This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On May 22, 2020, my husband [xxx] was driving on foothill ave in fontana, ca towards cherry ave and he then attempted to brake, the brakes did not respond and a message of system brake failure appeared and all the message lights on the dashboard came on. As he could not brake, he went through red lights and stop accelerating the truck until slowing down. He was then able to get into a gas station as the truck was slowing down and shift the truck to parking. The check engine light came on. My husband took the truck to the dealer on May 23, 2020 and after explaining what happened to the service representative, he indicated that they could not service the truck as an appointment was needed. My husband then waited until the appointment date on 06/06/20 for the truck to be service. On 12/21/19 the truck was service for brake system failure recall and this incident happened to my husband. This was a traumatic situation and we do not feel confortable driving the truck. There were no major injuries and hope that this never happens. I hope there is something that can be resolve as people's lives should to be place at risk of being injured. A complaint was file with GM however they denied the repurchase of the truck. Redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
06/26/2020 I was involved in an accident where my brakes failed. I have had all previous recalls, and one of the recalls made the brake failure worse than the origional brake recalls. I was following at a safe distance when the car if ft of mr stopped quickly. I applied hard brake pressure(easily enough pressure to properly stop) but pressing hard the truck slowed down but at full hard push brake pedal my truck a Chevy Silverado 2020 just wouldnt stop correctly. There is a current recall for this issue I'm finding out now that it has happened to me. My truck has been taken into shop but I need to know my options and where to go from here. I've advised my insurance co of this recall defect and have contacted my attorney to seek damages.
My truck is just over a year old. Has had 4 recalls on the braking system alone. One for excessive brake pad wear. The rear fenders have outward dents on them causing the paint to chip away. Dealership replaced drivers side, waiting to do passenger side. Rear spoiler was leaking and flooded the back seat of the truck was repaired. Front passenger window became inoperable, ( repaired) rear dome light not working correctly ( not repaired) as noted on the vehicle history it had a hard shift out of park. A year later still does. When there is multiple recalls and reprogramming of braking systems I do not feel safe driving with my self in the car let alone my kids or my wife. I live in a very mountain area. I am scared to death to pull my boat or trailers down the mountains in fear of the brakes that have been worked on so many times in a year actually work.. I can see one or maybe two times but not 5 or 6.
GM has refused to cover all costs associated with the repair of the recalls on my vehicle. Specifically the added costs of transportation to a dealership to repair the vehicle. These cost are for a ferry to Transport to the dealership.
After performing the latest recalls the check engine light illuminated with a P25A2 code. I did not notice any change in the vehicle handling or performance. After I took the vehicle to the dealership for service they told me that they couldn't find an error code, only the P25A2 code which is to illuminate the check engine light. I believe it was the brake system that triggered the light if I recall what the service technician told me correctly. Additionally, at idle speed, especially while turning the steering wheel the vehicle seems to lung forward at times creating the risk of a potential front end collision.
- Blacklick, OH, USA
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1st. Is the transmission, VIN: [xxx]. I have 1988 miles and today 05/28/2020 when I slow down to a light and get between 18-8mph when ever the transmission shifts down from 2nd to 1st gear, the car jerks and front tires lock for a 1/2 sec, you can hear the gear or what ever part slam in trans, also again wheels lock for a quick sec, even when I put trans in the race mode still dose it, when I stop slow or stop fast still dose it normal roads im in Michigan, don't matter if brand new black top or beat up road, turning doesn't effect it, nothing when taking off only stopping, im very upset I bought a brand new car and having issues. Could bee some thing with the 4X4 engine for a second making the tires lock also 2nd 05/03/2020 is this happened once my car had 1231 miles on it and threw these codes, P25A2, U0146, U0100, U0101, P25A2, U0146, U0100, U0101 threw 8 codes when my engine light went off, it shut off a hour later. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Add me to the service ESC group.... 12600 miles 2019 Silverado 5.3 this happened after the recall was completed at my local Chevy dealer, the truck through code P25A2 (the engine and transmission system is not performing as expected. An issue has been detected in the engine electrical system, including the charging and starting system that monitors and controls the engine starting system and 12V battery charging system. If the charge system light stays on, or comes on while driving, there may be a problem with the electrical charging system. Driving while this light is on could drain the battery. Several other lights came on as well, tc, break towing ect. A message stating use caution, do not drive over 62 mph also came on. During this the breaks became mushy and the truck was difficult to stop. I will be taking the truck back to the Chevy dealership in hopes they can fix the issue before myself or another person gets hurt in a crash caused by these issues.
