This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that upon shifting into drive, the vehicle unexpectedly lurched forward. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 131,000.
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the vehicle briefly shuddered and lunged forward. The vehicle returned to normal functionality, but the failure became a regular failure. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the torque converter. The contact was also informed that the dealer observed metallic flakes inside the transmission fluid. The vehicle was repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 44,000.
Transmission shudders when starting off and slams into gear when down shifting. Took truck to dealer while still under warranty and was told that GM states this is "normal operation" and refused to perform repair under warranty. Now that truck is out of warranty period, GM is saying that transmission needs work at a cost of $6000 for torque converter and valve body assembly GM is well aware of the issues they are having with their Transmissions and refuses to fix or update..
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while at a complete stop, the Auto START/STOP function engaged, and the engine shut off as needed. The contact stated that while depressing the accelerator pedal to resume driving, the vehicle started rolling backward. The contact shifted to park(P), turned off and restarted the vehicle. The contact stated upon shifting to drive(D), the failure persisted. The check engine warning light was illuminated. The vehicle was towed to the residence. The contact stated while starting the vehicle the following day, the steering wheel seized. The check engine warning light, the traction control warning light, the parking warning light, and other unknown warning lights were illuminated. The messages "Battery Saver Mode", "Service Charging System" and other unknown messages were displayed. The dealer was notified of the failure and advised the contact to tow the vehicle to their location for diagnostic testing. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 84,000.
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the transmission experienced hard shifting and the front end was shaking and vibrating abnormally. The contact stated that the hard shifting mostly occurred while shifting from first to second gear. The cause of the failure was not yet determined. The manufacturer was notified of the failure. The local dealer was not contacted. The failure mileage was approximately 40,000.
- Roberta, GA, USA
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Was driving and the engine died, lost power steering, lost gauges (No speedometer, No Tachometer, Gauges quite working at all) and lost power brakes. Had to try and pull over and was not able to stop or steer easily. I almost hit several other cars and a guardrail trying to stop and steer to emergency lane. After I got stopped, I was not able to restart my vehicle, the starter just kept running but the engine would not start and gauges didn't work. I had my vehicle towed home and started trying to figure out what happened. Put my code reader on the truck and it showed 12 different codes including ECM/BCM failure. I started checking fuses and relays but everything was good. Finally found the problem at the ECM. There was a wiring harness that was not secured and was rubbing against the frame of the truck. One little yellow wire had rubbed through and shorted out which killed the whole truck. It looks like the manufacturer didn't secure the wiring harness in several spots which allowed the wiring harness to rub on the frame and the mount that holds the ECM. The mount for the ECM has started to rub through a different wiring harness and had started rubbing through wires in that harness but I caught it in time.
The truck has shifting issues. It down shiftshard causing the rearwheelks to lock up. vehicles have transmission issues such as shuddering and shaking in higher gears, and hesitation and lurching in lower gears. They also allege that GM told dealers to tell customers that these harsh shifts were normal
I've replacd the transmission which was covered under extended warranty now I'm having to replace the engine which is not covered the car is only 5 yrs old
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the vehicle unexpectedly downshifted with the transmission overheating message displayed. The vehicle was able to restart however, the failure recurred. The vehicle was taken to an independent mechanic where the vehicle was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 172,000.
When I started driving, the transmission began to feel loose, like gears weren-??t seated all the way. And then it began revving for no reason, and would eventually catch a gear as I let off the gas. I was driving with my kids and I was afraid that the gears would catch at a high rev rate and send me forward into other vehicles or pedestrians so I needed to end my drive asap. I was attempting to turn left at a light and the truck stopped going into any gear and I was stopped in the middle of the road. I had to push my car out of the way with the help of others.
While operating vehicle in stop and go traffic the transmission downshifts so hard that the rear end locks up. This abruptly stops the vehicle. This happens quite frequently. The vehicle has had multiple warranty "corrections" made to include a new torque converter and flywheel. The issue was not resolved. Appears to be no correction or applicable TSBS that fix the problem more of a bandaid. This is a wide known issue at this point.
The oil cooler lines on my 2019 Silverado 1500 disconnected at the crimp while I was driving. The vehicle has only a bit more than 30,000 miles. I checked online, I.e. various sites as well as nhtsa and found the GM Customer Satisfaction Program N192220080. In the pdf on your site dated June 22, 2021, it is stated that only 530 vehicles were affected. I believe that this problem is more widespread than GM is willing to admit. Fortunately I was not driving on the interstate at a high rate of speed where -?? a potential loss of propulsion-?? could have resulted in a tragic outcome.
