This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
At approximately 42k miles my 2020 Silverado started flashing a very frequent -??service safety restraint system-?? warning light and beeping (either constant or every 10-15 minutes). Immediately contacted a Chevrolet dealer to have it corrected. They have assured me that the repair is simple, will cost me $602 to replace a few steering wheel component parts to get the clock spring working correctly. They assured me they knew the issue would be resolved since their tech has -??seen this a lot-?? but it took them all day to diagnose, and said since I was just past my bumper to bumper warranty it was not covered. That I could pay the diagnosis fee and take it home if I wanted. Since when is a faulty safety restraint system -??fine-?? to drive? Of course I immediately authorized the out of pocket repair to be safe, but I am surprised and alarmed that Chevy would allow them to return an unsafe vehicle to a customer and tell them it-??s -??fine-?? rather than put them in a loaner vehicle or report the issue, since there are thousands of similar complaints for these Silverado-??s. Truck is currently in the shop, on my dime and I am terrified that this will end up costing me more than $602.
Passenger door lock failed. Door will not lock with any door button, key fob, automatic lock function, or when vehicle shifts to drive. Door must be manually locked by pressing lock down and unlocked by pulling door handle risking safety of passenger. Issue has been reproduced, inspected, and confirmed by independent mechanic but no diagnostic has been ran yet. There were no warning lamps, messages, or symptoms present prior to failure.
The Advanced Trailering system will fail to load, preventing the user from entering the correct vehicle being towed and the entire system screen is blank and won't load. This could be a huge safety concern if the driver cannot select the correct vehicle being towed since the Brake Gain is stored in the Advanced Trailering system and then the incorrect amount of braking force will be applied to the vehicle while it is being driven, which could cause insufficient or excessive braking forces applied to the towed vehicle. This could lead to rear end crashes or Jack-Knifed crashes. The problem is random but repeatable quite frequently and has been confirmed by the Dealer (refer to included GM Bulletin PIT5792 Published on 11/5/2020) GM has been aware of this problem for almost 2 years and has not provided a fix for it. I have had this vehicle in the dealer on at least 3 occasions to fix the problem There is no advanced warning, message or other symptom prior to this problem. The problem started within a month of purchasing the vehicle
I have been researching rust on frame components and found there have been service bulletins issued (e.g. PI0564K) for this same issue. However, the latest service bulletin only covers up to model year 2019. Is there anything in progress to extend to model year 2020?
I bought the truck a year ago drove it home it stalled out on me for no reason thank goodness I was in a neighborhood when that happened, fast forward a year of driving it and now my gauges aren-??t working it-??s throwing all these warning signs and spent a lot of money on this truck and for what for all these problems that it-??s having it-??s my only vehicle for my kids and me and the wife and now I-??m worried it-??s going to cause me to get into an accident.
- Colorado Springs , CO, USA
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When I drive this car on the free way or on a very windy day, a loud air gap is caused by the front driver and passenger window. It hasn't been inspected by the dealer or anything but I believe there could be something wrong with the quality of glass or the seal that hold the glass. I've also driven with the windows lowered on a windy day and saw the edge of the glass bend. I'm worried it's gonna snap or shatter one day. It's been happening since I bought it but I didn't notice until I drove on the free way.
At least 3 times while driving the entire radio and information system has shut down while driving and completely gone black for 2-3 minutes and reset to factory reset This does not show as recall but worried that it may shut down vehicle completely Have told dealership during routine maintenance and they said they find no problem Obviously there is a reason this is happening
This truck doesn't even have 7500 miles on it. It was driven to work this morning without issue and parked for approximately four hours. Upon attempting to start it for lunch hour three messages showed up in the dic: 1) 'service ESC', 2) 'service power steering', and 3) 'park assist off'. in an attempt to evaluate I pulled the truck forward and the available steering reflected an inoperable power steering system. I backed into the spot again and shut the truck down. I started the truck and shut it down four or five more times with the same messages presented (although park assist stopped appearing) and only on the last time did the messages go away and power steering returned.
While driving around 40 mph and higher truck suffers extreme wind noise which the dealership describes as wind turbulence. Truck sounds like a window is cracked open while driving even though all windows are all the way up.
This truck is 2 months old and only has 2300 miles on it. On Sunday 12/27, the truck would not start. All dash panel and light indicator warnings came on including 4 wheel drive assist failure, brake system failure, tps failure, check engine, battery error, etc. After jump starting the battery, the truck turned on but the check engine light stayed on all day. On Monday 12/28, the truck did not start again however, this time, no indicator lights, dash panel or anything came on and I was also unable to even lock the truck. It was towed to the dealership and after 2 days they still have not found the problem with the truck although they have indicated there is a clear problem. The truck is still currently at the dealership.
My new 2020 Chevy Silverado trail boss truck burned down in my front yard. I had driven it that morning for a short duration and it was operating normal. I arrived home around 1:30pm, parked it and awoke to it fully engulfed in flames just before midnight. The truck had been parked for approximately 10 hours before it ignited.
The 2019-2021 Silverado's have a major safety issue with their rearview cameras at night time. The infotainment screen on these vehicles dims appropriately at nighttime to ensure safe viewing outside of the vehicle, however at nighttime with the infotainment screen dimmed, when shifting into reverse the screen goes to full brightness and makes visibility outside of the vehicle almost impossible on partially lit areas. This causes safety issues as you are not able to make use of your mirrors to see obstructions or obstacles. This is further magnified as the quality of the rear view camera at night is very poor, so the poor camera quality coupled with the inability to even use the vehicles mirrors to see outside causes safety issues. Many others have complained and documented this same issue and have raised concerns with GM and dealerships to no avail. This should be as simple as a software update to maintain screen brightness when shifting into reverse during nighttime or dark conditions.
Chevy Silverado 1500 - has a feel like running over rumble strips and goes away. Occurs at or between 60 and 65 mph. It isn't continuous at all. Doesn't do it at lower speeds or higher speeds that I can feel. Truck was purchased brand new in 2020
The rear window spontaneously shattered L. nothing hit the the window and there was no evidence that an object hit the window. The bottom corners broke first. The truck was parked and off in a parking lot. There is sealant on one end of the window that appears to have come out.
This vehicle was delivered to me in late March 2020. New smyrna beach Chevrolet sold me two faulty vehicles. The first they took back and now this second vehicles back up camera works intermittently from day one. GM nor the dealer ship can locate the replacement part and this has been on-going for 3 months now. I do not feel safe driving a vehicle that has a faulty camera. I fear that as a result, bodily injury could result to someone else. GM has failed to give me an eta on the part, failed to put me in a loaner vehicle, and failed to resolve the problem by offering adequate trade assistance to get me into a working vehicle.
It cut off at a stop and after I stop with with my foot on the brakes. I fell bump in the rear of the truck, like I been rear end and the rear shakes. Some the the as well. It cut of after I stop a few seconds and start right back up. In drive way idles about 15 or longer, it cuts off. I have to restart it. And taking off in hesitation and some times movement in the rear and under the truck. Both stationary and in motion.
When driving vehicle (ours does not have the stop start technology); however when idling low or coming to a stop the vehicle will jerk then die. The motor will completely shut off; stalling, the only way to restart is to put the vehicle in neutral or park and turn ignition again. The motor shuts off entirely user is unable to drive; presents a huge safety issue. Pushing gas petal does not work even if it did have the stop start technology.
A D V E R T I S E M E N T S
- Grand Rapids, MI, USA