I bought the 1st truck in December. The brakes failed on orange blossom trail in orlando. Brakes would not stop vehicle and the dash light up like a christmas tree. I took it to the dealer and they said it needed a master cylinder but could not get it because Chevy was on strike. I traded in and got a second vehicle. They did the recall on it before I took it and then the brakes failed so I took it into the dealer. They did an update on it and I left with it the same day. About a month later the brakes failed... first time on 436 in orlando Florida I was behind a school bus and they went out. Luckily I was far enough behind it I could get pulled over. Second time I was on SR434 and 17/92 in longwood at a red light. I took it to the dealer and they said it needs a new master cylinder. Keep in mind this is the second truck. 2019 Chevy Silverado 1500. I tried to trade it back in to get out of the 1500 into a 2500 and they wanted me to take a $17,000 hit. Chevy would not do anything to help me. I have made two total payments on it. I paid 50K and owe $44327 on it.
I get into the vehicle while at my storage unit facility and within seconds turn the vehicle on by pressing the button on the dashboard. I immediately put the car in reverse. Three seconds after I am moving in reverse instrument panel starts flashing warning messages such as no speed over 62 mph, electronic brake systems something, service engine light came on and stayed on, and once again I was without brakes! I was not going fast, nor in traffic, but the fact remains I had no brakes, again! this issue was 'fixed' two months earlier in another recall for the brakes. This is not the first time I lost the ability to brake, but this will be the last time. This vehicle needs to be recalled in its entirety, I mean taken off the streets. It's not just the drivers of the truck who are in danger, other drivers, pedestrians, bicyclists are also in danger. A fatality is imminent but I ask the NHTSA how many fatalities before this dangerous vehicle is taken off the road? every safety device on this vehicle has been recalled: Airbags, seatbelt, and brake systems. This vehicle is not safe. The number of people who have lost the ability to brake are far greater than what is reported here. Please don't expect GM to fix this issue when they don't even know the cause behind the problem to begin with! first it was onstar, now it is the company they hired to create their computerized brakes. Computers having so much control over vehicles, I'm learning, is not safe. Please contact me for more information. I'm more than happy to share my terrifying experiences with anyone who can help my fellow americans and myself!
While traveling in the left hand lane of a 4 lane divided highway we noticed the vehicle in front of us was not moving. We were going approximately 58 mph. We could not move to the right lane due to vehicles entering that lane from an on ramp. We were about 100 yards away when we realized the vehicle in front of us was not moving. We immediately slammed on the brakes. The truck did not stop. We had a very severe collision. We slammed into the rear of the vehicle in front of us. That vehicle went left into the guardrail and we finally stopped on the rear bumper of the vehicle that had initially stopped with half of their vehicle still in the left hand lane. Talking later with my spouse we both realized neither of us felt the anti-lock brakes engage. There was no sound that is usually associated with braking hard. I took pictures at the scene. I found it odd that there were no skid marks. It was a clear day and shortly after 11 am. The airbags deployed. My husband required treatment at the local er. The truck was totalled.
2/19/2020, after already having other complaints on here. I was leaving the gym, and as I was pulling out of the parking space I needed to press the brakes, and had to stand on them to get it to stop. Steering was locked up and finally got it stop. I put it in park took pictures of the dash. Turned it off and started it back up, and check engine light was on.
Upon starting my truck the brake system failure 62 mph top speed warning appeared, service ESC and service trailer brakes. My check engine light illuminated. I turned off my truck waited a couple minutes restarted the warnings did not appear but my check engine light is still illuminated. I drove approximately 5 miles did not exceed 40mph I drove with extreme caution and arrived home safely. It was brought to my attention that there is a current recall that is the result from a software update that was done by the dealership when my truck was being serviced in Dec 2019 for a recall. The new recall could result in a crash.