Cracked Engine. There was no warning. No indications prior to incident. Driving approximately 45/50 mph on road, out of NO WHERE a message appeared "Shift into NEUTRAL and SHUT OFF ENGINE" I coasted to the side of the of road, there was no power at all. I did as the message stated. Once I turned off the vehicle, it would not start. It has not been able to start since that time. I had to have the vehicle towed. First to my local mechanic who could not find anything and suggested to take to a dealer, I had to have it towed again. Thankfully other vehicles behind me were patient enough for me to get to the side of road. However, this could have caused a very serious accident. I have read other complaints online regarding the same issue. GM/CHEVY states there are not enough complaints of the issue but have had some. Does a death need to occur to get attention" I certainly hope not. The vehicle has been properly maintained. Chevy can not give a reason for this happening. My vehicle is over the warranty amount in mileage. Therefore I have to pay 30% of the cost for a new engine. I would not be as upset if there was something I did, but if it is properly maintained, why" No one can answer that question. All I get is "I understand". If they did, they would have done something sooner and they would cover this cost 100%.There has to be some defect or issue somewhere. They can not seem to give me an exact figure for the repair. Who knows what my out of pocket cost will be.
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the check engine warning light was illuminated. The contact was able to drive to an independent mechanic where it was diagnosed with transmission failure. The contact stated that while attempting to shift into 3rd gear, the vehicle returned to 1st gear abruptly. The vehicle was not repaired. The contact stated that the failure persisted. The contact replaced and performed a reset to the battery and the check engine warning light disappeared. The contact stated that after repair the vehicle worked properly for several days however, the failure reoccurred. The vehicle was taken to a local dealer. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 150,000.
Engine blew the lifters while driving on the highway at 75MPH in Morning traffic. The truck immediately lost power and dropped from 75 down to 45 quickly without any input from me. Luckily the cars behind me were able to swerve before hitting me while i was pulling to the side. The lifter failures are a known issue with GM trucks with the 5.3 and 6.2 liter engines. The service advisor told me they do at least 12 of these per month. There are 100's of messages on several forums where people have the exact same issue. Some of them experiencing the failures with as low as 5K miles. GM's fix is to replace both banks of lifter if the engine has under 16K miles and only replace the one bank if the engine has over 16K miles. The FIX is not really a Fix since GM is putting the same lifter design right back in, leading to many people having the issue multiple times.
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while her husband was driving approximately 30 MPH, the check transmission warning light illuminated. The contact was informed by her husband that prior to the warning light being illuminated, the vehicle was vibrating and shaking abnormally. The contact stated that her husband had experienced the failure with the vehicle jolting and the transmission slipping while shifting between gears. The contact stated that the transmission was repaired 5-months prior at the dealer. The vehicle was not taken to a dealer to be diagnosed or repaired. The manufacturer was informed of the failure. The failure mileage was approximately 120,000.
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while slowing for a traffic signal and coming to a stop, there was a jolt as if the vehicle had been crashed into in the rear of the vehicle. The contact stated that the vehicle also hesitated and then jerked into gear while depressing the accelerator pedal. The contact stated that the failures were intermittent but reoccurring. The contact stated that the "Transmission Hot - Idle Engine" was displayed. The contact had taken the vehicle to a local dealer who advised that the transmission failure was a known failure but that the manufacturer had not provided a remedy. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 65,000.
When I put the vehicle in reverse the camera goes fuzzy then cuts out completely. Then goes on/off repeatedly. Also having transmission issues, I put the vehicle in drive and doesn-??t move until about 7 seconds after I let off the brake. Does a bad jerk! Shifting issue throughout the whole time I-??m driving! I talked to a guy about his truck that has the same issues I-??m having and he said the dealer needs to change the transmission soon. Really concerns me bc I feel like one day it will leave me stranded and the truck only has 48,000 miles
the truck is constantly running a shift to park message. It takes continuous attempts by pressing the brake and wiggling or changing gears to reverse, to drive back to park in order to shut off. Sometimes, it takes up to 10 minutes to stop erroring before I can exit the vehicle. this has started a couple years ago there has been no resolution by Chevrolet as to the reason or an option to fix it the truck will not allow me to leave and lock it while this is occuring so i have no option but to keep to shifting gears to make it stop.
A D V E R T I S E M E N T S
- Union, KY, USA