This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
When backing the vehicle at night the camera screen is so bright it blinds the driver and Chevy has no way of adjusting the screen brightness.as of 1-27-2020 Chevrolet is failing to address the problem and it will cause a accident
Purchased new vehicle with less than 4,000 miles was running fine when parked. When it was cranked to go home listed ESC failure, service steering column lock, trailering system failure, lane departure disabled, speed limited to 60 mph. I was able to get home, but the brakes were so hard that it was extremely difficult to stop. Local dealer it was purchased through "fixed it" less than 1,500 miles later I'm having the same issue! obd has the codes C0021, C0021, P25A2, P25A2, P0606. I do not feel safe driving this truck! if that issue were to happen approaching an intersection I would have no way of stopping in time. Ridiculous.
While traveling backwards in reverse, the backup camera flickers, becomes fuzzy, or has a white line through the 7" touchscreen anytime the brakes are applied.
I was driving down I10 in baytown, tx the truck began to shake and I was unable to accelerate. I was in the middle of the highway hen the truck just decelerate and I was going 25 mi/hr in a 65 mi/hr zone.
While reversing the rear-view camera turns off intermittently. An error message shows on the display. The display also flashes while applying brakes in reverse. Dealer states GM is aware and does not have a fix for this dangerous issue. Vehicle has 3300 miles. Video and paperwork available.
- Beavercreek, OH, USA
Search CarComplaints.com for these popular complaint phrases...
The rear backup camera is full of static interference at night creating safety issues when trying to back up. It's virtually unusable and creates a safety hazard especially while traveling with my two children. I've almost crashed into different objects or vehicles in attempts to back up the truck. I took the truck in to have this fixed, two weeks after buying the vehicle. They were unable to fix this issue. I need some help on a resolution.
Started the truck up and the check engine light, ABS, brake, traction control lights were all on with a message in the center brake system failure. Limped vehicle to the dealership to have worked on. The braking system is working at about 10%. I am not the only person that this has happened to GM need to recall these trucks and get them fixed before someone dies
I was backing up at a rate of 15 mph when a message flashed on my dashboard saying something along the lines of unsafe to drive over 62 mph, brake failure, electronic control system malfunction. I hit my brakes and nothing. I kept driving backwards. I couldn't stop until the truck came to a stop on it's own. I turned off the truck and turned it back on with a message saying 'see dealer braking system malfunction.' I was at a storage unit, leaving my unit.
Reverse camera cuts in and out when backing up, lines in screen with a message saying service reverse camera. Went to dealer and they have no fix for it, this is a safety concern as it is a camera for assisting long for a driving purpose.
Took truck in for recall to reprogram brake system software informed I have one of the 'few' trucks that will no accept update and apparently working to find solution
Putting vehicle in reverse the reverse camera pops up but is extremely low quality, I had better quality on a screen half this size from Ford that was 6 years older the screen is hazy with lines running across it, while reversing or pressing the brakes the screen gets glitchy and will even completely cut off and say 'service vision system, I have less than 100 miles on this truck, this should not be happening but it seems the dealers have no fix for it apparently
Started vehicle up from a parking lot, proceeded to intersection. Went to hit my brakes for the red light. And warning lights started flashing. I had about 10% of brakes at this point. Could not stop for red light, but was able to steer to the right, parallel with the oncoming traffic to avoid a serious collision. The truck is setting at the dealership now. And I'm being told that parts are back ordered.
Truck is 8 months old, less than 10K miles on it. Steering locked up backing out of my driveway. ESC warnings, and various other electrical warnings. Dealer stated it needs steering column or gear as they saw the codes and do not want me to drive the vehicle. Vehicle has been at dealer since November 1st (45 days and counting) GM has stated part should ship the week of December 30th... even if it goes well this will be 60 days in a row without my truck! definitely should be compensated for this. Roadside assistance was 2 hours late, dealership gave away loaner, then when I got a loaner dealership asked me to bring it back within a week because they sold the loaner... now driving a small SUV instead of my big truck. Hmmmm.
When I back up the back up camera flashes out, is blurry, and it seems as if when I tap the brakes it makes the screen flash out causing a serious hazard. I've contacted GM they are at this point I assume ignoring me and refuse to help with this issue on my brand new truck. Now today my break monitor system flashes up red saying service system not my breaks or pads but something with the break system is apparently wrong now.
Brand new truck an the back up camera flashes flickers, is terrible to see, backing up.GM says its normal. Not normal especially when the catalog says camera is hd 7", never seen a back up camera be able to flash and flicker when the lights are actuated brakes are on. Means there is a draw in the system. There is tinterference with it and the electrical system. I also have the traction control relay clicking everytime the traction control comes on. Have had three vehicles and never heard that to be normal. Head lights are so dim the cars behind me brighten the road. These lights dont even light the refelctors on the road. But apparently normal you can put led in, but have to pay for it. Just keep driving and cant see where your going until you get hurt. Also add led and void your warranty.
The rear backup camera is faulty. Randomly will get a blue screen (backup camera being inoperable) that says to "service rear vision system". research online, says there is no current fix for this issue. I only have 600 miles on a brand new truck.
The issue I have with my 2019 Silverado is the rear vision or back up camera. The camera is basically useless at night because the resolution becomes extremely distorted and blurry. The camera will also go completely black while the vehicle is in motion such as backing into my driveway off a busy public road. I believe this is a extremely dangerous safety issue considering children are often riding bikes or playing on the sidewalk I'm backing across the enter my driveway. I have had the truck into the dealership for the problem but they claim the camera is working as it should making this situation extremely frustrating. I know this is not an isolated issue because my father has the exact same truck and we both have the problem also many people on forums have the problem. I really hope GM comes out with a fix for this issue before someone is killed or injured.
The rear view camera is absolutely blinding in low light conditions /at night. Also the screen is glitchy at best. The screen constantly cuts out and the picture distorts when applying the brakes. Compared to cameras and screens on other vehicle of lesser quality and less money this camera is absolutely unacceptable. A $52K truck should have a camera /infotainment screen of better quality than this. This technology has been out long enough to have hd quality as a standard feature. GM should make this right or I'm sure there will be a lot of new Ford customers in the coming years.
The back up camera screen is way too bright at night? so bright you can't see out back window and the passengers side mirror it's like the interior lights are on, there is no brightness adjustment for camera defaults to full bright, you can't even turn it off (probably a stupid rule someone made thinking about safety but it's actually unsafe if you can't see, it's very annoying but most of all unsafe because you can't see, I've been diving for 35 years and this is rediculous my other vehicle 2016 has complete control over the camera and brightness it's not a GM product. GM says this is how it is, I and many other owners agree that this is a major safety issue if you can't see the sides of the vehicle GM really needs to add a brightness control for the camera they used to have it but it's been removed this leads me to believe that some Agency has determined or came up with rules that doesn't allow you to turn off backup camera or change brightness if this is the case they have created a safety hazard it's unreasonable to not have a choice.
A D V E R T I S E M E N T S
- Maple Hts, OH, USA