The contact owns a 2019 Chevrolet Silverado. The contact stated while driving at various speeds the brakes failed. The contact stated the ecs light illuminated prior to the failure. The contact stated the trailer braking system light also illuminated prior to the failure. Additionally, the contact stated that the rear windows allowed water to enter the vehicle around the seals. The vehicle was towed to medved Chevrolet located at (11001 w interstate 70 frontage rd N, wheat ridge, co 80033) however, the repairs were still pending. The manufacturer was informed of the failures. The approximate failure mileage was 3,118.
The contact owns a 2019 Chevrolet Silverado 1500. The contact whom was the passenger called on behalf of the driver her spouse, stating that the driver depressed the brake pedal however, the vehicle failed to stop in a timely manner. The contact stated that the ABS warning light illuminated as the vehicle rear ended another vehicle. The contact stated that no injuries were sustained in either vehicle. A police report was not filed. The vehicle was towed to marlin Chevrolet Buick GMC Inc. (2145 rue frank-carrel, qubec, qc G1N 2G2, Canada) where the engineers at GM was contacted and informed the dealer to replace the brakes. The contact stated that the dealer was awaiting parts for the repair. The contact stated that prior to travelling to Canada the vehicle was serviced under NHTSA campaign number: 19V889000 (service brakes, hydraulic, service brakes, electronic stability control) at quirk Chevrolet of bangor dealer, (293 hogan rd, bangor, me 04401). The approximate failure mileage was 71,000.
When I went to start the vehicle 'service brake assist", 'trailer brake malfunction (no trailer attached) and "service ecs" warnings illuminated on the instrument panel. I acknowledged the codes and was driving away and the brakes didn't work. I had to stand on the peddles to stop. The check engine light came on also. I restarted the vehicle and the brakes worked but the check engine light has stayed on. Only have ~8000 miles on vehicle.
Truck was recalled due to braking issue, took in and had recall performed. After recall brakes failed, took it back to dealership. Returned for pickup and brade pedal went to the floor. Left it again for repair. Picked it up after this and within a few days of getting the truck back from the dealer the brakes failed and we were involved in a crash. We were unable to stop and hit another vehicle. Significant damage. The vehicle was moving along a roadway and when another vehicle suddenly pulled in front of our vehicle the brakes were applied and failed causing us to crash.
On Dec 16 I started my vehicle via the remote start. I then got in and my ecs, ABS, traction control, steering and a lot more lights light up on the dashboard. I went to back it up I couldnt stop it unless I stuck my foot in it hard and I couldnt even steer it so I wouldnt wreck. Called onstar they said to drive carefully but needs to be serviced within 7days. I parked it found another way to work and had my vehicle towed to the dealership. They said it was fixed and was just a battery issues and they fixed a couple of recalls. Then on Jan 26 not even a month later I was at the grocery store and started the truck, started backing up and the dashboard started lighting warnings and I couldnt get the truck to stop. Finally with everything I had I got it to stop. I had to get the vehicle home cause it was Sunday so I put on my flashers drove less than 30mph and got it home thank goodness without causing a wreck. Had it towed back to another dealer and you know this dealer blamed the other dealer said they didnt do something right and they just reset the system. A week later, and again having it towed with my own insurance cause onstar wouldnt tow it to the dealer I wanted. I wasnt even offered a loaner vehicle.
I have lost power to my brakes on 4 isolated occasions in the span of a month after purchasing this new vehicle. On each occurrence the service trailer brakes, service ESC, service speeds and I would smell burning upon exiting the vehicle after operation. On 3 of the occasions I experienced this issue while stationary and upon starting the vehicle. On one occasion I was operating the vehicle at roughly 60 mph and engaged the brakes and lost power to the braking systems.
Service brake assist warning has been appearing since Dec. 29, 2019. Since that time, the vehicle was in for service 3 times for that issue. Still happening even after they re programmed and re flashed the ecbm. I was driving the vehicle every time this occurred, no other warning lights illuminated on the dash
A D V E R T I S E M E N T S
- Rialto, CA, USA