact was unable to determine when the air bag recall may be performed. The approximate failure mileage was 70,000. VIN tool confirms parts not available.
Dashboard right by passenger airbag cracked. Dash vibrates when driving and I'm worried if the airbag deploys that pieces of the dashboard will break off and become projectiles in the cabin.
Vehicle dash is cracked in several locations including around the passenger airbag. This has become a common issue with this vehicle platform including the GMC Yukon, GMC Yukon XL, GMC Sierra, Chevy Tahoe, Chevy Suburban, and Chevy Silverado all within the 2007-2013 model years. There are numerous discussions threads posted online as well as social groups in which owners are informing the rest of the community of their similar problems. The main concern is that in the event of a crash, the cracked dashboard could fragment as the airbag is deployed causing projectiles within the vehicle cabin. The safety concern as well as material defect should be investigated. There is no excuse as to why these dashboards are cracking.
The contact owns a 2011 Chevrolet Tahoe. The contact stated that the dashboard began to crack. The dashboard first began cracking on the passenger side near the air bag housing. It then began to crack directly above the steering wheel. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.
A D V E R T I S E M E N T S
- Chambersburg, PA, USA