This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving and upon hitting a bump in the road tailgate dropped down and the belts broke. The tailgate and strap's were totally disengaged from the vehicle.
Recall no. #04V129000, tailgate support cable: The tailgate support cable has broken on the vehicle. The consumer received a recall letter but, the manufacturer insisted that the letter was not a recall letter. The manufacturer informed the consumer that an actual recall letter is due out this summer.
The driver side tailgate cable broke, and the passenger side tailgate cable was hanging by some threads. Also, passenger door will not unlock, and there was a delay in acceleration. The tailgate cable was replaced with the same type that failed. The fuel gauge was not working properly. The fuel sender/ pump unit and actuator had to be replaced.
Consumer had the tailgate down when loading up. Consumer climbed onto the tailgate and it broke. Both cables popped on each side. Tailgate has no sign of wear when it broke down. Consumer found out of a recall regarding tailgate (NHTSA recall no. 04V-129), but when calling Chevrolet they said that consumer's VIN is not part of the recall. Even though consumer experienced problems same as stated on the recall.
- Nedrow, NY, USA
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The was standing on the tailgate and without warning the tailgate cable snapped. The consumer contacted the deale and the mechanic informed the consumer no parts were available. Both supports were holding the tailgate.
In regard to the GM tailgate investigation I experienced a failure in the cable on the left side, 2000 2500 Silverado. There was a minor abrasion to the plastic coating approximately midway between the anchor points. Road salt appears to have penetrated to the wires that comprised the cable and corroded them to the failure point. Cable broke while loading a lawn tractor <> 700 pounds. No other damage, no injuries, right side cable held the load after left side failure. No indication of problem prior to breakage. Incident date is estimated. Thanks.
Tailgate cables broke while standing on tailgate loading materials-no injury (July 2003). Left front day time running light blew and burnt the socket. Have seen numerous other same models with same problem (2001). Back passenger doors on the extended cab do not fully lock during 30 degree weather and below until the interior heats up. (Dec-Feb 2000-2004) left front wheel hub bearing is defective after 38,000 miles. (Dec 2004)
The tailgate support cable (on one side only) snapped while I was attempting to get out of the pickup bed after installing a tonneau cover. Luckily, only one snapped; otherwise, I would have had considerable damage to my tailgate as well. Although the truck is a 2000 model, it has been garaged 80% of it's life. C'mon GM, spend the extra $2 and give us some real cables.
I was sitting on the tailgate of my 2000 Silverado pickup with my girlfriend, when both cables snapped and the tailgate dropped and we fell to the ground. The tailgate received a dent from hitting the bumper. Luckily, we were not hurt, but now I don't feel safe loading my lawn tractor on the tailgate ramps. Both cables appeared rusted within their plastic sheathing and snapped in the middle where the cable bends when tailgate is closed.
This is additional information related to a preliminary investigation (PE03-049). Own a 2000 Chevrolet Silverado 2500. At approximately 25K miles, both tailgate straps broke; the rubber case over the cables allowed water in, and the cables rusted. Both cables were replaced under warranty at that time. At approximately 52K miles, one of the "new" cables broke; expecting that the other one would fail soon, I bought two new cables. Fortunately, no one was injured when both cables broke the first time. From now on, I intend to replace both when even a single cable breaks. I don't believe the cables should break so frequently. If they were made of galvanized steel or stainless steel they would fare better.
Both tailgate cables on my 2000 Chevy Silverado failed when unloading cargo (5 gallon pails of corn). I can see they were rusted out inside the plastic casing enclosing them. I injured my legs when the tailgate fell.
A D V E R T I S E M E N T S
- Wiley Ford, WV, USA