This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Dashboard cracked in two places. One above instrument cluster, one by passenger airbag. Dashboard rattles due to crack. Airbag function may be adversely affected. There was no incident that lead to the cracks, other than outdoor temperature fluctuations.
The contact owns a 2010 Chevrolet Suburban. After the vehicle was taken in for maintenance, the technician stated that the passenger side upper panel of the dashboard was fractured. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 96,000.
Cracks in dashboard drivers side & on passenger side as well-dealership replaced ($100) -told me to stop using armor all and the like- now 2nd dash has done the exact same thing--next problem lifter started tapping (70,000) afm 5.3L engine--anyone else experiencing the same
Dash is cracked above instrument panel and is spreading with sharp edges that can shatter and cause harm during a crash. Dash cracked randomly when parked.
- Palm Coast, FL, USA
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The dashboard has begun to crack and is in the area of the air bags. I am concerned that this has compromised my safety and that of my passenger if there were be a necessity for the airbags to be deployed. Shards of the brittle plastic could puncture the airbags or be projected through the cabin injuring passengers. This is my second Suburban purchased new and with as much as I have spent, I would expect it not to crumble apart in five years or that the company would be apologetic and eager to address the issue. Extremely dissatisfied and unwilling to spend $800 quoted be dealer to replace poor quality dash with the same part that will crumble like the first in four or five years. This will be my last Chevy purchase.
The dashboard is cracking in several spots. The main concern is that it is cracking at the corner of the airbag deployment area. If the airbag were to deploy it could be punctured or cut during deployment due to this cracked dashboard.
The contact owns a 2010 Chevrolet Suburban. The contact stated that the dashboard was cracked and deteriorated. The dashboard was exposing cracks above the front passenger side near the air bag and on the drivers side. In addition, the glare from the dashboard failure was also affecting the contacts visibility. The vehicle was taken to an independent mechanic who replaced the dashboard. The manufacturer was notified of the failure. The approximate failure mileage was 120,000.
The contact owns a 2010 Chevrolet Suburban. While the vehicle was at a dealer for routine maintenance, the contact was informed that the dashboard was deteriorating near the air bag area. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 100,000.
Upon exiting the vehicle I was sliced by the chrome coating peeling away from inner door handle. Finger was sliced about 3/4" long and bad enough to bleed. I then took notice of other inner door handles and found passenger side front inner door handle also having the chrome coating peeling from handle. Further research found this problem on earlier GM models.
A D V E R T I S E M E N T S
- Richmond, VA, USA