This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
This truck is 2 months old and only has 2300 miles on it. On Sunday 12/27, the truck would not start. All dash panel and light indicator warnings came on including 4 wheel drive assist failure, brake system failure, tps failure, check engine, battery error, etc. After jump starting the battery, the truck turned on but the check engine light stayed on all day. On Monday 12/28, the truck did not start again however, this time, no indicator lights, dash panel or anything came on and I was also unable to even lock the truck. It was towed to the dealership and after 2 days they still have not found the problem with the truck although they have indicated there is a clear problem. The truck is still currently at the dealership.
My new 2020 Chevy Silverado trail boss truck burned down in my front yard. I had driven it that morning for a short duration and it was operating normal. I arrived home around 1:30pm, parked it and awoke to it fully engulfed in flames just before midnight. The truck had been parked for approximately 10 hours before it ignited.
The 2019-2021 Silverado's have a major safety issue with their rearview cameras at night time. The infotainment screen on these vehicles dims appropriately at nighttime to ensure safe viewing outside of the vehicle, however at nighttime with the infotainment screen dimmed, when shifting into reverse the screen goes to full brightness and makes visibility outside of the vehicle almost impossible on partially lit areas. This causes safety issues as you are not able to make use of your mirrors to see obstructions or obstacles. This is further magnified as the quality of the rear view camera at night is very poor, so the poor camera quality coupled with the inability to even use the vehicles mirrors to see outside causes safety issues. Many others have complained and documented this same issue and have raised concerns with GM and dealerships to no avail. This should be as simple as a software update to maintain screen brightness when shifting into reverse during nighttime or dark conditions.
Chevy Silverado 1500 - has a feel like running over rumble strips and goes away. Occurs at or between 60 and 65 mph. It isn't continuous at all. Doesn't do it at lower speeds or higher speeds that I can feel. Truck was purchased brand new in 2020
The rear window spontaneously shattered L. nothing hit the the window and there was no evidence that an object hit the window. The bottom corners broke first. The truck was parked and off in a parking lot. There is sealant on one end of the window that appears to have come out.
- Elgin, TX, USA
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This vehicle was delivered to me in late March 2020. New smyrna beach Chevrolet sold me two faulty vehicles. The first they took back and now this second vehicles back up camera works intermittently from day one. GM nor the dealer ship can locate the replacement part and this has been on-going for 3 months now. I do not feel safe driving a vehicle that has a faulty camera. I fear that as a result, bodily injury could result to someone else. GM has failed to give me an eta on the part, failed to put me in a loaner vehicle, and failed to resolve the problem by offering adequate trade assistance to get me into a working vehicle.
It cut off at a stop and after I stop with with my foot on the brakes. I fell bump in the rear of the truck, like I been rear end and the rear shakes. Some the the as well. It cut of after I stop a few seconds and start right back up. In drive way idles about 15 or longer, it cuts off. I have to restart it. And taking off in hesitation and some times movement in the rear and under the truck. Both stationary and in motion.
When driving vehicle (ours does not have the stop start technology); however when idling low or coming to a stop the vehicle will jerk then die. The motor will completely shut off; stalling, the only way to restart is to put the vehicle in neutral or park and turn ignition again. The motor shuts off entirely user is unable to drive; presents a huge safety issue. Pushing gas petal does not work even if it did have the stop start technology.
A D V E R T I S E M E N T S
- Bella Vista, AR, USA