This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Fl door, pull handle gets broken real easy and every time we need to change the whole door panel.the door pull handle material is poor and after few times pulling the door it gets broken.we have heard same story from lots Suburban or Tahoe owners.
2012 Chevrolet Suburban, dash board cracking around passenger airbag, dash rattles and vibrates while driving, cracks appearing without apparent cause all around the passenger air bag, I am concerned that if the air bag deploys the dashboard will become fragmented and launch plastic shrapnel into the face of the front passenger and driver, in my view this is a highly dangerous situation where the dashboard can cause serious injury and potential disability and potentially blind the front seat passenger and driver. GM needs to address this issue as soon as possible as there re literally thousands of GM vehicles all with the same related problem of cracking dashboards
There is a crack in passenger side of the front dashboard immediately adjacent to the airbag compartment. Upon airbag deployment, this will be a jagged projectile in the car.
Crackeddash car is parked with sunshade; first crack at air bag appeared within a year of purchase (was on dealer lot with no sunshade for a year - purchased March 2013) housed in garage; second crack at air bag appeared shortly after that. It was just noticed (not sure how long it had been there) the large crack at the instrument panel hump on dash board. My dash has separated in the middle from the front panel along the glass. It now vibrates and is loose. I fear if I am in a wreak and the airbag deploys shards of dash will be thrown into the air at a force to cause damage not only to front passenger & driver but to the second and third row passengers. I have had 2 previous GM vehicles (Tahoe & Suburban) and never had the bad quality this 2012 has had. I have also had to replace both front door exterior handles and the interior ones are broken and need to be replaced.
My 2012 Suburban which I bought new in 2013 with 100 miles, after 3 years starting getting cracks in the dash. A month after the 3 year warranty expired. The passenger side crack runs from the air vent to the airbag door and now my service air bag light stays on. A larger crack (6+inches) has appeared on the drivers side running from the vent to the top of the steering column, if I continues the dash will completely separate in half exposing electronics, etc.
Cracked dashboard........I have contacted GM about this issue. I have researched to find out that this is not an isolated problem. There are literally thousands of customers with this issue. The issue is even in the same place as well. GM has declined to replace my dashboard or even declined assist me in any form with the replacement of my dashboard.
Purchased in 2014, four separate cracks have appeared in the dash board, two on driver side and two on the passenger sides. The larges crack is on the driver's side, directly about the speedometer and the other is at the edge of the driver's side windshield. The passenger side cracks is where the airbag is installed.
The dashboard on the passenger side next to the airbag has cracked and appears to be separating. This defect in the dashboard is directly in contact with the airbag deployment location for the front passenger.
My dash on my 2012 Suburban started cracking over the passenger airbag a little over a year ago. Within the past month I have noticed 2 more cracks in my dash, one behind my steering wheel on the left side of the dash and the other is to the right of the steering wheel on the dash. I have called the local dealership and questioned if a recall has been issued for this defect since there are hundreds to thousands of other people with the same issue. I don't feel that we should be responsible for replacing the dash board cover and shelling out over $900. Especially when Chevrolet is aware that multiple models are having the same exact issue. It's clearly a defect..
Dashboard has cracked in multiple places and I'm concerned this may affect safety features such as airbags. Also have the same issue (but much worse) in my Chevrolet Avalanche. These dashboards are cheap and flimsy.
The top dash board in front of driver seat and the passenger seat has cracked and I have read the it could possible affect the airbag. The crack on the driver side is about 12 inches and the passenger side is about 6 inches. The vehicle was park at my house when I notices these cracks.
A D V E R T I S E M E N T S
- Monroe, OH, USA